Learning and Experience Course Executive at PwC South Africa

Key responsibilities:

• Provide expert advice on logistics, and effective use and presentation of learning on our learning management system (LMS)
• Identify and source suitable training locations, as well as ongoing monitoring (such as quality, external spend and value for money)
• Source suitable tutors/facilitators/ key speakers where applicable
• Ensure joining instructions (or other communications) are written accurately
• Work with external supplier management to ensure that contracts are in place and rates are negotiated (where applicable)
• Operate as primary link into our HR delivery centre to drive execution of administrative tasks and respond to queries
• Ensure operations are standardised and simplified wherever possible
• Ensure adequate processes are in place to match supply and demand for the programmes in line with the budget (including proactively monitoring and managing managing pathways, audience capacity, pipelines/waitlists)
• Maintain accurate records of programme participation (including for internal and external audit purposes)
• Produce operational and evaluation reports for analysis
• Work as part of a team and develop/maintain effective business and peer relationships
• Support the Learning Experience Course Manager with any ad-hoc tasks as necessary

Requirements:

• Excellent project management, time & organisational skills
• Good numerical and analytical skills with an intermediate knowledge of excel
• Goal orientated – maintaining focus on agreed objectives and deliverable
• Commercially orientated – keeping commercial aspects continually in mind when taking actions or making decisions
• Proven ability to self-motivate and work independently as well as a track record of working professionally and collaboratively as part of a wider-team
• Ability to manage and prioritise projects and work to deadlines
• Ability to build and maintain good relationships
• Ability to communicate confidently and effectively, both in written and verbal form
• Effectively use online collaboration tools
• Positive, can do attitude, particularly when dealing with ambiguity.
• Work flexibly and collaboratively with your immediate and wider L&D team