Learning Consultant (24 Months Fixed Term Contract) at Old Mutual

Job Description

• You will form part of RMM within the Mass Foundation Cluster which is one of the largest customer-facing business segments in Old Mutual.
• Our vision is to be our customers' most trusted financial partner, passionate about helping them achieve their lifetime goals.
• Our mission is to enable positive futures for our customers, by bridging the gap between their resources and their financial service’s needs.
• Our primary goal is to facilitate access to financial solutions for our customers and to keep pace with their changing needs.
• Our target market is the low and emerging-middle income segment.
• The Learning Consultant role is responsible for enabling and evaluating change & learning data solutions that support and drive business insights and analytics.
• The incumbent is required to consult, design, deliver, and evaluate change & learning data solutions, so they are relevant and are individually accountable for achieving results through their efforts.

Key Responsibilities

• Consult with stakeholders to determine needs and requirements.
• Demonstrates the importance of collaboration by working closely with all stakeholders to determine and achieve objectives.
• Plan and track the progress of deliverables against objectives whilst challenging and providing direction to business and Change & Learning.
• Design, co-implement, and drive the change management plans for solutions that support the high-performance culture.
• Delivers relevant and insightful information through reporting.
• Evaluate the impact and outcomes of solutions by measuring and monitoring the effectiveness as well as efficiency.

Operational

• Conducts needs analyses and designs data frameworks and solutions that address business and performance outcomes.
• Design and deliver a complete experience that supports the transfer of business insights and analytics in the workplace.

Risk Management

• Maintain the governance, disciplines, and controls associated with data.
• Apply the Quality Management process to the design and delivery of all data solutions.
• Ensure that all data solutions designed and/or delivered comply with business requirements.
• Manages assigned data projects.
• Facilitate discussions with stakeholders on data requirements.

Requirements:

• Relevant Business or HR or L&D tertiary qualification (Min. NQF 5).
• 3+ years of relevant experience in an change & learning data role(s) responsible for the design/delivery and evaluation of data solutions.
• Knowledge of data analytics practices, principles, methodologies, and techniques used preferably in Financial Services e.g. PowerBI and Tableau
• Experience working with key stakeholders on business projects linked to organisation or human capital changes.
• Knowledge and experience working in MS Azure will be an advantage.
• Essential skills required for the role: communication (written and verbal), interpersonal, problem-solving, facilitation, creativity, critical thinking, consulting, decision-making, project management, collaboration, and analysis.
• Desirable skills: emotional intelligence, data design, data mining, and data analytics.

Skills

• Data Analytics, Learning and Development (L&D) Strategy, Learning Tools, Microsoft Power Business Intelligence (BI), Stakeholder Engagement

Competencies

• Collaborates
• Communicates Effectively
• Develops Talent
• Drives Engagement
• Ensures Accountability
• Manages Complexity
• Optimizes Work Processes

Education

• NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent  (Required)

Closing Date

• 02 July 2025