Learning Delivery Manager (Head Office & Logistics) at Clicks Group

Introduction

• The Clicks Group is looking to recruit a Learning Delivery Manager to work within out L&D department, the role will be based at the Clicks Head Office in Cape Town and report into the Learning and Development Manager

Job description

Job Purpose

• To plan, coordinate and deliver learning and development activities for Head Office & Logistics in order to meet current and future organisational needs in line with the business unit operating plan, group learning and development framework and national skills development agenda.

Job Objectives

• To coordinate and consolidate learning and development needs in line with the operating plan.
• To develop and implement an annual learning and development calendar in line with budget and transformation targets in order to build organisational capability.
• To ensure delivery of learning and development interventions in line with quality standards in order to achieve learning outcomes and business objectives.
• To monitor and evaluate learning and development interventions and delivery in order to ensure positive business and learner impact as well as continuous improvement.
• To ensure coordination, completion and submission of the WSP/ATR in line with business and SETA requirements and to optimize skills development grants.
• To ensure compliance to group policies, quality assurance standards and regulatory requirements.
• To manage resources in order to deliver the operating plan and business needs.

Minimum requirements

Job Knowledge:

• Learning and development theories and principles; HR management; labour legislation; Skills Development Act, BBBEE, EE Act, Organisational behaviour and psychology

Essential:

• Knowledge of leadership and management development theories and principles

Desirable:

• Knowledge of the health and pharmacy regulatory environment

Job Related Skills:

• Development of learning material; learning facilitation; planning and organising; training needs analysis; project management; presentation skills; budgeting and financial management, administration and people management
• Learning assessment and moderation
• Coaching skills

Job Experience:

• Essential: 5 years L and D specific, with 3 years in management in a large, multi-site organisation
• Desirable: 2 years experience of training delivery in a retail environment/ experience in FMCG

Education:

• Essential: 3-year tertiary qualification (BA, B Comm (HR) , B Soc Sc, B. Ed, B. Bus Science)
• Essential: Registered Assessor essential
• Desirable: Registered Moderator

Competencies

• Planning and Organising
• Delivering results & meeting customers expectations
• Deciding and Initiating Action
• Leading and Supervising
• Coping with Pressure & Setbacks
• Analysing
• Persuading and Infulencing

Apply by: 7 July 2025