Learning Delivery Practitioner (VAT) X2 at The South African Revenue Service (SARS)

Job Purpose

• To provide expertise, advice and support to develop operational implementation plans and / or associated service delivery processes, by delivering and evaluating learning and development programmes for SARS, in order to continuously enhance service delivery.

Education and Experience

Minimum Qualification & Experience Required 

• A Bachelor’s degree/ Advanced Diploma (NQF 7) in Taxation with 5 -7 years’ experience in VAT training and facilitation within a revenue or compliance environment of which 2-3 years’ is at a functional specialist level, Income Tax, PAYE and Other Taxes knowledge would be added advantage. 

OR

• Senior Certificate/Matric (NQF 4) with 10 years’ experience in VAT training and facilitation within a revenue or compliance environment of which 2-3 years’ is at a functional specialist level, Income Tax, PAYE and Other Taxes knowledge would be added advantage. 

#Skills Programme in Facilitation qualification will be an added advantage

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities. (I)
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. (I)
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. (I)
• Conduct research to investigate areas of concern in order to resolve problems and identify solutions.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. (I)
• Develop and maintain productive working relationships with peers and SARS role players to achieve predefined objectives.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems. (I)
• Execute and evaluate training to address identified needs.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. (I)
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. (I)
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation. (I)

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation. (I)
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives. (I)
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. (I)

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.(I)
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders. (I)

Compliance Competency

• Security Clearance: GOC Confidential