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Eliminating the back row in higher education is not just a metaphorits our mission. For more than a decade, 2U, Inc., a global leader in education technology, has been a trusted partner and brand steward of great universities. We build, deliver, and support more than 250 digital and in-person educational offerings, including graduate degrees, professional...
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The Learning Design Operations Lead is responsible for planning and managing the operations of the Learning Design team to ensure the successful development of new courses according to revenue and pipeline requirements. This includes allocating and overseeing resource and capacity planning, scheduling and effective process and workflow improvements, and systems management to ensure operational efficiency across the Learning Design team. This role works closely with the Learning Technology Operations Lead on integrated and aligned resource planning and process and workflow improvements within production teams to ensure the successful handover of courses from the production teams to the presentation teams. The Learning Design Operations Lead also supports the implementation and management of new processes that may arise out of change management projects, prototypes and “out-of-sandbox” projects that take place in and/or affect the production teams.
Key Role and Responsibilities:
Resource capacity planning and driver management
Business Process Development and Improvement
Roadmap and Systems Management and Reporting
Stakeholder management
Special projects
Education and Experience:
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