Learning Designer at Momentum Metropolitan Holdings Limited

Role Purpose    

• The purpose of the role is to design and develop interactive, engaging, and intuitive learning experiences withtechnical depth that meet the needs of the business.

Requirements    

• Bachelors Degree in English, Media Studies, Communication, Education, Psychology, Commerce or similar (preferred).
• Postgraduate Degree (Honours/Masters) would be an advantage.
• 3-4 years’ experience as a learning designer (essential).
• 3-4 years’ experience in learning technologies and digital learning tools (LMS/LXP, Articulate RISE & Storyline, etc.).
• Previous experience working on large-scale learning content development and delivery projects (Financial Services or internal regulatory training experience is beneficial).
• Microsoft Office 365 (Word, Excel, PowerPoint, MS Teams, Outlook).
• Learning and digital media course authoring software, such as Articulate Rise and Storyline, Captivate, Figma, Parta, Powtoon, Canva, etc.
• Experience managing and building learning experiences on various digital learning platforms, learner management systems or learning experience platforms.
• Strong knowledge of learning theories, instructional design models, and practical experience in creating impactful, innovative learning at scale.

Duties & Responsibilities    
Internal Processes:

• Conceptualise and design blended and digital learning interventions and learning strategies usingprinciples of agile and iterative design and ensuring that stakeholder engagement remains ongoing.
• Develop comprehensive learning and organisational capability development design strategies, includingconducting high-level learning needs analyses, interpreting business requirements and designingcomprehensive learning solutions in alignment with organisational goals.
• Apply technical learning design expertise to develop rich, innovative, high-quality, engaging andexperiential learning content as well as all supporting material, including multidisciplinary tools,resources, media and learning aids for learning interventions.
• Design, implement and consult on capability-building academies and frameworks, identifying currentand future skill gaps, engaging with stakeholders to understand business goals and talent challenges,and defining and measuring against KPIs.
• Act as a consultant to business units and stakeholders regarding digital learning innovation andinterventions, best practices and solutions.
• Take ownership of work and deliver consistently in a matrix model of team members, senior, andexternal business stakeholders.
• Engage stakeholders to accurately scope and determine criteria and requirement specs to successfullydeliver projects across numerous business units.
• Ensure that the relevant learning objectives are measurable, designed for, and have been achievedthrough the programme design to meet return on stakeholder expectations.
• Obtain ongoing and regular feedback from facilitators, subject matter experts, stakeholders, andbusiness, and make necessary updates to ensure the course content remains current.
• Conduct a brief and engage with vendors where learning design is outsourced to a 3rd party and ensurethat the vendor meets all requirements of delivery.
• Develop comprehensive multimedia briefs and review all visual and video assets produced bymultimedia designers, and provide direction and constructive feedback, ensuring graphics enhance theoverall learning experience.
• Ensure efficient version control and maintain repository of all learning files.
• Ensure that methodologies used in the design and implementation of learning initiatives remain cutting-edge and in line with industry trends, adult learning principles and digital learning best practice.
• Ensure that learning material is developed in the correct format to deploy in alignment with the group LMS capability and test through to the roll-out phase.
• Develop and maintain productive and collaborative working relationships with peers and stakeholders.Positively influence and participate in change initiatives and encourage a culture of learning in the wider organisation.
• Continuously develop and share own expertise in terms of professional, industry and legislative knowledge, as well as digital learning trends and best practice.
• Contribute to continuous innovation through the development, sharing, and implementation of new ideas through various learning forums and communities.

Enable Client Centricity:

• Provide authoritative expertise and advice to clients and stakeholders.
• Build trust and credibility through responsiveness, empathy and professionalism.
• Build and maintain relationships with clients and stakeholders.
• Deliver on service level agreements made with clients and stakeholders to ensure client expectations are managed.
• Ensure high client service levels and the fair treatment of clients within the area of responsibility.
• Participate and contribute to a culture that builds collaborative relationships, facilitates feedback, and provides exceptional client service.
• Monitor external and internal client feedback to analyse, interpret and adapt the quality of the client experience.
• Ensure satisfactory resolution of all queries.

Self-Management & Teamwork:

• Contribute to a positive work climate and live our six cultural behaviour themes.
• Deliver on best practices, fostering an environment of continuous learning, improvement and cohesiveness.
• Enable an environment of learning and growth whereby information regarding successes, issues, trends and ideas are actively shared between team members.
• Identify your own growth and development needs and schedule interventions to enable ongoing development, training, and personal growth.
• Effectively manage own performance within the team to ensure business objectives are achieved.
• Encourage innovation, change agility and collaboration within the team.

Manage Costs:

• Identify solutions to enhance cost effectiveness and increase operational efficiency.

Competencies    

• Mastery of instructional design principles and adult learning theory.
• Strong technical proficiency in digital learning tools and platforms.
• Strategic thinking and ability to align learning solutions with business goals.
• Collaboration and stakeholder engagement and consulting.
• Innovation mindset and commitment to continuous improvement.
• Collaboration and cross-functional teamwork in a matrixed environment

Deadline:29th August,2025