Learning & Development Specialist at TCTA (Trans-Caledon Tunnel Authority)

KEY PERFORMANCE AREAS:

Learning needs analysis and stakeholder consultation

• Conduct indepth learning needs analyses in consultation with relevant stakeholders by: 
• Identifying skills gaps, skills priorities, performance challenges, and capability needs across the organisation. 
• Partnering with Organisational Development Specialists to integrate leadership capability insights into talent, succession, and L&D plans, ensuring alignment between leadership development initiatives, organisational priorities, and future L&D capability requirements. 

Manage Learning Project

• Develop, maintain, and review Technical and Generic Competency Dictionaries 
• Cocreate, implement, and review Coaching and Mentoring programmes
• Conduct competencybased assessments and Skills audits
• Procure and contractmanage service providers for all L&Drelated projects as required by TCTA
• Provide input to the L&D strategy and develop and maintain L&D policy and procedure

Design, development, delivery, and evaluation of learning solutions

•  Research, design, develop, and deliver and/or procure highimpact, creditbearing learning interventions using blended learning approaches, including inperson facilitation, virtual training, and digital content, to support Leadership Development aligned to the Leadership Charter and SAQA/NQF/SETA
• Facilitate customised, engaging, highquality leadership development and core (soft) skills learning sessions that drive behaviour change and performance outcomes.

Impact measurement and evaluation:

• Track, analyse, and report on the effectiveness and business impact of learning initiatives. 
• Use data and feedback to continuously refine and improve learning solutions.

Innovation Champion and effective use of AI and emerging technologies

• Leverage AI and other emerging technologies to enhance the design, development, and delivery of learning solutions.
• Champion innovation by identifying and implementing new tools, platforms (LMS), and methodologies that improve learner engagement, efficiency, and impact. 
• Act as a change agent within the team and organisation by promoting a learning culture of continuous improvement, experimentation, and futurefocused thinking.

Combined Assurance

• Implement risk identification and mitigation for initiatives within the scope of control.
• Ensure that the control environment (legislation, policies, procedures, and best practices) is enabled for L&D interventions. 
• Implement budget management, reporting, and monitoring interventions within the scope of control.

Organisational Participation and Team Support

• Participate in crossfunctional teams, committees, etc., as appointed

Requirements
MINIMUM QUALIFICATIONS REQUIRED:

• B Degree ( NQF 7) or equivalent

INTERNAL EXPERIENCE REQUIRED:

• Specialist  6 years of work experience,
• 3 years of practitionerlevel experience

EXTERNAL EXPERIENCE REQUIRED:

• Specialist – 8 years of work experience,
• 4 years of practitionerlevel experience