Library Technician: Inter-Library Loan Services (ILL) at Council for Scientific and Industrial Research (CSIR)

About the job:

The CSIR has a vacancy for Library Technician in the Knowledge Management and Information Services. The successful incumbent will be required to deliver Inter Library Loan (ILL) services and to fulfil Front Desk duties including circulation activities and assist walk-in clients. Under the guidance of the Manager: Library and Technical Services and eResources (LTS) and the Professional: Acquisitions and Cataloguing assist in the management of the physical collections. Provide administrate support to the Manager: LTS. This position is based in Pretoria.

Key responsibilities:

• Process and monitor internal and external ILL requests on the Library Management System (LMS) and track statistics as needed.
• Communicate with internal and external clients regarding the status of their ILL requests.
• Provide training to clients on  the submission of ILL requests using the LMS.
• Monitor ILL related updates on the LMS and implement the necessary changes.
• Manage renewal, return and disengagement notices.
• Train clients on the use of library eResources and assist with their general information requests.
• Ensure that the required LTS LibGuides are created, updated and the existing ones are maintained.
• Maintain the CSIR’s physical library collection.
• Manage the paper collection to ensure that the correct filing order is maintained and that weeding is done according to CSIRIS guidelines.
• Provide administrative support to Manager: Library Technical Services & eResources.
• Provide procurement-related assistance.
• Liase with publishers/vendors to arrange training dates and thereafter schedule training appointments accordingly for staff to attend.
• Provide assistance as far as the routing of Publisher License Agreements to relevant signatories for approval.
• Mentor Knowledge Management and Information Services  interns.
• Mentor and train the interns to enable him/her to work independently.
• Procedures related to job function.
• Create and regularly update procedures related to job function.

Qualifications, skills and experience:

• A minimum qualification of a National Diploma in library and information science with at least one year work experience within a Library and Information Services environment.
• Ability to work independently and to successfully resolve problems utilizing technical or specialised expertise.
• Should know how to stay current in own field with respect to new approaches in tools, methods, and technologies.
• Proficiency in English.
• Knowledge of the national lLL system and its requirements.
• Knowledge of electronic library practices and work environments.
• Basic literature searching skills.
• Some work experience in ILL administration, preferebly in an academic or special library environment.
• All international qualifications require an evaluation report / certificate issued by the South African Qualifications Authority (SAQA).