Liquor Support Manager - East London - Wholesale at Massmart

Summary:

• To coordinate all Liquor sales and activities of the regions Liquor store units for the LSM and wholesale market in a management capacity overseeing the store overall operational activities inclusive of sales, people management, customer service. 

FUNCTIONS / RESPONSIBILITIES:

• Management of Store
• Assist with the management of the Liquor Store 
• Assist with implementing Liquor strategy in line with company strategy and identify growth plans for the stores region
• Ensure all policies adhere to (health and safety, Receiving, Dispatch, Cash ups) 
• Be pro-active in shrinkage control, damages, obsolete stock and returns
• Daily stock take control
• Knowledge and implementation of Liquor registration
• Financial Management
• Assist with the planning, organization and achievements of financial targets i.e. sales, margins and shrinkage.
• People Management
• Leadership and management of people and processes
• Establish and maintain effective customer and staff relationships
• Negotiation skills with customers and suppliers
• Merchandising
• Maintain Merchandising and housekeeping standards 
• Categories management, ranging and margin mix of stock levels
• Marketing 
• Co-ordinate promotion activities 
• Managing and analysis on market developments and competitor behaviors and plans
• Administration
• Co-ordinate promotion activities 
• Managing and analysis on market developments and competitor behaviors and plans
• Sales
• Management of sales, Margins and Obsolete stock

Requirements:

Minimum Academic, Professional Qualifications & Experience required for this position

• BCom degree or relevant degree.
• Minimum of 5-8 years’ experience in a retail/wholesale store operations management / business management role
• Computer literacy (Word, Windows, PowerPoint, Excel)
• Excellent business acumen with strong financial understanding
• Understanding of Retail and wholesale environment
• Proven sales record 

Competencies & Skills:

• Negotiation skills
• Relationship building
• Training and coaching
• Communication skills
• Make informed judgements
• Ensure customer / member centered performance
• Ensure execution & achieve results
• Ensure planning & improvement
• Build and influence team
• Ensure ethics & compliance
• Adapt & Learn