Pick n Pay Stores Limited, through its subsidiaries and associates, operates in the retail sector on the African continent.
Pick n Pay is the quintessential family store focused on the customer. Since 1967 when consumer champion Raymond Ackerman purchased the first few stores, the Ackerman family’s vision has grown and expanded to now encompass stores in ...
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Be responsible for the leadership and supervision of the store. This function includes planning, organizing, directing, motivating, and controlling the work of the store team to achieve the Pick n Pay Local Format’s objective
Matric
5 years retail experience
3 years store management experience
3 years management experience
Computer Skills (Intermediate)
Competencies:
Ability to work in a fast-paced environment and to simultaneously meet various deadlines
Good communication skill
Ability to make decisions
Driving Results
Ability to work with teams
Good numerical and financial acumen
Reporting & auditing
Key responsibilities
Deliver customer service that exceeds customer expectations
Implement and maintain the KPA’s & KPI’s that define the success of the store and the Local 7 Wonders performance in line with Local’s tramlines. Monitor and measure all KPA’s and KPI’s.
Identify non-conformance and immediately formulate an action plan to rectify.
Implement the plan and monitor progress until the non-conformance is dealt with successfully.
Keep all relevant stakeholders informed.
Ensure that the 5’s are implemented and maintained
Implement and maintain the SOPS for the Local stores and transform them into a daily routine that is managed and driven by all levels of your team
Drive on the job training that will ensure that staff is skilled and aligned to what is required by Local in terms of delivering a quality product and service aimed at exceeding customer expectations
Implement and maintain the required compliance requirement consistently across all stores. This includes:
Hygiene, housekeeping, food safety, employee health and safety, basic labour relations, local internal standards, policies, and procedures.
Implement and maintain the Local disciplines of display and merchandising standards as per the Local plan on grams that are clearly communicated to all the staff responsible for managing these standards.
This includes ensuring that all products are clearly ticketed and priced correctly.
Ensure that stock levels are maintained and out of stocks are minimised within the specified Local tramlines.
Actively work on building a positive team spirit and ensuring that the Local goals are achieved as a team
Pull, interrogate, and execute the right action to reports published by the Support and regional office
Drive sales through aggressive product displays and by focusing on all advertised lines
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