M & Amp;E Officer (Mpumalanga) at Right to Care

Description

Maintaining the Right to Care M&E system relating to its government programme

• Design, document, update and disseminate (or assist therewith) data management tools for internal use by/at the M&E Unit (e.g. templates, SOPs, memo’s, data flow charts, submission checklist, quality checklist, data verification manuals/procedures, staff progress reports, stats overview, site visit tool, Job Descriptions, etc.).
• Assist with updating the (semi)annual M&E Strategic / Operational Plan.
• Assist with updating M&E Framework and MER Work Plan, when needed.
• Maintain Contact Details list of all relevant DoH staff at all levels, with regards to HIS, M&E, HAST programmes, and IT

Engaging in continuous professional development

• Stay updated on all aspects of Tier.net implementation (and smARTer, once applicable), including version upgrades, user training, installation procedures, data cleaning procedures, reporting functionalities, and flow of dispatches & CSV files.
• Stay updated on all applicable aspects of DHIS, including: data cleaning procedures; reporting, import/export, maintenance and other functionalities; data usage procedures; and where applicable DHIS DDC/eTools.
• Identify opportunities for ETR.net training.
• Stay informed of DoH reporting requirements and procedures (DHMIS policy and SOPs), and data elements/indicator definitions with regards to HAST/PHC related services, as applicable within the province.
• Stay informed of PEPFAR reporting requirements.
• Take responsibility for own professional growth and development, by staying informed of best M&E practices, attending compulsory and/or relevant trainings, and identifying and attending further trainings/studies, as relevant to the career.

Managing and capacitating RtC DQMs

• Assist with recruitment of DQMs.
• Clarify expectations/role clarity with DoH and internally.
• Provide ongoing supervision, support, guidance, and mentoring of DQMs, including at least monthly joint site/sub-district visits with each DQM (at least weekly for new and trainee DQMs).
• Ensure timely submission of all relevant weekly/monthly plans, logsheets and internal progress reports by DQMs, and provide feedback.
• Jointly with other relevant line managers, monitor and ensure that DQMs adhere to proper time & attendance and other conduct standards.
• Identify and utilise opportunities to develop staff who need new challenges (e.g. progressive delegation of increasing responsibilities), and other activities to maintain high level of staff retention, motivation and wellbeing.

Providing M&E Technical Assistance to DoH

• Assist with providing logistical support for relevant trainings by RtC, DoH, or other partners.
• Assist DoH district team with providing training & mentoring on: DoH reporting requirements and procedures; data elements/indicator definitions; and proper use of HAST/PHC -related paper-based data collection tools.
• Assist DoH district team with the monthly flow of Tier.net dispatch files and quarterly CSV files from sub-district to district.
• Assist DoH district team with data/M&E-related facility assessments / audits.
• Assist DoH district team with verifying the completeness and validation of HAST/PHC-related DHIS data on monthly basis, and following up with sub-districts to address any queries/ errors /gaps.
• Assist DoH district team with feedback of the finalised data to sub-district.
• Assist DoH district team with enhancing the understanding of data by programme staff (at District, Sub-District and Facility levels), thereby enhancing data usage for identifying gaps in clinical service delivery, decision-making, programme improvements, and target-setting.
• Assist DoH district team with designing / compiling / updating / presenting graphs of basic stats, including trend analysis.

Conducting M&E/data-related trainings

• (Co-)facilitate Tier.net trainings, as well as follow-up/refresher trainings.
• Co-facilitate Clinical Stationery trainings (jointly with clinician, if applicable), as well as follow-up/refresher trainings.
• (Co-)facilitate trainings incl follow-up/refresher trainings, on HAST/PHC-related data collection tools.
• (Co-)facilitate Excel (Data Visualisation & Cleaning Methods) trainings

Disseminating data to stakeholders

• Obtain data on key indicators on monthly basis from all relevant sources (DHIS/Sinjani pivot tables, Tier.net reports, ETR.net reports, and internal Cervical Cancer and other relevant programme stats).
• Maintain the central repository on the secure share-drive of all relevant source documents for the purpose of accountability/audit trail.
• Compile quarterly PEPFAR reports within deadlines.
• Maintain the TA Programme Key Indicator Stats Overview, by ensuring population thereof by DQMs, quality assurance, and consolidating provincial overview, on monthly basis.
• Capacitate RtC provincial teams and specialists to enhance the understanding of data and data usage for identifying gaps in clinical service delivery, decision-making, programme improvements, and target-setting.
• Facilitate monthly Data Review as part of Provincial team meetings.
• Respond to reasonable and relevant requests for data by DoH, RtC managers, peer organisations, and other stakeholders, within reasonable deadlines.

Displaying a healthy work 

• Participate in all relevant RtC and DoH meetings/workshops, including but not limited to PIT/DIT meetings, HAST Quarterly Reviews and PHC meetings.
• Build strong relationships with all relevant DoH staff at all levels within the RtC-supported districts, with regards to data management, M&E, HAST/PHC programmes, and IT.
• Adhere to internal progress reporting requirements.
• Adhere to appropriate time & attendance standards and procedures and other HR policies.
• Maintain good communication and interpersonal skills.
• Implement RtC’s core values ‘Innovation, Responsiveness, Quality’.
• Taking personal responsibility for own actions and decisions and for standard of work produced.
• Any other relevant and reasonable tasks, as and when required, which promote team work / team spirit and contribute to the overall objectives of the organisation.

Requirements

Required Minimum Qualification and Experience

• Tertiary qualification
• Background in research and/or other data management field
• Training in M&E
• Post-matric certificate in computer literacy including Excel, OR equivalent experience
• Training on DHIS
• Knowledge of HIV/AIDS
• Proficiency in English
• 2 years experience in managing HIV/AIDS-related data, including data verification / quality assurance
• 2 years experience in working with DoH data management/M&E systems (from patient-record level to DHIS level)
• 5 years of relevant experience

Desirable education

• Tertiary qualification in health, public health, social sciences, behavioural sciences, or related field
• 1 year experience in managing staff
• 1 year experience in training / facilitation