Maintenance Project Supervisor (Kwazulu Natal) at Sun International

Main Purpose of the job:

• The Maintenance Projects Supervisor for the unit will be responsible for identifying, planning and delivering quality maintenance, and refurbishment projects for the property through planning, managing and quality assuring of activities in line with project deadlines and a structured budget.
• In addition the role will be responsible for the day to day supervision and delivery of the handyman maintenance teams across the operational areas of the property in line with allocated job card requests / items; effective maintenance systems and preventative maintenance plans with the aim of ensuring front of house infrastructure and facilities are aesthetically pleasing and that all facilities and public areas are well maintained and any building repairs are achieved to standard.
•  This will be achieved by collaborating with the unit’s maintenance management and artisans, the Business Unit leadership team and contractors to integrate business requirements, developing competence and ensuring procedural compliance by the handyman maintenance team to support the achievement of business objectives, in line with legislation and regulations.

Duties and responsibilities include:

• Collaborate with contractors for building refurbishments and ensure work is completed to standard and within the budget
• Compile a calendar of annual maintenance projects and timelines for the property including annual pool shutdowns and other similar projects
• Planning of the project, including performance of, and interface with the various Operational Departments and the Procurement Department
• Work with the Professional Team on obtaining confirmation of final project definition and final Project Costing and Budget (including the management of any project contingencies), and finalise work plans, resources and activities needed to successfully complete the project
• Manage and co-ordinate the project team and contractors, including all associated specialist consultants.
• In conjunction with the engineering manager negotiate and finalise the professional fees and contractual arrangements with contractors and vendors
• Facilitate the relationship and any risk areas identified to ensure project progress
• Sign off on delivery of project activities and work done, managing any non-conformance or poor-quality issues
• Supervise basic mechanical/electrical/HVAC / building maintenance and repairs in line with 3-; 6- and 12-month preventative maintenance plan as requested
• Build fabric maintenance, fixtures and fitting repairs
• Conduct quality assurance on general handyman work and repairs, supporting the team with troubleshooting and resolution of queries
• Conduct regular walkabouts of the business unit (including front of house and back of house areas) to ensure the business unit and grounds are aesthetically attractive and maintained, inspections have been conducted and that there is compliance with various regulations and legislation
• Co-ordinate handyman maintenance and repair teams – allocating jobs according to job card requirements and following through to ensure turnaround times and quality of outputs in line with standards
• Investigate, diagnose and resolve any escalated issues, risk areas and repairs
• Communicate and check delivery of work according to standard operating procedures and processes on a regular basis, to ensure procedural compliance, aligning practices with new legislative compliance around health, hygiene, safety and the environment
• Conduct inspections and supervise the implementation of SHE and risk management standards, ensuring all staff are trained and coached to deliver these standards (including waste management standards)
• Manage the call-out system for emergencies, and alarm-related callouts.
• Compile and implement Fire safety procedures, fire equipment inspections and compliance
• Monitor staff appearance and floor appearance/ functioning of equipment and systems
• Provide input into maintenance operational objectives, targets and deliverables, collaborating closely with the management team across the business in order to evaluate areas of risk and operational maintenance projects.
• Work with internal stakeholders to identify risk areas and implement sufficient control measures and checks within each department to mitigate any risk to the business.
• Oversee the secure storage and control of maintenance tools and assets; as well as technical stock and parts as required
• Provide maintenance project support by supervising the team in executing jobs, assigning and co-ordinating business and resources as defined in the project plan
• Action any remediation plans in line with recommendations to ensure projects are delivered on time and to quality standards, reporting and providing feedback on progress or escalating any challenges being experienced
• Supervise the implementation of testing programs; scheduled repairs; and coordinate shut-downs and installations; providing employees / visitors with updates of electrical, water and other service outages and scheduled shutdowns 
• Team supervision – including involvement in supervising performance, conducting OJT coaching and building a solid employee relations and disciplined culture within the department,

Requirements

Minimum requirements (Education and Experience)

• Grade 12
• 2-Year Diploma in project or cost management, stock control and / or procurement is an advantage.
• Minimum of 6-8 years’ experience in managing refurbishment projects including a minimum of 3 years’ experience in a maintenance supervisory environment
• Project management experience.
• Experience in managing contractors / suppliers.
• Wireman’s licence is preferred.

Skills and competencies

• Local travel as required
• Physical ability to lift and control relevant machinery, and equipment and mobility to move around as per job requirements
• Required to work outside of normal working hours, in line with operational requirements (including weekends, public holidays)
• Working experience of health & safety management and legislation
• Environmental management systems and legislation
• Project management
• Be able to install, repair, adjust, maintain and troubleshoot electrical equipment and its components.