Maintenance Supervisor at Phoenix Recruitment

• The Maintenance Supervisor is responsible for ensuring that all lodge infrastructure, guest areas, staff facilities, vehicles and equipment is maintained to the highest standards of safety, functionality and presentation.
• This role is critical in preserving asset value, supporting exceptional guest experiences and ensuring compliance with safety and environmental standards in a remote safari environment.

Duties:

Preventative & Corrective Maintenance:

• Implement and manage a preventative maintenance programme for all lodge facilities, including guest rooms, public areas, staff accommodation, back-of-house areas, and utilities.
• Conduct regular inspections and promptly address maintenance issues to prevent asset deterioration.
• Carry out hands-on maintenance across electrical, plumbing, carpentry, painting, welding, and general repairs.
• Maintain generators, solar systems, water systems (boreholes, pumps, filtration), sewage systems, and firefighting equipment.

Team Leadership & Supervision

• Supervise, train, and motivate the maintenance team to ensure productivity, accountability, and high workmanship standards.
• Allocate daily and weekly tasks, monitor progress, and ensure work is completed within agreed timelines.
• Enforce safety protocols and proper use of tools and equipment.

Guest Experience & Lodge Presentation

• Ensure guest-facing areas are always maintained to luxury lodge standards.
• Respond promptly and discreetly to guest-related maintenance issues, minimising disruption.
• Work closely with Housekeeping and Front-of-House teams to identify and resolve room and public area defects.

Health, Safety & Compliance

• Ensure compliance with health, safety, and environmental regulations relevant to safari lodges.
• Maintain safety equipment, signage, and emergency systems in working order.
• Conduct risk assessments and report hazards immediately.
• Ensure safe storage and handling of tools, chemicals, and hazardous materials.

Environmental & Sustainability Practices

• Support lodge sustainability initiatives, including water, power, and waste management.
• Ensure maintenance practices align with environmental policies and conservation principles.

Requirements:

• Minimum of 3–5 years’ experience in a maintenance role, preferably within a safari lodge or remote hospitality environment.
• Proven supervisory or team leadership experience.
• Trade qualification (electrician, plumber, carpenter, or similar) advantageous.
• Basic knowledge of generators, and water treatment systems preferred.
• Valid driver’s licence required.
• Strong technical knowledge across general building maintenance disciplines.
• Ability to troubleshoot and resolve problems independently in a remote location.
• Good leadership, organisational, and planning skills.
• High attention to detail and pride in workmanship.
• Strong communication skills and ability to work cross-functionally.
• Ability to work under pressure and respond to emergencies.

Closing Date: 31 Oct 2026