Manager, Campaigns at Standard Bank Group

JOB DESCRIPTION

To project manage the planning and execution of campaigns in accordance with business plans and objectives. These campaigns span across all channels (e.g., physical and digital). To manage the planning and coordination and any other aspects of data execution and measurement for direct campaigns within a specific portfolio, across all traditional channels (email, SMS, Direct Mail and Call Centres). In conjunction with this, to manage the incorporation of digital offers for e-Commerce requirements across Consumer High Net Worth, SA.

QUALIFICATIONS

Minimum qualification

• Business Commerce or IT and Computer Sciences Degree

Experience

• 3-4 years knowledge and experience of the direct campaign communication principles and processes. Previous experience in project management and/or In-depth knowledge of data available on Standard Bank’s data warehouse database (EIW) and the campaign application databases as well as understanding of the Bank’s various systems especially, SAP BS, and the interfaces that take place in order to produce the data that is being used in the campaign process.

ADDITIONAL INFORMATION

Behavioural Competencies

• Taking Action
• Providing Insights
• Establishing Rapport
• Team Working
• Upholding Standards

Technical Competencies

• Knowledge of Banking & Financial Services business
• Development
• Project Management
• Campaign Management
• Product Knowledge