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  • Posted: Jul 20, 2022
    Deadline: Not specified
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    Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. "Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prima...
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    Specialist, Commercial Asset Finance

    JOB DESCRIPTION

    To achieve Commercial Asset Finance (CAF) sales performance objectives by implementing approved asset-based finance transactions to both new and existing customers for allocated
    portfolio within a province across segments and sectors. To maintain post-sales relationships with customers whilst identifying further asset-based finance and retention opportunities in
    conjunction with the Relationship Managers.

    QUALIFICATIONS

    • Degree in Commerce or Finance
    • Must be FAIS Compliant, Must have RE 5 qualification (non negotiable) 
    • Must have at least 3-4 years experience in correctly identifying customer requirements within the Commercial  Asset Finance environment.
    • Demonstrated experience in providing relevant solutions to enable the accurate preparation and concluding of all deals in order to reach growth objectives

    go to method of application »

    Architect, Enterprise

    JOB DESCRIPTION

    To align the IT strategy to a business strategy and define IT systems architecture to support that strategy. The Enterprise Architect will link the business mission, vision, strategy, and processes to its IT strategy and document this using multiple architectural models or views that show how the current and future needs of an organization will be met in an integrated, efficient, sustainable, agile, and adaptable manner. To provide guidance and thought leadership to IT and Business stakeholders.

    QUALIFICATIONS

    Minimum Qualifications 
    Type of Qualification:

    • Masters in Computer Science or related IT qualification

    Field of Study:

    • Information Studies
    • Other Minimum Qualifications, Certifications or Professional Memberships: BSc Comp Science, B.Com Informatics, Certificate in a programming language or cloud computing

    Experience Required

    • Technology
    • Minimum of 10 Years Architecture/Solution design delivery in large domestic or global institutions experience 
    • Significant experience as an Architect ideally with time in an Enterprise capacity.

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    Manager, Key Corporate Account Management

    JOB DESCRIPTION

    To develop, grow and retain a portfolio of key Card Acquiring relationships aimed at optimising customer value to Card Pan-Africa and the Bank.  To provide a full array of customised Card Acquiring and payment solutions tailored to meet the corporate Card Acquiring customer’s short- and long-term card acceptance needs.

    QUALIFICATIONS

    • Business related degree or a post-graduate qualification
    • 3-5 years’ experience as a Key Account Manager dealing with high-value commercial customers.
    • Experience in sales and compliance matters

    ADDITIONAL INFORMATION

    Technical competencies

    • Computer literate (e.g., able to use Excel to capture and analyse financial data; E-cubed)
    • Numerical skills and financial acumen to analyse, evaluate and identify trends in complex consolidated financial statements, balance sheets and ratios
    • Negotiation and conflict management skills
    • Business acumen
    • Quantitative skills

    Personal competencies

    • Excellent verbal and written communication skills
    • Controlling: takes charge, directs, manages, and organises
    • Socially confident/ relationship builder: self-assured, enjoys meeting people, creates a good impression in social situations, is good with words and knows what to say (even when communicating disagreeable information)
    • Has the need to focus on one task and complete it thoroughly
    • Structured, organised, diligent and conscientious
    • Perfectionist and systematic
    • Goal directed and persistent
    • Has a fast paced approach
    • Enjoys initiating and leading from the front
    • Enjoys visiting clients, analysing their needs, negotiating and selling / servicing

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    Senior Advisor, Legal, Lending

    JOB DESCRIPTION

    To implement strategic objectives to drive the attainment of legal outcomes. To provide legal advice to stakeholders on complex matters, in adherence to SBG's standards and requirements.

    QUALIFICATIONS

    • Legal Degree
    • Admitted Attorney

    Experience Required:

    • 8-10 years proven experience in the provision of guidance and insight pertaining to the drafting, vetting, review, dissemination and/or negotiation of legal documentation and processes of a complex nature. Identification and mitigation of legal risks. At least 8 years' experience within the legal/financial sector. At least 6 years' people management experience where appropriate.

    ADDITIONAL INFORMATION

    Competencies:

    • Developing Strategies
    • Providing Insights
    • Documenting Facts
    • Establishing Rapport
    • Risk Awareness
    • Legal Knowledge
    • Legal Research
    • Financial Industry Regulatory Framework
    • Strategy Definition

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    Manager, Relationship, Entrepreneur

    JOB DESCRIPTION

    To grow and retain a portfolio of Entrepreneur Segment relationships by performing a proactive, mobile, value adding financial partnership role within the approved CVP. Adding value to client’s ecosystem through both financial and non- financial (e.g., platform business) solutions.

    QUALIFICATIONS

    • Business Commerce Degree (FAIS recognised qualification)

    Minimum Experience

    • 3-4 years
    • Experience in client facing role including sales, credit and relationship management.

    ADDITIONAL INFORMATION

    Behavioural Competencies

    • Establishing Rapport
    • Interacting with People
    • Examining Information
    • Showing Composure
    • Meeting Timescales

    Technical Competencies

    • Risk Awareness
    • Risk Identification
    • Banking Process & Procedures
    • Business Process Improvement
    • Client Knowledge

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    Account Analyst (Entrepreneur)

    JOB DESCRIPTION

    To support the Relationship Manager with the day-to-day administrative (portfolio management), sales, operational and credit management functions for an allocated Entrepreneur portfolio. To ensure that all compliance requirements within the portfolio are met and act as a central office-bound contact point for the client, providing sales and service fulfilment aligned to segment targets.

    QUALIFICATIONS

    • Relevant NQF 6 qualification
    • Relevant FAIS recognised qualification

    Experience

    • Years: 3-4 years
    • Experience as an Account Analyst with exposure to lending principles, sales and client servicing.
    • Experience in a back-office Account Support or Customer Service Support role to understand how to interact with the client as well as to process client queries and requests.
    • Experience in Credit or Retail Credit Collections responsible to complete credit applications. Must have relevant intermediary experience in respect of FAIS.

    ADDITIONAL INFORMATION

    Behavioural Competencies

    • Developing Expertise
    • Team Working
    • Articulating Information
    • Checking Details
    • Embracing Change

    Technical Competencies

    • Account Opening & Maintenance
    • Product and Services Knowledge
    • Product Related Systems
    • Risk Awareness
    • Risk Management

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    Banker, Relationship, Enterprise Direct

    JOB DESCRIPTION

    To provide a virtual based sales and service function by adding value to Enterprise banking client’s ecosystem requiring financial and non- financial (e.g., platform business) solutions.

    QUALIFICATIONS

    • Business Commerce Degree (FAIS recognised Qualification)

    Minimum Experience:

    • 3-4 years
    • Experience Description: Previous experience within CHNW or Business Clients

    ADDITIONAL INFORMATION

    Behavioural Competencies:

    • Interacting with People
    • Taking Action
    • Interpreting Data
    • Establishing Rapport
    • Meeting Timescales

    Technical Competencies

    • Risk Awareness
    • Risk Identification
    • Banking Process & Procedures
    • Business Process Improvement
    • Client Knowledge

    go to method of application »

    Manager, Relationship, Entrepreneur

    JOB DESCRIPTION

    To grow and retain a portfolio of Entrepreneur Segment relationships by performing a proactive, mobile, value adding financial partnership role within the approved CVP. Adding value to client’s ecosystem through both financial and non- financial (e.g., platform business) solutions.

    QUALIFICATIONS

    • Business Commerce Degree (FAIS recognised qualification)

    Minimum Experience

    • 3-4 years
    • Experience in client facing role including sales, credit and relationship management.

    ADDITIONAL INFORMATION

    Behavioural Competencies

    • Establishing Rapport
    • Interacting with People
    • Examining Information
    • Showing Composure
    • Meeting Timescales

    Technical Competencies

    • Risk Awareness
    • Risk Identification
    • Banking Process & Procedures
    • Business Process Improvement

    go to method of application »

    Banker, Relationship, Enterprise Direct

    JOB DESCRIPTION

    • To provide a virtual based sales and service function by adding value to Enterprise banking client’s ecosystem requiring financial and non- financial (e.g., platform business) solutions.

    QUALIFICATIONS

    Minimum Qualification

    • Business Commerce Degree (FAIS recognised Qualification)

    Minimum Experience:

    • 3-4 years
    • Experience Description: Previous experience within CHNW or Business Clients

    ADDITIONAL INFORMATION

    Behavioural Competencies:

    • Interacting with People
    • Taking Action
    • Interpreting Data
    • Establishing Rapport
    • Meeting Timescales

    Technical Competencies

    • Risk Awareness
    • Risk Identification
    • Banking Process & Procedures
    • Business Process Improvement
    • Client Knowledge

    go to method of application »

    Manager, Data Analytics

    JOB DESCRIPTION

    To provide statistical and financial insights into the establishment and the attainment of the financial objectives of the Business Unit, predictive financial modelling and insights, as well as analytics for Consumer & High Net Worth, ("HNW") SA. The incumbent will identify business requirements for analytics and assist in visualisation and dashboard creation in a sustainable way. They will also assist in automation and scheduling of reports where appropriate. Present to relevant HNW stakeholders on BI insights and reporting views. Raise risks around data and comply with data governance and compliance.

    QUALIFICATIONS

    Minimum qualifications

    • Bcom IT/Mathematics/Statistics/Actuarial/Engineering or related degree

    Experience

    • 5 years working in a SQL environment
    • 5 years manipulating and processing large datasets
    • 3 years building statistical models
    • Presenting information to a large and senior audience 

    ADDITIONAL INFORMATION

    Technical competencies

    • Advanced knowledge of Microsoft Office (PowerPoint, Excel, Word and Outlook)
    • Strong statistical modelling skills
    • Strong data manipulation skills
    • Strong knowledge SQL and various SQL RDMS (Teradata, Microsoft, etc)
    • Understanding of reporting systems (QlikView, Power BI, etc)
    • Strong knowledge of Python/R/SAS

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    Feature Analyst

    JOB DESCRIPTION

    To clarify business requirements, documenting associated user stories and acceptance criteria, through in-work collaboration with business stakeholders, cross functional teams and product owners contributing to the accurate and effective end-to-end delivery of
    expectations. To assume the role of scrum master within the Feature team if required.

    QUALIFICATIONS

    Minimum Qualifications

    • Degree or diploma IT related 

    Experience Required

    • 5-7 years proven experience inrequirementselicitation, gathering,documentation and management and analysing business needs and provide solutions, working in an agile environment.
    • 5-7 years good understanding of Agile working practices and LEAN and SCRUM proficiency
    • and working collaboratively across teams

    ADDITIONAL INFORMATION

    Behavioural Competencies

    • Taking Action
    • Team Working
    • Adopting Practical Approaches
    • Embracing Change
    • Articulating Information

    Technical Competencies

    • IT Business Analysis/ Feature Analysis
    • IT Knowledge
    • Requirements Gathering and Management
    • Research & Information Gathering
    • Stakeholder Management (IT)

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    Consultant, Servicing

    JOB DESCRIPTION

    To provide a high level of service to Customers and Stakeholders, Standard Bank Insurance Broker provincial offices, Standard Bank South Africa branches, Underwriters by resolving insurance policy queries on products according to business needs, to facilitate the development of customer loyalty through customer relationship management and to consistently portray a corporate image.

    QUALIFICATIONS

    • Matric/National Certificate mandatory
    • Regulatory exam for Representatives 
    • An NQF level 4 or 5 qualification recognised by the FSB.
    • FAIS Qualification – 120 relevant credits specific to subcategory 

    Experience

    • Minimum of 2 years insurance industry experience 
    • Minimum of 2 years call centre/telephone experience

    ADDITIONAL INFORMATION

    Behavioural Competencies

    • Meeting Timescales
    • Checking Details
    • Thinking Positively
    • Upholding Standards
    • Articulating Information

    Technical Competencies

    • Client Acceptance and Review
    • Underwriting and pricing risk
    • Insurance Principles
    • Insurance Products and Services
    • Risk perception and assessment

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    Design Lead

    JOB DESCRIPTION

    To create and implement operational plans to achieve the scalability
    requirements of experience design.

    QUALIFICATIONS

    Minimum qualifications

    • Degree or diploma in Visual Arts 
    • UX Certification 

    Experience required

    • 5 – 7 years’ experience within the UX/UI specialisation evidence of contribution to the experience design practice.

    Experience in leading a team 

    ADDITIONAL INFORMATION

    Behavioural Competencies

    • Inviting Feedback
    • Team Working
    • Developing Expertise 
    • Interpreting Data
    • Generating Ideas

    Technical Competencies

    • Client Journeys and Personas
    • Data Analysis
    • Effective Design
    • Product and Services Knowledge
    • Requirements Validation

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    Head, Segment

    JOB DESCRIPTION

    To support the Head of the Segment to drive the design, build and execution of the customer segment strategy and value propositions in order to achieve the business objective of targeted market share, profitability growth and client experience in banking and beyond banking. The International Diaspora Clients team is responsible for individuals who are citizens of countries and live in South Africa, whether for work, studying, business or any other reasons. The portfolio also includes South African citizens who live outside the borders of South Africa. Also part of this portfolio is individuals who live in South Africa, and have a connection to South Africa. Our mission is to help our clients maintain their connection to home, wherever that may be. This person will be responsible for developing solutions for individuals who are in the diaspora (outside SA). 

    QUALIFICATIONS

    Minimum Qualifications

    • Business Commerce Degree

    Experience Required

    • 5-7 years experience: extensive knowledge and expertise in designing, building and launching customer value propositions (could be in any industry in addition to financial services).
    • 5-7 years experience: in managing an income statement, balance sheet, pricing strategies, risk management, people management, leading / developing teams and motivating people would be essential.

    ADDITIONAL INFORMATION

    Behavioural Competencies:

    • Developing Strategies
    • Directing People
    • Empowering Individuals
    • Seizing Opportunities
    • Challenging Ideas

    Technical Competencies

    • Commercial Acumen
    • Effective Business Communication
    • Interpreting Data
    • Problem Solving
    • Innovative & Creative

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    Officer, Trade Finance

    JOB DESCRIPTION

    • To ensure all specialist trade deals meet transactional requirements aligned to the product specific frameworks / standards, and monitor the trade life cycle to ensure contractual obligations are met and risk is managed.

    QUALIFICATIONS

    Minimum Qualification: 

    • Diploma - Business Commerce

    Experience Required
    Transactional Products & Services

    • Client Solutions (TPS)

    Experience Required:

    • 5-7 years
    • Previous Corporate Banking experience within trade operations or relevant transaction management units.

    Transactional Products & Services

    • Client Solutions (TPS)

    Experience Required:

    • 3-4 years
    • Trade services experience and knowledge, including Back to Backs, Open Account Trade Finance, Risk Participation, Trade Loans, Exchange Control and Escrow accounts.

    Transactional Products & Services

    • Investor Services

    Experience Required:

    • 5-7 years
    • Experience and knowledge of Trade loans and commodity finance

    ADDITIONAL INFORMATION

    Competencies:

    • Generating Ideas
    • Providing Insights
    • Adopting Practical Approaches
    • Developing Expertise
    • Examining Information
    • Documenting Facts
    • Interpreting Data
    • Challenging Ideas

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    Manager, Fraud Risk Strategy Lending

    JOB DESCRIPTION

    To protect our customers by proactively preventing and detecting fraud across all products and platforms as a first line capability collaborating with PBB and enterprise strategy by defining and executing the Fraud Risk management strategy. To ensure a consistent, seamless customer experience by mitigating fraud risk whilst reducing customer friction.     Manage the balancing risk appetite for fraud losses and impact on a positive customer experience.

    QUALIFICATIONS

    Minimum Qualifications

    • Post Graduate Degree  Finance and Accounting

    Experience

    • 3 - 4 years Experience in managing fraud for a or multiple PBB Products and platforms with specific experience in external fraud types such as application fraud, impersonation, cybercrime and digital fraud.
    • Understands Fraud systems to query or identify system issues, data feeds and data management that will affect how Fraud Risk Management receives, interprets and reports on data.
    • 5 - 7 Years Business knowledge of retail banking products such as Transactional, Card, Home loans, VAF and Insurance

    ADDITIONAL INFORMATION

    Behavioural Competencies

    • Team Working
    • Valuing Individuals
    • Empowering Individuals
    • Generating Ideas
    • Producing Outputs

    Technical Competencies

    • Knowledge Management
    • Knowledge Management Systems
    • Fraud Detection and Management
    • Risk Management
    • Response Strategy

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    Manager, Campaigns

    JOB DESCRIPTION

    To project manage the planning and execution of campaigns in accordance with business plans and objectives. These campaigns span across all channels (e.g., physical and digital). To manage the planning and coordination and any other aspects of data execution and measurement for direct campaigns within a specific portfolio, across all traditional channels (email, SMS, Direct Mail and Call Centres). In conjunction with this, to manage the incorporation of digital offers for e-Commerce requirements across Consumer High Net Worth, SA.

    QUALIFICATIONS

    Minimum qualification

    • Business Commerce or IT and Computer Sciences Degree

    Experience

    • 3-4 years knowledge and experience of the direct campaign communication principles and processes. Previous experience in project management and/or In-depth knowledge of data available on Standard Bank’s data warehouse database (EIW) and the campaign application databases as well as understanding of the Bank’s various systems especially, SAP BS, and the interfaces that take place in order to produce the data that is being used in the campaign process.

    ADDITIONAL INFORMATION

    Behavioural Competencies

    • Taking Action
    • Providing Insights
    • Establishing Rapport
    • Team Working
    • Upholding Standards

    Technical Competencies

    • Knowledge of Banking & Financial Services business
    • Development
    • Project Management
    • Campaign Management
    • Product Knowledge

    go to method of application »

    Manager, Category

    JOB DESCRIPTION

    Ensure digital sales and revenue targets are achieved for the allocated category of products within the segment, on all digital platforms (web, mobile and USSD), by managing all online sales and service activities (from search engine optimisation, online traffic, product and brand presence, relevant content and end-to-end sales processing / processes, channel utilization, analytics and measurement), with the objective of ensuring acquisition and cross-sell service and sales/revenue growth of Digital Banking customers.

    QUALIFICATIONS

    • Business related degree e.g. B Com, specialising in Digital Marketing or relevant 3-year degree. 
    • Post-graduate degree (e.g. Honours or MBA) is an advantage.

    Experience:

    • 3-5 years' experience in an eCommerce or Web Management, Digital Transformation, Digital Analytics and Management.

    ADDITIONAL INFORMATION

    • Developing Strategies
    • Embracing Change
    • Generating Ideas
    • Analysing solutions
    • Exploring Possibilities

    Method of Application

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