Manager Connect Mobility & Digital Platform TCA at Toyota

KEY JOB FUNCTIONS:

• Reporting to the Senior Manager of Business Planning and Development. The Manager of Connected Mobility & Digital Platforms is responsible for the planning, delivery, governance and operational management of connected mobility solutions, digital platforms and customer-facing technology services across Toyota Connected Africa. The role leads cross-functional initiatives spanning business, technology, software development, vehicle systems, telecommunications and external partners to ensure successful implementation, continuous improvement and operational excellence. The incumbent drives platform performance, stakeholder alignment, product enhancement, innovation and customer value creation while ensuring delivery of strategic business objectives and future mobility initiatives.

KEY PERFORMANCE AREAS:

• Project Management: Support project activities by defining project scope, goals and deliverables. Manage project plans, schedules, risks, issues and governance to deliver projects within scope, timeline and quality requirements.
• Stakeholder Management: Act as a liaison between business stakeholders, technical teams and vendors to ensure project alignment, effective communication and timely decision-making.
• Documentation: Create and maintain supporting project documentation, including schedules, risk, issue and decision registers, status reports and planning documents.
• Operational Handover & Support: Prepare teams for training, go-live and readiness activities. Support structured post-launch troubleshooting, stabilisation and knowledge transfer to operational teams.
• Platform Performance & Issue Resolution: Lead the investigation and resolution of technical and operational issues affecting connected vehicle services, applications, connectivity and integrations. Monitor performance and recommend corrective actions.
• Product Roadmaps & Continuous Improvement: Support technology and product roadmaps, identifying opportunities for platform enhancement, automation, innovation and improved customer experience.
• Business Cases & Commercial Evaluation: Support business case development, financial costing and commercial evaluation of technology initiatives against business objectives and expected value.
• Go-to-Market & Customer Communication: Collaborate with Marketing and business stakeholders on product positioning, customer communication and launch strategies for new digital and connected-car capabilities.

QUALIFICATIONS AND EXPERIENCE:

• NQF Level 6 (minimum 360 credits on level 8 framework) in Information Technology, Computer Science or Engineering.
• A postgraduate qualification in IT Technology, Business Management or Digital Transformation, and Agile/Scrum, Project Management, Cloud or Enterprise Architecture certification would be advantageous.
• 5+ years of experience in the delivery and management of technology, digital or enterprise software initiatives.
• 2+ years of experience managing or coordinating cross-functional technology delivery teams.
• Practical experience in technology/project management, digital platforms, data, system integration, the software development lifecycle and enterprise technology environments.
• Experience within the automotive, mobility, telecommunications or technology sectors would be advantageous.
• Exposure to SQL, APIs, cloud platforms, mobile applications, software development or telecommunications would be advantageous.

COMPETENCIES:

• Project Management and Agile delivery.
• Digital platforms and system integration.
• Analytical thinking and problem-solving.
• Stakeholder management.
• Communication and presentation skills.
• Business and technical requirements translation.
• Cross-functional leadership and influence.
• Quality, delivery and customer focus.

IMPORTANT DIMENSIONS:

• Ability to work in an office-based role
• Ability to work overtime.
• Ability to travel nationally and internationally and stay overnight.
• Ability to lead and influence cross-functional and multinational teams without direct line-management authority.