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  • Posted: Aug 26, 2021
    Deadline: Not specified
  • Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month. To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe...
    Read more about this company


    Manager: Credit Risk (Retail)

    Purpose Statement

    • To recommend strategic changes to credit policy so that retail credit portfolios are operating at their optimal by ensuring the bank stays on bad debt risk appetite.

    • To determine how bad debts are performing against budgets/forecasts and pricing targets, and to monitor actual bad debts against pricing target to ensure alignment with risk appetite. 

    • To enable clarity and understanding of bad debt matters within the Retail Credit Team, the Executive and Board 

    • Promote efficiency and clarity by: 

      • reporting on the impact of bad debts (including recoveries) on credit portfolio profit in a clear and reconciled manner;

      • establishing a shared language, way of work and shared tools, across departments involved in bad debt management and reporting.



    • Proven track record on SQL, SAS, R or Python

    • At least 7 years’ proven experience in Credit within the financial services / retail banking industry

    • At least 3 years’ experience in bad debt provisions or collections, pricing and profitability measurement as well as related systems, processes and procedures

    • Experience in:

      • Drafting business plans, presenting and finalising strategies

      • Business analysis: Design and implementation of processes and procedures


    • At least 5 – 6 years’ experience in bad debt provisions or collections, pricing and profitability measurement as well as related systems, processes and procedures in retail banking

    • Experience in Capitec

    Qualifications (Minimum)

    • A relevant tertiary qualification in Accounting - Management Accounting or Mathematics

    Qualifications (Ideal or Preferred)

    • Masters Degree in Accounting - Management Accounting or Mathematics



    • Credit statistics 

    • Business Analytics 

    • Understanding of accounting, budgeting, pricing and provisioning principles in a bank

    • Income statement and balance sheet accounting transactions of a bank

    • Project management principles and methodologies (able to maintain continuity on multiple projects, time management, planning and organisational skills)

    • Financial systems & procedures

    • Regulations pertaining to credit management

    • Credit management systems

    • Unsecured credit, including credit facilities and credit cards


    • In depth knowledge of Capitec’s Credit Policy

    • General understanding of the Banks Act Capital Regulations, National Credit Act and the implication for Capitec business and the Credit Bureau

    • Strong credit industry knowledge

    • Business analysis experience on a banking system

    • Analytical experience on credit portfolio

    • Bank governance experience (ALCO, Risk Committee, Credit Committee, etc)

    • Book management – soft and hard collections and pay date management

    • Payment systems (Authenticated Collections, Debit Order and Non-Authenticated Early Debit Order)


    • Computer Literacy (MS Word, MS Excel, MS Outlook)

    • Communications Skills

    • Negotiation skills

    • Change Management Skills

    • Numerical Reasoning skills

    • Attention to Detail


    • Deciding and Initiating Action

    • Adhering to Principles and Values

    • Analysing

    • Coping with Pressures and Setbacks

    • Adapting and Responding to Change

    • Delivering Results and Meeting Customer Expectations

    • Planning and Organising

    • Working with People

    • Presenting and Communicating Information

    • Entrepreneurial and Commercial Thinking

    Conditions of Employment

    • Clear criminal and credit record

    Method of Application

    Interested and qualified? Go to Capitec Bank on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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