Manager: Criminal Case Selection at The South African Revenue Service (SARS)

Job Purpose

• To formulate tactical strategy and associated delivery plans related to a multi practice area for Civil and Criminal Investigations across multiple regions, ensuring practice integration and operational implementation through the achievement of regional Criminal and Illicit Economic Activity objectives’

Education and Experience

Minimum Qualification & Experience Required

• Bachelor’s degree / Advanced Diploma in Audit/ Forensic Investigations/Criminal Investigations (NQF 7) AND 8-10 years' experience in a forensic/audit/criminal investigation, of which 3-4 years is at a junior management level

                                                              OR

• Senior Certificate (NQF 4) AND 15 years in forensic/audit/criminal investigation of which 3-4 years is at a junior management level

Job Outputs:

Process

• Develop and execute regional investigation plans that are aligned with the National Tactical Analysis Strategy.
• Ensure accuracy and integrity of data on the national tracking system for criminal and civil investigation.
• Identify solution and implement/execute in order to conduct any complex criminal investigations in the regions and report outcomes.
• Manage the work function or unit for Tactical Analysis and Investigations nationaly.
• Act as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement.
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
• Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks.
• Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
• Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical implementation.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; implementing best practice solutions.
• Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
• Recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
• Timeously communicate top-down policy and associated single practice area modification, objective achievement progress and critical success factors to impacted stakeholders.
• Use the insights gained through integrated business reports to measure success & realign tactical strategy implementation objectives appropriately.

Governance

• Implement governance, risk and compliance policy in own practice area to identify and manage governance and risk exposure liability.
• Manage and or advise on the translation and application of policy in a specific functional

People

• Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
• Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised area.
• Plan & implement enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.

Finance

• Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
• Implement and monitor financial control, management of costs and corporate governance in area of accountability.

Client

• Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.
• Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.

Behavioural competencies

• Honesty and Integrity
• Respect
• Trust
• Problem Solving and Analysis
• Developing Others
• Fairness and Transparency
• Accountability
• Conceptual Thinking
• Championing the Mandate
• Influencing Others
• Mobilising Teams
• Driving for Excellence
• Leveraging Diversity
• Accurate Understanding
• Building Sustainability

Technical competencies

• Functional Policies and Procedures
• Managerial Budgeting
• Tax Knowledge
• Search and Seizure
• Criminal Investigations
• Effective Business Communication
• Problem Analysis and Judgement
• Planning, Management and Measurement
• Decisiveness
• Business Acumen

Deadline:2nd September,2025