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Telesure Investment Holdings (Pty) Ltd (TIH) is the holding company of some of South Africas leading and innovative financial institutions. These financial institutions are licensed to provide financial products and/or services ranging from short-term, long-term and health insurance as well as a comparison and investment platforms. Our origins go back to ...
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Manage the Claims and Customer Services teams. Ensure effective delivery of service to all levels of inbound and outbound customer interactions. Implement operational plans to assist in achieving the required operational results.
Specification
Operations Management
Leadership and Direction
Customer Service
Performance Management
Improvement / Innovation
Operational Compliance
Stakeholder Engagement
Work Scheduling and Allocation
Insights and Reporting
Budgeting & Costing
Organizational Capability Building
Customer Relationship Management (CRM) Data
Personal Capability Building
Requirements
EXPERIENCE
Managerial Experience
Closing Date: 11th, April 2022
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