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  • Posted: Nov 20, 2020
    Deadline: Not specified
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    MTN Group Limited entered the telecommunications scene at the dawn of South Africa’s democracy, in 1994. In 1998, we began our expansion by acquiring licences in Rwanda, Uganda and Swaziland. Since then, we continued to grow, with a view of bringing world-class telecommunications and digital services to markets across Africa and the Middle East. Throug...
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    Manager - CVM Prepaid Marketing

    Manager - CVM Prepaid Marketing

    • The ideal candidate will be accountable for creating customer bease segmentation & other Relevant data models for prepaid CVM related activities

    Key Performance Areas: 


    • Design segmentation models keeping intconsideration cultural diversity within the country. T  improve performance and engagement level of customer’s segmentation plays a very vital role.
    • Create statistical models tenhance business performance.
    • Create models timprove Revenue as well as customer market share.


    • Use sophisticated statistical techniques tdevelop customer segmentation model based on Value, 

    Value change & Usage Behavioural.

    • Use historical data tcreate churn prediction, Inactivity,Multi SIM, Propensity & RFM (Recency,  Frequency Monetory) models tpredict customer behaviour & create segmentation.
    • Create profiles of customers and other analytically based information in day tday operations.
    • Create logical and physical data models using best practices tensure high data quality and   reduced redundancy.
    • Deliver insightful analyses on customer behavior and customer segmentation, customer profiles,   existing, new products and services.
    • Analysis on products, segments, customers, market, sales & distribution, usage, airtime, sales   performance etc.


    • Strong analytics and problem solving skills.
    • As a BI expert the person will need tdemonstrate a good Business Intelligence (BI) background   and data driven solutions. 
    • Knowledge of the telecoms sector specifically for prepaid business.
    • Able tlearn technical concepts quickly and apply them effectively in the workplace
    • Expert in SAS (EMiner, EGuide, base), SPSS and SQL Tools.
    • Excellent interpersonal, networking, and stakeholder’s engagement skills


    • Create and manage a high performing team

    Supervisory / Leadership / Managerial Complexity:  

    • Manage and coordinate the activities of his team
    • Build professionalism, loyalty and commitment tthe organization
    • Display insight intleadership style and how it impacts on performance positively and negatively
    • Ensure communication and fundamental understanding of strategy elements tall teams
    • Ensure ongoing liaison with other areas of the business 
    • Build and enforce a customer centric approach  
    • Manage Employment Equity and diversity 
    • Coach and guide subordinates
    • Live the MTN Brand values –influence employees behaviour


    • University degree or equivalent qualification, preferably with analytical focus, marketing or  commercial subjects
    • Post-graduate degree in an analytical or commercial field of study


    • Min 3-5 years of relevant work experience 
    • Fluent in English & Other South African languages
    • Experience in CVM methodology, principles, capabilities, and techniques.
    • Prior experience of mobile industry 
    • Experience with research- and analytics-driven quantitative pricing techniques (e.g. choice   modelling)

    General working 

    • Flexible working hours
    • Flexibility ttravel (local / international)
    • Attending functions after hours
    • Constant pressure tmeet extremely tight deadlines
    • Working in a dynamic and busy open plan environment

    Should you not hear from MTN within 14days, please consider your application unsuccesful.

    Method of Application

    Interested and qualified? Go to MTN on to apply

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