Manager: Digital Solutions - Kempton Park at FlySafair

RESPONSIBILITIES:

• Develop and maintain strong relationships with key stakeholders and vendors;
• Manage vendor and SLA Management for digital solution providers;
• Provide 2nd line support to the Airline operations and support team;
• Ensure high availability of digital solutions in production operations;
• Manage, plan and execute complex projects, ensuring alignment with organisational goals and timely completion;
• Manage enhancements and bug resolution in the sprint plans;
• Management of the planned priorities and blocker resolution;
• Ensure quality assurance on deliverables;
• Provide management reports and status updates;
• Uses technical experience in managing projects and building systems to determine feasibility, cost, and time required;
• Oversee the development and implementation of digital solutions to enhance business performance;
• Work with the Lead Digital Solutions Engineer to drive the roadmap, standards and frameworks;
• Identify and communicate risks and blockers;
• Resource allocation, management, and administration;
• Performance management of the team;
• Training and development of Digital Solutions team;
• Provide coaching/mentoring and support to team members to ensure successful delivery of projects;
• Stay abreast of current and evolving best practices and digital technology trends in the market.

REQUIREMENTS:

• Bachelor’s degree in Information Technology, Computer Science, or a related field. Master’s degree preferred;
• Minimum of 10 years of experience in IT, of which 5 years must be in a managerial role;
• Aviation experience is beneficial;
• Proven experience leading successful IT projects;
• Agile Project Management experience;
• Product and Project Management (Essential);
• IT projects and Digital solutions experience.

PERSONAL ATTRIBUTES:

• Strong analytical, problem-solving, and decision-making skills;
• Excellent communication (verbal and written);
• Interpersonal skills;
• The ability to collaborate effectively;
• Ability to prioritize workload, using agile methodologies;
• Self-motivated, with a passion for innovation and continuous improvement;
• Immaculate time keeping.