The City of Ekurhuleni Metropolitan Municipality is a metropolitan municipality that forms the local government of the East Rand region of Gauteng, a large suburban region east of Johannesburg. Ekurhuleni means "place of peace" in XiTsonga.
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Monitor, implement and report on the Automated Fare Collection system from the transport management centre.
Provide support to the Fare Analysist to measure revenues against operation expenditure i.e. assessing vendors' reports, contract payment obligations, adjust formulas and daily reports.
Manage and correctly capture accounting information while ensuring integration of revenue & expenditure into general ledger.
Run year end and month end programmes and check BRT system bank reconciliations.
Plan, organise and coordinate workflow and manage activities of the supply chain management division.
Ensure effective monitoring of fare revenue collection processes and enforce compliance with relevant internal controls, policies and audit recommendations.
Develop and implement procedures to prevent leakages and fare evasion across all BRT stations and onboards services.
Manage the interface and integration between AFC systems and third-party financial platforms i.e. banks, mobile payments etc
Coordinate and supervise the work of fare collection personnel including deployments to stations and depots to optimise revenue collection and minimise fraud.
Analyse data to support operational decisions and policy deployment to improve financial planning and forecasting.
Ensure that customer complaints related to fare collection are promptly investigated and resolved in collaboration with customer care and operation teams.
Liaise with technology vendors, system integrators and finance department to maintain functionality, reliability and accuracy of fare collection systems.
Participate in internal and external audits of fare collection systems and implement corrective actions where required
Ensure that staff understands their performance management obligations, conduct appraisals and training in conjunction with the Human Resources department.
Compile AFC reports to ensure timely reporting of AFC information and identification of concerns.