Manager: Finance Operations at Nedbank

Job Purpose

To have oversight, lead and manage the financial operations for the Distribution business with regards to costs and expenses for Distribution, commissions due and payable for planners and practices, referral fees to partners and providers whilst proactively managing and improving the efficiencies in this regard thereby contributing to and monitoring the overall growth in revenue and profitability.

Job Responsibilities

• Work with the Distribution Operations teams to deliver effectively on SLA’s, both internal and external providers
• To accurately review the referral fees payable to the various partnership and business writers across Distribution in line with the agreements
• Implement efficiencies to measure, monitor and track all costs and charges (direct and indirect) to Distribution from within Group
• Minimise financial and reputational risk by ensuring accuracy of processing activities.
• Contribute to the planning and budgeting process by providing input to operational forecasts
• Minimise operational costs by managing cost effectively with proactive suggestions to enhance running of the business
• Increase Nedbank's market share and revenue by identifying and referring marketing opportunities to relevant clusters.
• Reduce revenue leakage by optimising revenue collection processes with regards to clawbacks and recoupment of lapsed and expired commissions
• To assist in accurately costing projects, including weighing up benefits, for Distribution; and to measure and monitor these benefits

People Specification

• To provide dashboards, reports, ongoing feedback, and updates with regards to financial health of the Distribution business, including identifying potential revenue and costs leakage
• Understand and meet stakeholder needs by building and maintaining relationships through regular interactions.
• Obtain and provide feedback by meeting with internal and external stakeholders.
• Highlight risk by reporting exceptions.
• Ensure compliance and maintain clean audits by managing implementation and adherence to all processes and procedures.
• Ensure accuracy by implementing preventative and corrective activities.
• Create a culture of continuous improvement by identifying opportunities and/or implementing enhancements to processes, procedures and/or systems.
• Contribute to the overall leadership of the business, by participating in various Manco and Divco meetings
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Address issues raised in culture surveys by participating in the development and implementation of action plans.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Essential Qualification

BCom - Chartered Accountant

Preferred Certifications

Minimum Experience Level

5 years’ experience in managing a sales and distribution business in a related financial services industry from an advice perspective

Technical / Professional Knowledge

• Banking knowledge
• Business Acumen
• Data analysis
• Governance, Risk and Controls
• Industry trends
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Decision-making process

Behavioural Competencies

• Building Partnerships
• Earning Trust
• Coaching
• Collaborating
• Decision Making
• Work Standards
• Leadership Disposition
• Planning and Organizing