Manager – Fund Services at JTC Group

PURPOSE OF JOB

Manage the overall service delivery of the allocated Alternative Funds accounting team, to ensure the following:

• That valuations are performed completely, accurately and within the required client deadlines.
• Valuations/accounts are distributed accurately and on time to all parties.
• That all client queries are responded to and resolved to the satisfaction of the client within a reasonable timeframe.
• That Compliance checks and reporting are completed accurately and within the set deadlines.
• Adherence to all agreed controls, policies and procedures.
• Accurate and timeously correspondence with shareholders of underlying funds, including capital call and distribution notices.
• Accurate and timeously payment of expenses and execution of investments in accordance with investment documentation.
• Being responsible for producing financial statements for all allocated clients in accordance with the most relevant accounting and regulatory standards and client driven requirements. Responsible for facilitating the audit process for all clients and responsible for managing the team resources; allocating tasks and monitoring client service levels for reporting purposes.

MAIN RESPONSIBILITIES AND DUTIES

• Plan and monitor resources and resource capacity within an allocated team to ensure that all deliveries are maintained, and service levels upheld.
• Organise and hold regular meetings with your allocated team and each individual member (one-on-one’s) to ensure regular communication and correspondence.
• Manage all activities within the allocated team in a positive effective way to instil a positive, solution-oriented work environment within the team (this includes managing/monitoring the resolution of all issues and concerns applicable to the relevant team).
• Participate in business improvements across processes, controls and systems to ensure they are effectively implements within the allocated ops team. This includes the monitoring, initiating and participating in any risk reduction/efficiency gaining projects impacting the operational team.
• Project manage where required the take-on/launch of all new funds/clients allocated to ensure operationally the team is ready.
• Investigate, report and implement (Take overall responsibility) the required corrective and/or preventative action for all operational errors and incidents which occurred in the allocated ops team to ensure successful resolution and management of the error or incident.
• Check and authorise payments (as an A Signatory) to ensure the payment has been correctly prepared.
• Check and approve valuations (as an A Signatory) to ensure all the required information has been captured and processed correctly.
• Supervise others to ensure the accuracy, completeness and timeliness in of the team in executing deliverables.
• Reviewing and ensure all documentation are in place for investment purchases and sales / distributions.
• Reviewing investment transactions and setting-up and capturing of investment transactions on Investran.
• Monitoring of distributions / sales proceeds receivable and capturing of these on Investran.
• Reviewing of accurate (pre fair market value and post fair market value) management accounts (including capital statements for investors).
• Review (and perform) complex carried interest and waterfall calculations of a variety of Private Equity structures.
• Review of accurate expense and accrual calculations, including management and admin fee calculation.
• Investigating and answering queries with auditors, clients and any other relevant service provider.
• Ensuring compliance with company policy and procedures; client service level agreements and internal controls.
• Review of call, distribution and NAV notices and disseminate to a pre-defined distribution list.
• Note: Although the primary function of a Manager is checking and supervising the above tasks, in certain circumstances a Manager may also be required to perform the above-mentioned activities.
• Coach and supervise other team members (including training and coordinating the training of new team members) to ensure the team functions as a cohesive unit.
• Actively participate in ensuring all processes and procedures are properly documented and adhered to, to ensure no accounting errors occur and the team has latency in place.
• Query and issue resolution within the team (whether it’s Investran or system issues, or client or custodian issues) to ensure no queries or issues result in an error, breach or client dissatisfaction.
• Investigate errors, complete the required JTC error reporting process and implement the required remedial action in order to ensure the error is not repeated.
• Actively and continually identify and report high risk areas and gaps in processes to ensure the identification and escalation of risks and gaps.
• Participate actively in projects, specifically risk reduction and efficiency gain projects to ensure the successful implementation and completion.
• Check statutory returns in order to ensure JTC satisfies the fund regulatory obligations.

ESSENTIAL REQUIREMENTS

• A relevant tertiary qualification, preferably including Accounting; Finance; Investments.
• CA (SA), ACCA or equivalent.
• Minimum of 5 years investment fund administration or related experience.
• Good accounting and investment product knowledge.
• Exposure / experience in checking and supervising the work of other team members.
• Excellent numeracy skills and attention to detail.
• Exposure / Experience in dealing and interacting with clients.
• Good technical knowledge of accounting standards (IFRS/UK GAAP/US GAAP & Other).