Job Openings at Western Cape Social Development

Minimum Requirements

• A qualification at NQF level 6 (equivalent or higher); A minimum of 1-year relevant experience.

Recommendation

• None.

Key Performance Areas

• Render line administrative support services; Assist management support staff in all administrative duties; Co-ordinate M&E activities and maintain the relevant systems;
• Provide support to the Directorate for supply chain management and provide support on financial administration management; Render advice and liais; Render advice and liaise w.r.t administrative matters. 

Competencies

• Working knowledge and understanding of the following: Legislation, regulatory frameworks, policies and best practices that have a bearing on the line functions; Information systems that aid in the management of knowledge and information pertaining to the line function; Project managementoperational management practices;
• Procurement and tendering processes; Policy development, and operational management, monitoring and review processes; Modern systems of governance and administration; Public service procedures, processes and systems; Regional and local political, economic and social affairs impacting on the provincial government of the Western Cape;
• Constitutional, legal and institutional arrangements governing the South African public sector; Public finance, human resources and discourse management processes; Public Finance Management Act, National and Provincial Treasury Regulations, other financial policies, prescripts, directives and collective agreements; Functioning of the Province and the activities of sister departments/related functional areas; Policies of the government of the day; Labour Relations legislation and regulations; Performance management in general.
• Skills in the following: Numeracy; Computer Literacy; Language Skills; Planning and organising; Time Management; Communication; Research; Ability to work under pressure. 

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Minimum Requirements

• Grade 12 (Senior Certificate or equivalent qualification) plus an accredited secretarial diploma and/or administrative qualification on the level of NQF level 5 or relevant higher tertiary qualification;
• A minimum of 3 years experience in rendering secretarial/ administrative support services to management/ senior management.

Recommendation

• None. 

Key Performance Areas

• Provide a secretarial/receptionist support service to the manager; Render administrative support services to the manager;
• Provide support to manager regarding meetings; Support the manager with the administration of the manager’s budget;
• Study the relevant Public Service and departmental prescripts/ policies and other documents and ensure that the application thereof is understood properly. 

Competencies

• Knowledge of the following: Legislation, regulatory frameworks, policies and best practices that have a bearing on the line functions; Information systems that aid in the management of knowledge and information pertaining to the line function; Project management; Operational management practices; Procurement and tendering processes;
• Policy development, and operational management, monitoring and review processes; Modern systems of governance and administration; Public service procedures, processes and systems; Regional and local political, economic and social affairs impacting on the provincial government of the Western Cape; Constitutional, legal and institutional arrangements governing the South African public sector;
• Public finance, human resources and discourse management processes; Public Finance Management Act, National and Provincial Treasury Regulations, other financial policies, prescripts, directives and collective agreements; Functioning of the Province and the activities of sister departments/related functional areas; Policies of the government of the day; Labour Relations legislation and regulations; Performance management in general.
• Skills in the following: Numeracy; Computer Literacy; Language skills.

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Minimum Requirements

• A qualification at NQF level 6 (equivalent or higher qualification); A minimum of 1 year relevant experience.

Recommendation

• None.

Key Performance Areas

• Administer,maintenance and control the GG fleet at the district; Order taxi transport as per request from GMT; Administer, verify and monitor the use of rentals; Supervision of employees/staff. 

Competencies

• Working knowledge and understanding of the following: Legislation, regulatory frameworks, policies and best practices that have a bearing on the line functions; Information systems that aid in the management of knowledge and information pertaining to the line function;
• Project management; Operational management practices; Procurement and tendering processes; policy development, and operational management, monitoring and review processes; Modern systems of governance and administration;
• Public service procedures, processes and systems; Regional and local political, economic and social affairs impacting on the provincial government of the Western Cape; Constitutional, legal and institutional arrangements governing the South African public sector; Public finance, human resources and discourse management processes;
• Public Finance Management Act, National and Provincial Treasury Regulations, other financial policies, prescripts, directives and collective agreements; Functioning of the Province and the activities of sister departments/related functional areas; Policies of the government of the day; Labour Relations legislation and regulations; Performance management in general.
• Skills in the following: Numeracy; Computer Literacy; Language skills. 

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Minimum Requirements

• A qualification at NQF level 6 (equivalent or higher qualification); A minimum of 5 years’ relevant experience.

Recommendation

• None. 

Key Performance Areas

• Render line administrative support services; Execute research, analyse information and compile complex documents for the Chief Director;
• Provide support to the Chief Director with regards to meetings; Manage resources of the office of the Chief Director; Manage engagements;
• Remain up to date with regards to the applicable prescripts/policies and procedures applicable to his/her work terrain to ensure efficient and effective support to the Chief Director. 

Competencies

• Working knowledge and understanding of the following: Legislation, regulatory frameworks, policies and best practices that have a bearing on the line functions; Information systems that aid in the management of knowledge and information pertaining to the line function;
• Project management; Operational management practices; Procurement and tendering processes; Policy development, and operational management, monitoring and review processes; Modern systems of governance and administration;
• Public service procedures, processes and systems; Regional and local political, economic and social affairs impacting on the provincial government of the Western Cape; Constitutional, legal and institutional arrangements governing the South African public sector; Public finance, human resources and discourse management processes;
• Public Finance Management Act, National and Provincial Treasury Regulations, other financial policies, prescripts, directives and collective agreements; Functioning of the Province and the activities of sister departments/related functional areas; Policies of the government of the day; Labour Relations legislation and regulations; Performance management in general.
• Skills in the following: Numeracy; Computer Literacy; Language skills; Project Management; Accounting, Finance and Audit; People Management.

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Minimum Requirements

• Relevant 3 year post school qualification (Financial Management, SCM Policy Development, Law);
• A minimum of 3 years related supply chain management experience; A valid code B (or higher) driving license.
• NB People with disabilities that restrict driving abilities, but who have reasonable access to transport, may also apply.

Recommendation

• None.

Key Performance Areas

• Compile annual procurement plan and progress reporting; Develop commodity sourcing strategy; Develop standardised specification and terms of reference; Facilitate records and information management of the Division.

Competencies

• Working knowledge of the following: Policy Development; Public Finance Management Act (PFMA), National Treasury Regulations (NTR’s), Provincial Treasury Directives / Instructions (PTI’s); Strategic sourcing and preferential procurement / Black Economic Empowerment (BEE);
• SCM regulations, policies and procedures, applicable delegations, asset management forms as per policies and procedures; Financial management processes; Procurement best practices including sourcing strategies and the different mechanisms for procurement; Procurement policies / procedures / contract management; Records Management – inclusive of registry services, and policy and procedures governing these functions.
• Skills in the following: Analytical thinking; Operational thinking; Computer literacy; SCM Systems; Planning and organising; Language; Communication; Numeracy; Presentation; Interpersonal relations; Flexibility; Teamwork; Ability to analyse, conceptualise and implement policies; Ability to work independently and meet deadlines; Ability to work under pressure; Driving. 

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Minimum Requirements

• A qualification at NQF level 6 (equivalent or higher qualification); A minimum of 3 years’ relevant experience in Client Services. 

Recommendation

• N/A

Key Performance Areas

• Manage and monitor the complaints process; Plan, implement and monitor the Department’s front office policies;
• Coordinate the annual Batho Pele programme for the Department; Managerial functions. 

Competencies

• Working knowledge and understanding of the following: Legislation, regulatory frameworks, policies and best practices that have a bearing on the line functions; Information systems that aid in the management of knowledge and information pertaining to the line function; Project management; Operational management practices;
• Procurement and tendering processes; Policy development, and operational management, monitoring and review processes; Modern systems of governance and administration; Public service procedures, processes and systems; Regional and local political, economic and social affairs impacting on the provincial government of the Western Cape;
• Connstitutional, legal and institutional arrangements governing the South African public sector; Public finance, human resources and discourse management processes; Public Finance Management Act, National and Provincial Treasury Regulations, other financial policies, prescripts, directives and collective agreements; Functioning of the Province and the activities of sister departments/related functional areas; Policies of the government of the day; Labour Relations legislation and regulations; Performance management in general;
• Skills in the following: Numeracy; Computer Literacy; Language; Project Management; Accounting, Finance and Audit; Problem Solving; Facilitation; Presentation; Policy Formulation; Policy Analysis; Communication.

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Minimum Requirements

• A qualification at NQF level 6 (equivalent or higher qualification); A minimum of 1 year relevant experience.

Recommendation

• None.

Key Performance Areas

• Management Accounting Services (Budgeting process); Financial Accounting Services; Supply Chain Management Services; Managerial/ Supervisory functions.

Competencies

• Working knowledge and understanding of the following: Legislation, regulatory frameworks, policies and best practices that have a bearing on the line functions; Information systems that aid in the management of knowledge and information pertaining to the line function; Project management; Operational management practices; Procurement and tendering processes; Policy development, and operational management, monitoring and review processes; Modern systems of governance and administration;
• Public service procedures, processes and systems; Regional and local political, economic and social affairs impacting on the provincial government of the Western Cape; Constitutional, legal and institutional arrangements governing the South African public sector; Public finance, human resources and discourse management processes;
• Public Finance Management Act, National and Provincial Treasury Regulations, other financial policies, prescripts, directives and collective agreements; Functioning of the Province and the activities of sister departments/related functional areas; Policies of the government of the day; Labour Relations legislation and regulations; Performance management in general.
• Skills in the following: Numeracy; Computer Literacy; Language skills; Project Management. 

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Minimum Requirements

• A qualification at NQF level 6 (equivalent or higher qualification); A minimum of 3 years relevant experience. 

Recommendation

• None. 

Key Performance Areas

• Provide mechanisms and procedures for the dealing with customer complaints; Report on customer complaint issues;
• Provide a client liaison service in service delivery teams; Enquiries and customer relations; Managerial/Supervisory functions.

Competencies

• Working knowledge and understanding of the following: Legislation, regulatory frameworks, policies and best practices that have a bearing on the line functions; Information systems that aid in the management of knowledge and information pertaining to the line function;
• Project management; Operational management practices; Procurement and tendering processes; Policy development, and operational management, monitoring and review processes; Modern systems of governance and administration;
• Public service procedures, processes and systems; Regional and local political, economic and social affairs impacting on the provincial government of the Western Cape; Constitutional, legal and institutional arrangements governing the South African public sector; public finance, human resources and discourse management processes;
• Public Finance Management Act, National and Provincial Treasury Regulations, other financial policies, prescripts, directives and collective agreements; Functioning of the Province and the activities of sister departments/related functional areas; Policies of the government of the day; Labour Relations legislation and regulations; Performance management in general.
• Skills in the following: Numeracy; Computer Literacy; Language skills; Project Management.

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Minimum Requirements

• Grade 1: Grade 10 plus completion of the SAW learnership to allow registration with the South African Council for Social Service Professions (SACSSP) as Social Auxiliary Worker; Registration with the SACSSP as Social Auxiliary Worker.

Recommendation

• None.

Key Performance Areas

• Provide assistance and support to social workers with the rendering of a social work service with regard to the care, support, protection and development of vulnerable individuals, groups, families and communities through the relevant departmental programmes;
• Assist social workers to attend to any other matters that could result in, or stem from, social instability in any form; Continuous professional development; Perform administrative support functions in support of social workers as required of the job.

Competencies

• Knowledge and basic understanding of the following: Human behaviour, relationship system and social issues; South African Social Welfare context the policy and practice of developmental social welfare services; South African judicial system and the legislation governing and impacting of social auxiliary work;
• Implement appropriate social auxiliary work methods and techniques to address the social needs of client systems; Basic knowledge of financial matters related to social auxiliary work; Uses appropriate resources in service delivery to client systems; Information and Knowledge Management (Keep precise records and compile accurate reports on social needs and social auxiliary work activities and file them appropriately); Protocol and professional ethics.
• Skills in the following: Good communication (written and verbal); Proven computer literacy; Organising and planning; Presentation and facilitation; Report writing; Problem solving and analytical; Client orientation and customer focus; Work effectively with social workers and members of multi-sectoral teams in social service delivery.

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Minimum Requirements

• A relevant tertiary qualification in Social Work (Bachelor of Social Work) that allows professional registration with the South African Council for Social Service Professions as Social Worker; Registration with the South African Council for Social Service Professions as a Social Worker;
• Grade 1: No experience;
• Grade 2: A minimum of 10 years appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions;
• Grade 3: A minimum of 20 years appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions;
• Grade 4: A minimum of 30 years appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions.

Recommendation

• None

Key Performance Areas

• Render a social work service with regard to the care, support, protection and development of vulnerable individuals, groups, families and communities through the relevant programmes (Case work, group work and Community work).
• Attend to any other matters that could result in, or stem from, social instability in any form; Supervise and Support Social Auxiliary Workers; Continuous Professional Development.
• Keep up to date with new developments in the social work and social welfare fields; Perform all the administrative functions required of the job. 

Competencies

• Knowledge of the following: Supervision Framework for Social Workers; Human behavior and social systems and skills to intervene at the points where people interact with their environments in order to promote social well-being; Social work theory and interventions;
• Information and Knowledge Management; Protocol and professional ethics; Relevant legislations, policies and prescripts (norms and standards); Social dynamics, work values and principles; Developing and empowering others.
• Skills in the following: Challenge structural sources of poverty, inequality, oppression, discrimination and exclusion; Written and verbal communication; Report-writing; Self-management; Motivation; Good planning and organizing; Problem solving and analytical; Computer literacy; Presentation and facilitation; Client orientation and customer focus;
• Ability and competence to assist, develop, advocate for, and empower individuals, families, groups, organisations and communities to enhance their social functioning and their problem-solving capabilities; Ability to promote, restore, maintain, advocate for and enhance the functioning of individuals, families, groups and communities by enabling them to accomplish tasks, prevent and alleviate distress and use resources effectively;
• Understanding and ability to provide social work services towards protecting people who are vulnerable, at risk and unable to protect themselves; Ability to mentor and coach Social Workers Grade 1.

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Minimum Requirements

• Grade 12 (Senior Certificate or equivalent qualification)

Recommendation

• None.

Key Performance Areas

• Render general administration support services; Provide supply chain clerical support services within the Chief Directorate;  
• Provide personnel administration clerical support services; Provide financial administration support service in the Component.

Competencies

• Knowledge of the following: Clerical duties, practices as well as the ability to capture data, operate computer and collecting statistics; Working procedures in terms of the working environment; Understanding of the legislative framework governing the Public Service.
• Skills in the following: Numeracy; Literacy; Language; Presentation; Decision-Making; Computer; Good written and communication; Interpersonal; Flexibility;  Planning and Organising.

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Minimum Requirements

• A relevant NQF level 7 qualification or equivalent as recognised by SAQA;
• A minimum of 5 years' experience middle/senior management experience.

Recommendation

• None

Key Performance Areas

Line Management  

• Strategic management, guidance and advice in respect of the rendering of business planning, policy alignment, monitoring and reporting, and communication and customer care services.

This includes the following functions:

• Coordinate the strategic and operational planning processes for the Department.
• Ensure the development and alignment of departmental policies.
• Enhance departmental performance monitoring, review and reporting.
• Provide corporate communication and customer care services.

Strategic Management (including change management)

• Define and review on a continual basis the purpose, objectives, priorities and activities of the Directorate.
• Drive the Directorate’s strategic planning process.
• Drive the development and management of the strategic and business plans for the Directorate.
• Evaluate the performance of the Directorate on a continuing basis against predetermined key measurable objectives and standards.
• Report to the Chief Director on a regular basis on the activities of the Directorate and on matters of substantial importance relating to business planning and monitoring.
• Monitor and ensure compliance with relevant legislation and prescripts in respect of adequate and appropriate record-keeping of the activities of the Directorate, and of the resources (people, finances and assets) employed by it.
• Foster and promote a culture of innovation within the Directorate, and the Department.
• Diligently perform all duties assigned to the post of Director.

People Management

• Participate in the recruitment of employees in the numbers and grades appropriate to ensure the achievement of the Directorate’s Business Plan.
• Motivate, train and guide employees within the Directorate, to achieve and maintain excellence in service delivery.
• Actively manage the performance, evaluation and rewarding of employees within the Directorate.
• Monitor information capacity building within the Directorate.
• Ensure involvement in the compilation of a workforce plan, a service delivery improvement programme, and an information resources plan for the Directorate.
• Promote sound labour relations within the Directorate.
• Actively manage and promote the maintenance of discipline within the Directorate.

Financial Management

• Manage participation in the budgeting process at Directorate level.
• Ensure the preparation of the Annual and Adjustment Budgets for the Directorate.
• Assume direct accountability for the efficient, economic and effective control and management of the Directorate’s budget and expenditure.
• Assume direct accountability for ensuring that the correct tender and procurement procedures are adhered to in respect of purchases for the Directorate.
• Assume direct accountability for ensuring contracts are managed effectively and efficiently for the Directorate.
• Ensure that all spending is aligned with the strategic objectives of the Directorate and Department.
• Report to the Chief Director and relevant oversight role players and committees on all aspects of the Directorate’s finances.
• Assume overall accountability for the management, maintenance and safekeeping of the Directorate’s assets.
• Assume direct accountability for ensuring that appropriate risk management procedures are in place and adhered to for the Directorate.
• Ensure that full and proper records of the financial affairs of the Directorate are kept in accordance with any prescribed norms and standards.

Competencies

Proving knowledge and understanding of:

• Expert knowledge of and working experience with the legislation, regulatory frameworks, policies and best practices     that have a bearing on the line functions.
• Expert knowledge of strategic management processes
• Information systems that aid in the management of knowledge and information pertaining to the line function.
• Programme and project management.
• Procurement and tendering processes.
• Policy development and strategy management, monitoring and review processes.
• Modern systems of governance and administration.
• Public service procedures, processes and systems.
• The global, regional and local political, economic and social affairs impacting on the provincial government of the Western Cape.
• Proven knowledge and understanding of constitutional, legal and institutional arrangements governing the South African public sector.
• Public finance, human resources and discourse management processes.
• The Public Finance Management Act, National and Provincial Treasury Regulations, other financial policies, prescripts, directives and collective agreements.
• The functioning of the Province and the activities of sister departments.
• The policies of the government of the day.
• Labour Relations legislation and regulations.
• Performance management in general. 

Core Competencies:

• Strategic Capability and Leadership
• Project and Programme Management
• Change Management
• People Management and Empowerment
• Financial Management

Skills

• Numeracy
• Literacy
• Driving
• Computer Literacy
• Language skills 
• Project Management
• Information Technology Formal Training
• Economic, Statistical and Financial Analysis
• Legal Administration
• Strategic Planning