Personal Assistant: Service Delivery Management and Coordination. Ref No. DSD 89/2026 at Western Cape Social Development

Minimum Requirements

• Grade 12 (Senior Certificate or equivalent qualification) plus an accredited secretarial diploma and/or administrative qualification on the level of NQF level 5 or relevant higher tertiary qualification;
• A minimum of 3 years experience in rendering secretarial/ administrative support services to management/ senior management.

Recommendation

• None. 

Key Performance Areas

• Provide a secretarial/receptionist support service to the manager; Render administrative support services to the manager;
• Provide support to manager regarding meetings; Support the manager with the administration of the manager’s budget;
• Study the relevant Public Service and departmental prescripts/ policies and other documents and ensure that the application thereof is understood properly. 

Competencies

• Knowledge of the following: Legislation, regulatory frameworks, policies and best practices that have a bearing on the line functions; Information systems that aid in the management of knowledge and information pertaining to the line function; Project management; Operational management practices; Procurement and tendering processes;
• Policy development, and operational management, monitoring and review processes; Modern systems of governance and administration; Public service procedures, processes and systems; Regional and local political, economic and social affairs impacting on the provincial government of the Western Cape; Constitutional, legal and institutional arrangements governing the South African public sector;
• Public finance, human resources and discourse management processes; Public Finance Management Act, National and Provincial Treasury Regulations, other financial policies, prescripts, directives and collective agreements; Functioning of the Province and the activities of sister departments/related functional areas; Policies of the government of the day; Labour Relations legislation and regulations; Performance management in general.
• Skills in the following: Numeracy; Computer Literacy; Language skills.