Manager: Recruitment at Nedbank

Job Purpose

To manage the recruitment team and the recruitment process, thus supporting the bank's current and future talent management objectives.

Key Responsibilities

• Manage and oversee the day-to-day operations of the Fieldglass Central Desk team
• Improve and / or Develop and implement procedures for the sourcing, engagement, and management of contingent resources
• Provide insight and feedback into policies and procedures for Nedbank’s contingent resourcing
• Ensure compliance with all relevant labour laws and regulations regarding the engagement of contingent resources
• Utilise Fieldglass, Nedbank’s vendor management system, to manage and track contingent resources
• Provide reporting insights and analytics for Nedbank Contingent Resources from Fieldglass
• Work with internal stakeholders to identify and fulfil their contingent resource needs
• Provide guidance on the performance of contingent resources and assist the business to take appropriate actions when needed 
• Negotiate rates and terms with vendors and suppliers
• Develop and maintain relationships with key vendors and suppliers

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Minimum Experience Level

• 3+ years of experience in managing a team responsible for contingent resources
• Strong understanding of labour laws and regulations related to the engagement of contingent resources (1+years of experience)
• Experience with vendor management systems, advantage if used Fieldglass
• Strong negotiation and relationship building skills
• Excellent communication and leadership abilities
• Bachelor's degree in human resources or a related field

Type of Exposure

• Managing a team of people
• Implementing a strategic plan
• Measuring client satisfaction
• Working with clients to solve client problems
• Investigating and reviewing processes to improve client satisfaction
• Coaching and mentoring others
• Providing constructive feedback to employees
• Generating reports using management information systems
• Assuming a key leadership role
• Recruiting and staffing experience
• Managing business risks
• Recruitment industry knowledge and experience particularly in the financial services sector

Technical / Professional Knowledge

• Budgeting
• Business administration and management
• Business principles
• Business terms and definitions
• Change management
• Client service principles
• Consumer behaviour
• Diversity management
• Employee training/development
• Governance, Risk and Controls
• Job Profiling
• Operations planning
• Principles of project management
• Relevant Nedbank product knowledge
• Relevant regulatory knowledge
• Service level agreements
• Staff resource planning
• Strategic planning
• Recruitment systems
• Behavioural-Based interviewing
• Business writing skills
• Management information and reporting principles, tools and mechanisms
• Client Service Management
• Talent Acquisition- Advanced

Behavioural Competencies

• Aligning Performance for Success
• Building Partnerships
• Customer Focus
• Decision Making
• Influencing
• Planning and Organizing