Manager: Technology Governance at ATNS

Job description

Management of Technology Governance - 

• Develop and implement the IT governance model, methodology, policies and processes in collaboration with relevant stakeholders and subject matter experts. Contribute to the development of the ATNS CNS strategic Full Life-Cycle Management strategy, taking account of related global trends and developments while minimizing risk. Determine and quantify the ATM community CNS and ATM technology needs for incorporation into ATNS CNS planning and CAPEX processes.
• Develop the Technology governance framework to support and enable the IT department. Develop, review and updating of all IT policies, procedures, and standards, involving relevant TI Heads. Conduct the maturity assessment across all key governance processes to determine the maturity level of TIM governance.
• Develop and apply the maturity model across all key governance processes and propose initiatives to improve the level of maturity. Perform compliance with applicable regulations, policies, and recommended practices. Perform and report on remediation of reported findings against committed dates.
• Develop and implement proper controls for governance processes in the use of technologies within the organization. Develop and implement technology and information governance framework to reflect modern days of work to enable an agile and innovative technology and information workforce. Provide technology governance expertise to the organization

Governance, Compliance, Risk Management & Reporting - 

• Develop the IT Governance framework to support and enable TI operations. Ensure compliance with applicable regulations, policies and practices. Ensure compliance with quality management systems processes and audits. Manage internal and external audit engagements to assist IT teams and auditors to conduct efficient audits.
• Perform remediation of reported findings against committed dates. Develop the IT risk framework and align to the enterprise risk management framework. Manage SLAs with relevant departments to ensure business expectations are managed. Maintain and review the TI risk register; ensure regular review of the register to identify new risks, monitor effectiveness of controls and response plans, and recommend appropriate mitigating plans and interventions where required.
• Perform regular internal risk assessments in various domains: e.g. application access, directory services, network, and vulnerability assessments. Perform and ensure compliance with the TI regulatory framework. Conduct training of all users of the Technology and Information Governance products and services on the applicable compliance and governance requirements.
• Develop and implement a Technology Governance risk management plans and initiatives. Manage the implementation of the Technology & Information Governance risk log. Develop and perform maturity model across all key governance processes and propose initiatives to improve the level of maturity. Develop and submit management reports on a monthly basis and as required. Facilitate internal and external audit engagements to enable efficient audit processes

Stakeholder Relations Management - 

• Develop and maintain sound relationships with key stakeholders to enable collaboration and alignment. Manage relationships with key Technology and Information Governance-related product and service providers. Manage SLAs with relevant departments to ensure business expectations are managed. Manage and provide regular reports on SLA compliance whilst identifying areas of inefficiency. Develop, implement, and communicate the function’s policies and procedures to enable efficient and effective delivery of Governance services 

Financial Management -

•  Provide input into the budget development process. Manage delegated expenditure in line with business needs and priorities, and within set financial parameters. Ensure efficient utilization of the approved budget. Report expenditure and any deviations to the budget on a monthly basis. Identify and prevent irregular and fruitless and wasteful expenditure. Provide the required supporting documents timely to enable effective auditing processes

People Management -

•  Manage employees in accordance with HC policies and processes. Ensure that new employees have been properly on-boarded prior to commencing work. Monitor the time and attendance of employees, take appropriate action in the case of absenteeism and escalate to the Head and to Human Capital. Conclude performance management contracts with employees and monitor performance. Coach and mentor staff as required to ensure continuous development and availability of the required skills at all times.
• Perform performance management contracts with team members and manage and ensure achievement of agreed targets and objectives. Ensure that all employees in the department have clear individual development plans for development of the skills required to meet business objectives. Perform talent management according to the HC Talent Management process. Create and maintain a harmonious and effective work environment to support a motivated, high-performance culture

 Stakeholder Relations Management - 

• Develop and maintain sound relationships with key stakeholders to enable collaboration and alignment. Monitor SLAs with relevant departments to ensure business expectations are managed. Manage and provide regular reports on SLA compliance whilst identifying areas of inefficiency

Financial Management -

• Provide input into the budget development process. Manage delegated expenditure in line with business needs and priorities, and within set financial parameters. Ensure efficient utilization of the approved budget. Report expenditure and any deviations to the budget on a monthly basis. Manage the costs involved while maintaining quality of service. Compile and provide required reports on utilization of the budget. Identify and prevent irregular and fruitless and wasteful expenditure. Provide the required supporting documents to enable effective auditing processes

People Management - 

• Manage employees in accordance with HC policies and processes. Ensure that new employees have been properly on-boarded prior to commencing work. Monitor the time and attendance of employees, take appropriate action in the case of absenteeism and escalate to the Head and to Human Capital.
• Conclude performance management contracts with employees and monitor performance. Coach and mentor staff as required to ensure continuous development and availability of the required skills at all times. Manage the team to ensure optimal deployment and development of skills. Perform performance management contracts with team members and manage and ensure achievement of agreed targets and objectives.
• Ensure that all employees in the department have clear individual development plans for development of the skills required to meet business objectives. Perform talent management according to the HC Talent Management process. Create and maintain a harmonious and effective work environment to support a motivated, high-performance culture

Minimum Qualifications:

• B.Sc./B.Eng. in Engineering (Electrical/Electronics) or B-Degree in Computer Science/ Computer Studies/ Information Technology or related field
• ECSA Professional Registration as an Engineer will be an advantage
• ISACA Professional Registration will be an advantage

Minimum Years of Experience: 

• Minimum 5 years’ experience in technology governance, risk and compliance is required, of which at least 3 years at a management level
• Experience in a technology and information electronic environment with knowledge and understanding of technology governance, systems and TI projects
• Experience in implementation of technology governance frameworks
• Strong business acumen, including experience in interpreting and applying company policies to effectively achieve objectives