Medical Delegate (Infant Nutrition) - Pretoria at Nestle

A day in the life of a Nestle Infant Nutrition Medical Delegate:

Product and concept detailing in the assigned territory:

• Apply Professional Negotiation Skills at an advanced level and use the appropriate product, concept knowledge and research to detail the NIN range to HCPs.

Territory management:

• Manage the assigned territory of about 250 HCPs including HCI’s in assigned territory.
• Achievement of field force effectiveness as per Master data management/ HCP classification/ HCP and HCI segmentation, master schedule planning, HCP call rate, call strike rate and execution of territory action plans.
• Execution of “hybrid/remote interaction model”

Account management:

• Maintains an updated, detailed master list of all contacts (as required by CRM system) and classify/grade them based on objective criteria (as defined by management) to establish importance and visiting frequency.
• Timely feedback regarding possible orders to ensure adequate forecasting and stock availability (12-week lead time taken into consideration) and managing customer expectations in this regard.

Budgeting and reporting:

• Provides a weekly call plan to his/her manager and records information on all visits/activities, sample distribution, support literature provided etc. in the CRM system daily.

Compliance:

• Adhere to all Nestlé policies and internal regulation

What will make you successful?

• B B/BSc Dietetics/ Nutrition or Nursing degree holder with relevant 2 years plus experience
• Experience in Medical Delegate role or a representative in the pharmaceutical industry will be a benefit.
• Must be fluent in both English and Afrikaans (non-negotiable)
• Experience with data management using a digital device and MS Excel intermediate experience required
• Must have a valid/unendorsed driver’s license
• Must have good planning, organizing, communication and negotiation skills
• Must be able to work independently, self-starter, solution orientated, adaptable and result driven
• Must be willing to travel (including trips away from home)
• Computer literate, MS Office, MS Excel intermediate level with data analysis experience
• Experience with virtual engagement