MedTech Business Lead at IQVIA

JOB DESCRIPTION

• Developing and maintaining multiple stakeholder relationships within each account, and by leveraging IQVIA’s solutions to add value and identify new business opportunities and ultimately grow revenue.

Essential Functions

• Actively prospect and leverage potential new business opportunities within specified potential new and/or existing customers.
• Actively network in the MedTech industry to establish relationships and to identify potential opportunities.
• Establish and execute a comprehensive sales plan for each target account, ensuring the appropriate strategy/solution is proposed to customer and results are monitored.
• Lead the sales process and leverage regional and global subject-matter experts as required.
• Coordinate with various internal stakeholders to develop/ensure the development of proposals, and handle follow-up related to the sale and drive completion of contractual documents.
• Effectively establishes and grows business-critical relationships with multiple stakeholders (typically business intelligence, marketing, sales management at a senior to executive level) within assigned accounts.
• Develops and maintains a comprehensive body of knowledge of the the client's business evolution, portfolio, policies, markets, financial performance, buying processes and overall operational dynamics.
• Understands the key current and future priorites of the client to achieve or exceed the assigned revenue and growth goals in assigned accounts.
• Based on long-term partnership with client, acts as a knowledgeable advisor on marketing, market research, sales management, industry issues, trends and IQVIA product, consulting and service capabilities.
• Anticipates clients’ needs and, in collaboration with IQVIA consulting and other enabling departments, develops and presents proposed solutions to client's complex business issues.
• Identifies and leads the pursuit of the targeted new business and contract expansion opportunities within assigned accounts.
• Represents the company to the client and the client to the company in all sales related activities.
• Monitors client satisfaction with all deliverables and works with Consulting, the Client Service Management, Query Resolution Management and other enabling departments to achieve and maintain a high level of customer satisfaction.
• Effectively manages all contract subscription, renewals and all negotiations (based on a proactive contract strategy) to maintain sustainable account partnerships. 
• Proactively works with global and regional account management in the pursuit of multi-country opportunities.
• Remains sensitive to IQVIA’s competitors’ activities and suggests counter strategies.
• Monitors, analyzes and reports on business (assigned accounts) performances.
• Accurately manages internal CRM requirements and provides weekly input on committed, and potential opportunities.

Minimum Required Education and Experience

• Typically requires 5+ years of prior relevant MedTech industry experience, ideally in multiple roles such as Sales (required), Account Management (preferred), Business Development (preferred), Marketing (preferred) and Business Operations/Analytics (preferred). 
• Bachelor's Degree required, Master's degree advantageous.

Skills and Abilities

Industry knowledge    

• Understanding of the nuances of the South African MedTech and healthcare sector

Emotional intelligence    

• Connect with and effectively manage all client and internal engagements

Problem solving and analytical    

• Basic analytical ability to assess challenges and provide solutions

Collaborative  

•  Works well with others to proactively meet client needs and drive success

Action and deadline orientated  

•  Operates with a sense of urgency in a deadline-orientated environment

Learnability    

• Strong ability to expand their knowledge base and continuously grow

Attention to detail    

• Detail-orientated, but not at the cost of slowing down progress

Strong communicator  

•  Articulate an ability to effectively express themselves