Sales Team Lead at The Coca-Cola Company

Key Purpose: 

• The Sales Team Leader will implement and execute L&T strategies in the trade through effective management and coaching of team members (Merchandiser Order Takers) in order to achieve KPI’s.

Key Duties & Responsibilities    
Key Outputs

• Use business process knowledge to manage a team
• Apply data management principles to continuously improve practice
• Plan and resource to achieve operational excellence
• Carry out master data handling responsibilities
• Manage team performance and adherence to SLA requirements
• Manage relationships within the business and with customers
• Handle queries and complaints
• Determine capability needs for the team
• Coaching for performance

Key Attributes And Competencies

Knowledge:

• Business/product knowledge
• Understand different classes of trade within Sales environment
• Supervisory skills and people management
• Coaching principles
• Negotiating principles and techniques
• Merchandising principles and standards, including TPM principles
• Model Stocking principles
• Trade replacement principles
• Basic Finance and Commercial knowledge

Attributes:

• Well developed leadership ability
• Excellent verbal ability and communication skills
• Ability to lead & coach a large team
• Good presentation skills and computer skills or the potential to acquire it
• Good analytical and numerical ability
• Socially outgoing and confident
• Able to build positive relationships
• Ability to negotiate
• Team player who can also work independently
• Assertive and persuasive- ability to influence
• Open to change and looking for opportunities for improvement
• Good problem solving ability , solutions orientated and can be innovative
• Good analytical and problem solving ability
• Responsible, conscientious and dependable
• Willing to take calculated risks
• Self-discipline and well organised
• Good planning ability
• Flexibility
• Good ability to work under pressure and handle a demanding work environment
• High energy levels and drive

Skills, Experience & Education    

• Relevant degree or equivalent would be an advantage
• Minimum of 3 years relevant FMCG experience in a sales/marketing environment
• Proven track record in an Account Manager role would be an advantage.
• Valid code 08 drivers license

Deadline:24th March,2026