Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,400 hotels in operation and under development in 120 countries. Its signature service philosophy is Every Moment Matters.
Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals...
Read more about this company
Meetings & Events Coordinator Radisson Hotel & Convention Centre, Johannesburg, OR Tambo
Support the strategic initiatives and objectives of the Meetings & Events Department to assist with meeting targets i.e. budget and forecasts ensure the smooth running of an event from conception to completion source an appropriate space for an event and reserves same
Perform a supportive function, be proactive, analytical and entrepreneurial, creating memorable moments for our guests
Foster an empowered environment for the team whilst collaborating closely with their immediate report and key business partners in order to deliver quality results act as an ambassador for the brand, reflecting the company culture and values. All work is carried out in accordance with company corporate policies, procedures and service concepts according to local requirements and regulations.
Work closely with sales managers to carry out event pre-planning activities such as site visits, communication with the sales manager, event timing, and service plan involving deployment of staff
Create a detailed BEO/Function Sheet to make sure that the venue is set-up and the service is delivered in accordance with the expectations of the clients
Attending/host catering meetings to share and acquire relevant information about contracted functions that are coming up soon facilitate the rental of equipment/décor inventories where necessary ensuring that events’ deadlines and budgets are adhered to
Communicate, maintain, and develop a long-lasting relationship with clients
Manage vendors or suppliers in a professional manner
Ensure that the cost of an event is well within the budget agreed with a client
Provide leadership and motivation in order to ensure synergy throughout the period of an event
Responsible for the successful running of an event
Ensure impressive and excellent customer service and quality delivery of project
Ensure that the bills of vendors or suppliers are well scrutinized and payments are made
Do a follow up after the event by giving a post-event evaluation to the client