Active Jobs at Radisson Hotel Group

Be part of the REDvolution where as our Creative you are REaDy to:

• Lend a helping hand, making sure that every job we undertake is delivered with personality and flair to the highest standards
• Be part of a team that places the guest at the heart of everything we do, creating personal and memorable moments
• Take pride in what you do, be on hand to make sure that what needs to be done is done well
• Collaborate with others, learn and grow from the experience, developing your own skills for future success
• Creatively work with others to deliver on the goals and targets that we have set ourselves
• Build meaningful and rewarding relationships whilst promoting the company culture and values
• Stay Safe, ensuring adherence and compliance to all legislation and due diligence requirements

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Key Responsibilities of the Switchboard Operator:

• Supports the smooth running of the guest relations department, where all aspects of the guest journey and experience are delivered to the highest level
• Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
• Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
• Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
• Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships whilst promoting the company culture and values.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing followup as required

Requirements of the Switchboard Operator:

• Experience in guest relations beneficial but not essential
• Handson approach with a cando work style
• Commitment to delivering exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions taking ownership for duties and tasks assigned
• Personal integrity, with the ability to work in an environment that demands excellence
• Experience of working with IT systems on various platforms
• Strong communication skills

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Be part of the REDvolution where as our Creative you are REaDy to:

• Lend a helping hand, making sure that every job we undertake is delivered with personality and flair to the highest standards
• Be part of a team that places the guest at the heart of everything we do, creating personal and memorable moments
• Take pride in what you do, be on hand to make sure that what needs to be done is done well
• Collaborate with others, learn and grow from the experience, developing your own skills for future success
• Creatively work with others to deliver on the goals and targets that we have set ourselves
• Build meaningful and rewarding relationships whilst promoting the company culture and values
• Stay Safe, ensuring adherence and compliance to all legislation and due diligence requirements

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Key Responsibilities of the Executive Chef:

• Ensures the smooth running of the kitchen department, where all aspects of the guest dining experience throughout the whole Hotel are delivered to the highest level
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to enquiries and problem resolution
• Develops and implements plans where kitchen initiatives & hotel targets are achieved
• Leads and manages the kitchen team, fostering a culture of growth, development and performance within the department
• Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships with all key stakeholders
• Reviews and scrutinizes the performance of the food offering, providing recommendations that will drive financial performance
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing followup as required

Requirements of the Executive Chef:

• Proven experience in kitchen with strong problemsolving capabilities
• Excellent leadership skills with a handson approach and leadbyexample work style
• Commitment to exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions, offering advice and recommendations
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy
• Experienced in using IT systems on various platforms
• Strong communication skills

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Description

• Support the strategic initiatives and objectives of the Meetings & Events Department to assist with meeting targets i.e. budget and forecasts ensure the smooth running of an event from conception to completion source an appropriate space for an event and reserves same
• Perform a supportive function, be proactive, analytical and entrepreneurial, creating memorable moments for our guests
• Foster an empowered environment for the team whilst collaborating closely with their immediate report and key business partners in order to deliver quality results act as an ambassador for the brand, reflecting the company culture and values. All work is carried out in accordance with company corporate policies, procedures and service concepts according to local requirements and regulations.
• Work closely with sales managers to carry out event pre-planning activities such as site visits, communication with the sales manager, event timing, and service plan involving deployment of staff
• Create a detailed BEO/Function Sheet to make sure that the venue is set-up and the service is delivered in accordance with the expectations of the clients
• Attending/host catering meetings to share and acquire relevant information about contracted functions that are coming up soon facilitate the rental of equipment/décor inventories where necessary ensuring that events’ deadlines and budgets are adhered to
• Communicate, maintain, and develop a long-lasting relationship with clients
• Manage vendors or suppliers in a professional manner
• Ensure that the cost of an event is well within the budget agreed with a client
• Provide leadership and motivation in order to ensure synergy throughout the period of an event
• Responsible for the successful running of an event
• Ensure impressive and excellent customer service and quality delivery of project
• Ensure that the bills of vendors or suppliers are well scrutinized and payments are made
• Do a follow up after the event by giving a post-event evaluation to the client

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Key Responsibilities of the Security Manager:

• Supports the smooth running of the safety & security department, where all aspects of safety & security are maintained to the highest levels
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
• Delivers on plans and objectives where safety & security initiatives & hotel targets are achieved
• Manages the maintenance team fostering a culture of growth, development and performance within the department
• Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships with all key stakeholders
• Delivers an effective planned preventative maintenance programme addressing maintenance, environmental and conservation matters
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing followup as required

Requirements of the Security Manager:

• Proven experience in safety & security with excellent problemsolving capabilities
• Excellent managerial skills with a handson approach and leadbyexample work style
• Commitment to exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions, offering advice and recommendations
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy
• Experienced in using IT systems on various platforms
• Strong communication skills

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TASKS, DUTIES AND RESPONSIBILITIES

• Schedules employees in accordance with forecasted occupancy, and adjusts staffing as necessary for changes in occupancy
• Co-ordinates availability of rooms with Front Office Manager
• Supervises the daily activities of the housekeeping staff
• Monitors the responses on customer comment cards, identifies problem areas and formulates solutions
• Together with Floor Supervisors, conducts daily and random inspections of hotel property, all housekeeping areas, and follows-up where              necessary
• Informs Front Office about accurate room status
• Makes sure that furnishing, facilities and equipment within the housekeeping areas are maintained in the cleanest possible condition, and            ensures that repair and maintenance is executed when needed
• Brings all needs for repair to the attention of the Engineering Department
• Oversees inventory, purchasing, disbursement, and cost control for all linen, uniforms, cleaning supplies, guest rooms and rest rooms                    supplies, laundry supplies, and housekeeping related machinery and equipment
• Schedules and supervises all rotational and special cleaning programmes as required
• Secures keys in accordance with hotel’s key management guideline
• Responsible for “Lost and Found”
• Orders and keeps track of uniforms for all employees
• Checks the arrival list, conference guest list, and VIP list daily and makes sure VIP treatment is taken care of appropriately
• Is well updated in all housekeeping procedures to be a resource when needed
• Controls and analyses departmental costs on an ongoing basis; takes action to control negative deviation
• Analyses own budget, and takes corrective action and follow-up
• Assists in the development of the hotel’s annual business plan, by providing input regarding housekeeping issues

Minimum Requirements:

• Full knowledge and experience of at least 5 year in the same or similar position
• Well-groomed and excellent written and verbal English communication skills
• Flexible and able to work shifts