Metallurgist at Omnia (Pty) LTD

Qualifications

• Metallurgy / Chemical Engineering Diploma / Degree

Experience

• 10 years’ experience within a mining / chemical technology or related industries
• Key business development as a resource on an industry advantageous
• 5 years general management and project management experience

Duties

Monitor and assess sales and market data for a specific geographic region and produce reports that will assist

• Management in formulating strategy and identifying areas in the market where business can be developed. Involves working independently.

Needs Assessment 

• Investigate questions relating to existing programs, processes and procedures.
• Set clear objectives for each business call; develop and make presentations that are tailored to the known interests, needs, issues, and concerns of decision makers and influencers within the customer organization; gather and analyze relevant information; and gain agreement to a statement of customer requirements.

Solutions Analysis 

• Interpret data and identify possible answers. Involves navigating a wide variety of processes, procedures and precedents.
• Identify customer support in replication of services for business growth

Improvement / Innovation

• Identify shortcomings in existing processes, systems and procedures, and use established change management programs to address them.

Internal Communications

• Help others get the most out of internal communications systems by offering support and advice.

Project Management

• Support others by carrying out a range of project management activities.

Techno Commercial Market Development

• Compile information on the market in order to make strategic decisions.

Test Work and benefit quantification

• Conduct test work to evaluate the potential benefit new solutions or products.

Supplier Relationship Development / Prospecting 

• Develop and implement a relationship management plan for potential suppliers and technology partners to identify and build relationships with relevant decision makers and influencers within the customer organisation and to enable effective two-way flow of information and resolution of issues.

Sales Opportunities Creation 

• Develop a personal network within the business sector and represent the organization at business sector events.
  Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services.

Sell Customer and Value Propositions 

• Identify the products or services that best meet the customer's stated needs, use personal expertise to propose quantities and product configurations, explain the selection to the customer, and invite the customer to make a purchase at the standard price/terms and conditions of sale. 

Customer Relationship Management (CRM) Data 

• Enter customer information that has been gathered through research and/or through direct customer contact into the customer relationship management system, to ensure that the organization has quality data to enable effective customer retention and business development activities OR ensure that team members maintain up-to-date customer relationship management data, identifying and resolving issues.

Personal Capability Building 

• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfil personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.