Microsoft Systems Administrator I at Shoprite Group of Companies

Purpose of the Job    

• The candidate will monitor and field all incoming incidents and be the first line of resolution of incidents for the team and escalate to the appropriate engineer where needed. The candidate will be responsible for documenting any processes or tasks and share this with the greater team. Where required, prepare and maintain how-to guides and train Field Services and/or Service Desk to better assist with first line resolution of incidents. The candidate will be responsible for the monitoring, maintenance and operation of Microsoft based systems consisting of +- 1000 Microsoft Windows Servers that are key to daily business operations. The candidate will be part of a team of engineers and administrators, supporting assigned systems, applications, and associated technologies in the enterprise.

Job Advert Details
Job Category    

• IT

Job Objectives    

• Incident Management
• Process and task documentation
• Administer and maintain Microsoft Windows Servers.
• Administer and maintain multi forest and domain Microsoft Active Directory Domain and Certificate Services.
• Administer and support core Microsoft Windows roles and features such as: IIS, Failover Clustering, File and Storage Services, DHCP, DNS and NPS.
• Administer and maintain Office365, Exchange and Teams
• Scripting and automation
• Implement and assist with Disaster recovery management, procedures &
• documentation

Qualifications    

• Grade 12
• Industry Certification: MCSE (Microsoft Certified Systems Engineer): Infrastructure Engineer
• Industry Certification: MCSE (Microsoft Certified Systems Engineer): Private Cloud (Desirable)
• Industry Certification: Implementing Microsoft Azure Infrastructure Solutions (Desirable)

Experience    

• 2+ Years Extensive experience with Microsoft Windows Server
• 2+ Years Extensive experience with core
• 2+ Years Microsoft Windows roles and features
• 2+ Years Extensive experience with Microsoft Active Directory Domain and Certificate Services.
• 2+ Years Proven history of incident response, diagnostic activities, Root Cause Analysis (RCA), Corrective Action Plans, and advanced troubleshooting
• 2+ Years Experience with Microsoft Private and Public Cloud (Desirable)

Knowledge and Skills    
JOB RELATED KNOWLEDGE

• Understanding of Microsoft Windows Server fundamentals and concepts
• Understanding of Microsoft Exchange and Office365
• Understanding of Microsoft Active
• Directory and its components (DNS, DHCP, Group Policy etc) fundamentals and concepts
• Understanding of virtualisation technologies fundamentals and concepts
• Understanding of network and storage principles 
• Understanding of the concepts of "cloud" Years
• Understanding of other Microsoft technologies such as SharePoint, Teams, etc.
• IBM and HP hardware knowledge Years

JOB RELATED SKILLS

• Time Essential Desirable
• In-depth knowledge of Microsoft Windows Server architecture design and implementation
• In-depth knowledge in architecture design and implementation of other Microsoft products such as Active Directory Domain Services
• Scripting experience, specifically with PowerShell to automate existing and workloads and routine system admin tasks. 
• Strong knowledge of TCP/IP, DHCP, DNS protocols, firewall, load-balancing technologies and firewalls.
• Strong knowledge of working with load balancing technologies and large-scale server farms.
• Virtual environments knowledge including
• HyperV and VMWARE.