Latest Jobs at Shoprite Group of Companies

Job Objectives    

•  Receive bookings for suppliers' deliveries via telephone as well as electronically
•  Ensure suppliers are booked at the receiving department of the distribution centre and that enough time is allocated for offloading.
•  Make alternate booking arrangements if a supplier cannot hold their booking appointment

Qualifications    

• Matric
• Experience    
• Experience within a warehouse or distribution centre would be advantageous.

Knowledge and Skills    

•  Knowledge of retail environment and distribution centres
•  Attention to detail

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Job Objectives    
1. Obtain & check invoices/Expense claims for capturing on SAP Creditors system.
2. Present payment proposal for authorisation
3. Updating storage of filing documents at Metrofile .
4. Check vendors reconciliation statements.
5. Scan & upload invoices/documents into SAP.
6. Resolve internal and external queries
7. Payment confirmation to Service Providers
8. Prepare and complete new or changes vendor data request forms and check/obtain all valid information and documentation
Qualifications    
Essential:

• Grade 12 with Accounting

Advantageous:

• Certificate or Diploma in Accounting/Finance

Experience    
Advantageous:

• One years experience as a Debtors, Creditors,or Recon Clerk

Knowledge and Skills    
Advantageous:

•  Knowledge of documents involved in the creditors environment, e.g. statements, invoices, EFT’s remittances, etc.
•  Basic knowledge of reconciliations will be advantageous
•  Understanding of procedures and risks related to payment processes

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Purpose of the Job    
KEY PERFORMANCE AREAS:

1. Reconciliation and clearing of general ledger accounts (especially related to inventory) on SAP.
2. Identification and investigation of discrepancies on general ledger accounts and reporting thereon.
3. Calculation and processing of inventory related accounting entries in accordance with IFRS, e.g. adjustments for railage, forex, confidential discounts, advertising recoupment, etc. in inventory
4. Analysis of inventory related data, e.g. gross profit margins, moving average cost, line item profitability.
5. Assisting in the preparation of inventory and sales related reports.
6. Maintenance of finance related master data, e.g. creation of additional and amendments to existing general ledger accounts, vendors, profit centres and cost centres.
Job Advert Details
Job Category    

• Finance

Job Objectives    
1. Reconciliation and clearing of general ledger accounts (especially related to inventory) on SAP.
2. Identification and investigation of discrepancies on general ledger accounts and reporting thereon.
3. Calculation and processing of inventory related accounting entries in accordance with IFRS, e.g. adjustments for railage, forex, confidential discounts, advertising recoupment, etc. in inventory.
4. Analysis of inventory related data, e.g. gross profit margins, moving average cost, line item profitability.
5. Assisting in the preparation of inventory and sales related reports.
6. Maintenance of finance related master data, e.g. creation of additional and amendments to existing general ledger accounts, vendors, profit centres and cost centres.
Qualifications    

• B.Acc, B.Comm or BTech with Financial Accounting and Management Accounting as major subjects

Desirable:

• Postgraduate qualification with Financial Accounting and Management Accounting as major subjects and/or CIMA
• Completed accounting articles

Experience    

• At least 4 years work experience in an accounting environment

Desirable:

• Finance related work experience in a retail company
• Knowledge and Skills    
• Attention to detail
• Intermediate SAP knowledge and skills

Desirable:

• Basic BPC knowledge and skills

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Purpose of the Job    

• The main purpose of a Stock Replenisher is to manage the Supply Chain by optimizing inventory mix in the DC through effective management of key supplier accounts and product ranges.The Stock Replenisher also facilitates all product through the supply chain until on the shelf.

Job Advert Details
Job Category    

• Logistics

Job Objectives    
1. System coordination of supplier accounts optimize most profitable ordering patterns/frequency
2. Item parameter setting and data analysis to enable optimal forecasting results
3. Product lifecycle management
4. Place supplier purchase orders to ensure achieval of inventory and service
5. Maintain service level deliverables
6. Promotional planning and replenishement
7. Forecasting exception management
8. Project Management
9. Data analysis and reporting
Qualifications    

•  Degree in Supply Chain or relevant (Desirable)

Experience    

•  2 years experience in the supply chain.

Knowledge and Skills    

•  Product knowledge will be advantageous.
•  Computer Literacy - MS Office, especially Excel - Pivot Tables
•  SAP Knowledge is Essential

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Purpose of the Job    

• The main responsibility of the Planning Manager is to produce cost effective and operational efficient transportation (route scheduling) and Distribution Centre operational plans which will provide clients with the right product, in the right condition at the right time while understanding and balancing the various limitations of the supply chain.

Job Advert Details
Job Category    

• Logistics

Job Objectives    

•  Transport route scheduling and optimisation
•  System management (relevant within the operational and transport environment)
•  Daily plan extractions
•  Process Improvement and supply chain coordination between Transrite and DCs operations
•  Analyse planning and operational efficiencies
•  Manage Planning related aspects pertaining to store openings and closures
•  Resolving of branch related queries within the planning (and related departments) scope
•  Client service and communication

Qualifications    

• Relevant degree in Logistics / Engineering / Statistics

Experience    

• Minimum of 2 years route scheduling experience in an FMCG environment or related experience

Knowledge and Skills    

•  Knowledge DC operations
•  Google Suite / Microsoft packages
•  Ortec Routing and Distribution (or related route optimization software)
•  SAP Retail (or similar ERP System)
•  Infor WMS 2000 Warehouse Management System (or similar WMS) and TMS (Transport management Systems) experience will be advantageous.

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Purpose of the Job    

• To perform functional and non-functional testing for the implementation of:
• Successful business solutions (new and changed applications / functionality), Defect fixes,
• System enhancements,
• End-to-end, systems integration and regression testing,
• Regression testing (this will be for changes to systems or business products) and fixes for incidents,
• Non-functional testing such as performance-related and security-related testing.

This role identifies and defines the required test scenarios and/or test cases, coordinates the execution of testing inclusive of functional hand-over points, monitors detailed testing progress and results in each test cycle and evaluates the overall quality. The test analyst verifies and validates that the intended solution meets stated requirements, expected outcomes and specifications that guided its design and development, and that they work as expected. Testing includes integration to non-SAP, external systems.
Job Advert Details
Job Category    

• IT

Job Objectives    

• Test Planning.
• Test scenario and/or test case preparation, construction and review.
• Test prerequisites compilation (dependencies, access, environment, data).
• Test execution, recording and defect logging.
• Maintain testing that conforms to the TCoE quality standards framework with a high level of accuracy.
• Test status updates and reporting.
• Test closure activities.

Qualifications    

• Formal Education Grade 12
• Diploma or Degree qualified (IT or related technical)
• Formal software testing training (e.g. ISTQB, ISEB)
• Specific: SAP Materials Management (MM) Certification or working experience

Experience    

• Manual testing experience
• SQL experience
• Test Tools experience (ALM QC, Jira, etc).
• Testing in a Retail sector
• SAP Integration with external systems such as BambooRose, B2B, MQ
• SAP Materials Management (MM)experience
• JDA Forecasting, ASR, AWR experience.

SAP Purchasing / Materials Management (Decent understanding of SAP purchasing modules is required with experience in the testing of SAP Local and Import Procurement. Experience in Stores and Distribution Centre procurement processes.)
SAP Retail & Purchasing cross-functional experience
SAPIRT330 Planning Purchasing and Merchandise Distribution OR SAPIRT Function Overview in SAP for Retail
SAP Master Data Management
SAP Stores, Distribution Centre and Retail cross-functional experience

SAP Warehouse Management and Logistics
Understanding of WM processes in SAP.
Configuration of SAP WM or EWM module.
Integration of different modules with MM (i.e. MM/SD)
Any other modules would be advantageous
Prior SAP (integrated) implementation experience.

SAP Stores Knowledge
Decent understanding of SAP Store modules is required
with experience in the testing of SAP POS.
Experience in Front-end Fiori application.

SAP HANA knowledge
Experience working on HANA would be advantageous
Understand how to find tables, view data in those tables
Understand how to find views, validate the output of a view, troubleshoot data in the view.

Testing in an Agile environment
SAP GTS experience
Automated testing tool experience

• Experience of testing using test management tools such as ALM/QC
• Experience in HPE Unified Functional Testing (UFT), Neoload & Load Runner.
• Experience of testing using an automated test tool such as QC and QTP/Selenium/UFT or any other.
• Thorough knowledge of structured test methods and processes.
• Proven experience of testing complex user interfaces.
• Excellent understanding of testing concepts and the role of QA within Agile development methodology / Scrum management techniques.
• Specification of functional / non-functional test data requirements.
• Solution Manager experience - SOLMAN CHARM.

Knowledge and Skills    

• Proven experience in test requirement extraction, test preparation, execution and reporting.
• Proven experience of static testing, functional testing, system testing, end-to-end scenario testing, integration testing, regression
• testing and non-functional testing.
• Ability to apply different test design and execution techniques.
• Preparation of Data templates for various test objects.
• Integration testing with other SAP modules and external systems.
• Go-live preparation and post Go-live support.
• Root Cause Analysis of Production failure test-comebacks.

Work Requests (WRs)

• Preparing test scenarios and data for testing of WRs.
• Testing WRs and preparing test results.
• Integration with internal and external services and systems, such as:
• B2B
• ASR
• AWR
• GTS
• Trade Terms
• TradeCloud
• BambooRose
• POS Retalix
• POS DM (CAR)
• POS Integration Management (PIMS)
• Sales Central (Datarite)
• INFOR
• WMS
• SAP COR3 Retail Business Warehouse (BWRetail)
• Enterprise ETL and Data Quality Management (SAP Data
• Services)
• JDA Demand Forecasting

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Purpose of the Job    

• To assist the Team Lead in the IT System DevOPS Team with the support and design of new systems, integration requirements, and maintenance of existing systems. The candidate will be responsible for the creation and/or signoff of technical designs, software versioning control and the SDLC process for the team using best practices. The candidate will have a senior role in a team of Developers and will guide technical decisions, provide support to all implemented systems, integrations, server applications deployed in the enterprise.

Job Advert Details
Job Category    

• IT

Job Objectives    

• To implement and maintain SDLC for IT System DevOPS.
• To administer Bitbucket access for versioning control
• Perform peer reviews for signoff of all technical designs
• Perform peer reviews for deployment of all code
• Assist team leads and architects with solution design
• Maintain and manage PROD and DEV applications and systems
• To assist and guide the team members in technical designs
• Be involved with the entire lifecycle of a solution from design through coding, testing, deployment, and training.

Qualifications    

• Grade 12
• Industry Certification: IT Programming Diploma or Certificate
• Industry Certification: AWS/Azure Cloud Diploma or Certificate

Experience    

• Extensive Experience with various Programming Languages, perl, python, php, NodeJS, Java
• Experience with API definitions, integration design
• Experience with Microsoft and Linux System Administration for security, permissions and application patching
• Experience with LAMP stack, Apache, SQL, Grafana, NodeRed
• Experience with AWS Cloud technology stack
• Experience with bitbucket, jira, git, user documentation and training

Knowledge and Skills    
JOB RELATED KNOWLEDGE

• Understanding of Programming and SDLC fundamentals and concepts
• Understanding of System user and group permission administration
• Knowledge of network components fundamentals and concepts
• Knowledge of Enterprise Monitoring fundamentals and concepts
• Understanding of common application installation/patching on Linux systems
• Understanding of Cloud PaaS, Docker, micro services.
• Knowledge of Layer7 security.
• Understanding of SQL.

JOB RELATED SKILLS

• Proficiency in scripting and programming languages.
• Proficiency in Database design and SQL
• Willingness to apply experience and impart and guide a young team
• Strong skills in technical design of solutions Years
• Knowledge of standard security guidelines. Years
• Experience with standardization guidelines for SDLC.
• Strong knowledge of API and integration design

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Purpose of the Job    

• Support the IT Data Centre Manager in implementing the Department’s IT Continuity Management Framework.

The purpose of this role will primarily focus on:

• Continuity risk identification assessment
• Continuity management advisory (including concerning risk mitigation, the development of continuity controls, continuity compliance)
• Continuity management reporting
• User education concerning IT continuity

Job Advert Details
Job Category    

• IT

Job Objectives    
1. Following the IT Continuity Management Framework:

•  Show opportunities for improvement. This includes opportunities found during the various continuity activities
•  Aid with the exact, prompt, and adequate communication and dissemination of thereof to stakeholders and users
•  Drive awareness of applicable policies, standards, and procedures, technology standards, etc to drive down noncompliance and increase

adherence and ownership by stakeholders

2. Assist IT Continuity Analyst compile required documentation (including relevant policies, standards, rules, procedures, manuals, etc)

• following the requirements of the IT Continuity Management Framework

3. Find, assess, and record data which relates to continuity management risk sources and events. This includes identifying and quantifying
risk in line with:

•  Frequency and size of loss or gain
•  Applicable risk factors
•  Existing controls
•  Risk tolerance
•  Risk appetite
•  Available risk response options

4. Find:

•  Instances where risk acceptances may be appropriate
•  Instances where the IT Continuity Management Framework is not adhered to and require corrective action
•  Ways to improve and configure the IT Continuity Management Framework in line with industry good practices and named regulatory requirements

5. Regularly Review or Evaluate:

•  The results of objective thirdparty assessments, internal audit and quality assurance reviews and use their findings to improve the IT Continuity Management Framework
•  The IT continuity Management Framework for adequacy, effectiveness, and efficiency in line with industry good practices and identified regulatory requirements

6. Action:

•  Compliance with the IT Continuity Management Framework
•  Implementation of undertaken controls / risk mitigations / remedial actions

7. Provide:

•  Input to the IT KPI Dashboard
•  Advice concerning the implementation of continuity controls, risk mitigations and other continuityrelated matters

 Engage with stakeholders and communicate the risk management requirements and goals to them

•  Promote an IT riskaware culture with stakeholders
•  Perform other tasks assigned by the IT Data Centre and Continuity Manager
•  Ensure that continuity risks are appropriately recorded
•  Report on the state of IT continuity management

Qualifications    
Essential:

•  Grade 12.
•  At least 1 IT Continuity certification such as CBCP, CBRITP, C/DRE, and/or CDPS certification, or similar certification.
•  ITIL 4 and/or COBIT 5.

Experience    

•  5 years experience in IT risk management or IT audit.
•  Project Management skills (Desirable).

Knowledge and Skills    

•  Experience working with technical trends to assess the future direction of technology.
•  An up to date and indepth understanding of applicable industry IT governance, risk, and control frameworks / best practices.

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Purpose of the Job    

• To assist the Team Lead in the IT System DevOPS Team with the support and design of new systems, integration requirements, and maintenance of existing systems. The candidate will be responsible for the creation and/or signoff of technical designs, software versioning control, and the SDLC process for the team using best practices. The candidate will have a senior role in a team of Developers and will guide technical decisions, provide support to all implemented systems, integrations, server applications deployed in the enterprise.

Job Advert Details
Job Category    

• IT

Job Objectives    
1.To implement and maintain SDLC for IT System DevOps:

• Manage and prioritize new workload of the team by using a SDLC process to ensure continuity and transparency.
• Assist in the design, development, implementation, testing and/or modification of code.
• Ensure proper Database design and table layout for simplicity, yet ensuring optimized performance and stability.
• Ensure proper logging and escalation for potential failure points on all new developments deployed.
• Create technical specifications and/or support documentation for system support and reference.
• Interact and collaborate with other internal IT technical teams and/or external vendors in resolution or restoration of services as necessary.

2. Maintain and manage PROD and DEV systems:

• Manage and resolve Incidents and Service Requests using the Service
• Management and Change Management processes.
• Perform general system administration duties to ensure security and integrity of data, API’s, and system access.
• Regularly perform housekeeping duties to clear stale, unused, expired, and objects no longer needed.
• Create, manage and troubleshoot all deployed systems regularly, including Web, App, and DB servers.
• Perform general server administration duties to ensure patched systems and a stable software stack.

3. Perform peer reviews and deployment of all code

• Assist and lead troubleshooting of programming and integration challenges/problems.
• Maintain GIT repositories for DEV and PROD servers
• Ensure all code is functional, concise, and optimized
• Ensure code has been designed for failure with accessible logging and user guides/documentation in place
• Ensure all technical designs and documentation are kept in a logical library
• Ensure that the scope of new deployments is delivered in full as per design specification.
• Solid experience with Git, Apache, AWS and Azure Cloud Services and Linux
• Solid coding experience in Bash, Perl, PHP, Python, Nodejs
• Experience with Java, NodeRed, Yaml, XML is a plus.

4. Perform peer reviews and signoff of all technical designs

• Maintain and improve SDLC processes to ensure quality code being delivered timeously and bug free.
• Strong technical design skills to guide the team on all submissions and have the final signoff prior to coding.
• Strong documentation skills to review all submissions and have the final signoff prior to deployment.
• Experience with the API technologies to ensure best practices are followed and implemented by the team.
• Work with IT architects on new solution and integration designs.

5. Be involved with the entire lifecycle of a solution from design through implementation, deployment, and training.

• Solid knowledge and technical proficiency coding solutions.
• Be willing to take on the role of a senior programmer to guide juniors and ensure growth in the technical capability of the team and its output.
• Ability to take lead and responsibility for all technical designs and archiving thereof.
• Be the final gatekeeper for all deployments to PROD.
• Ensure that the software deployment lifecycle management is maintained to the best industry standards.
• Be prepared to engage with end-users and provide training on deployed solutions.

Qualifications    

• Grade 12
• Industry Certification: IT Programming Diploma or Certificate
• Industry Certification: AWS/Azure Cloud Diploma or Certificate desirable

Experience    

• 4-7 years Extensive experience with various Programming Languages, perl, python, PHP, NodeJS, Java
• 2-4 years Experience with API definitions, integration design
• 4-7 years Experience with Microsoft and Linux System Administration for security, permissions and application patching
• 2-4 years Experience with AWS Cloud technology stack
• Knowledge and Skills    
• 5-7 years understanding of Programming and SDLC fundamentals and concepts
• 3-5 years Understanding of System user and group permission administration
• 3-5 years Understanding of common application installation/patching on Linux systems
• 3-5 Understanding of Cloud PaaS, Docker, micro services.
• 3-5 years Understanding of SQL
• 5-8 years Proficiency in scripting and programming languages.
• 5-8 years Proficiency in Database design and SQL
• 1-3 years Willingness to apply experience and impart and guide a young team
• 3-5 years Strong skills in technical design of solutions
• 3-5 years Experience with standardization guidelines for SDLC
• 3-5 years Strong knowledge of API and integration design

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Purpose of the Job    

• To assist the Team Lead in the Endpoint Management Team with support of store and user-based endpoint infrastructure. The candidate will be responsible for the creation and maintenance of images using Microsoft Deployment Toolkit (MDT) as well as the maintenance of objects for store related infrastructure components such as Active Directory and DNS and take full responsibility of the MDM / EMM / UEM platforms to manage endpoint devices (laptops, mobile phones, smart devices etc) in an enterprise environment. The candidate will be part of a team of engineers and administrators, supporting assigned systems, applications, and associated technologies in the enterprise.

Job Advert Details
Job Category    

• IT

Job Objectives    
To implement and maintain Microsoft Windows Operating Systems
- Resolve Incidents and fulfil Service Requests using a service management ticket queue and Change Management processes
- Assist in the design, development, implementation, testing and/or modification of computing systems, Operating Systems and associated
software

To administer a Microsoft Active Directory Domain and core Microsoft Windows roles and features such as: Group Policy and DNS
- Perform general system administration duties in a Windows Active Directory environment such as user, group and computer account administration
- Create, manage and troubleshoot Active Directory Group Policies to configure all systems and images

To configure and manage operating system deployments (OSD)
- Manage multiple images/task sequences for deploying PCs to the organization
- Work closely with Server and Network Administrators to achieve optimal configuration of all applications
- Ability to design, implement, test and deploy desktop solutions in one or more of the following domains: Application Packaging; Microsoft Deployment Toolkit, Windows Deployment Service

To assist in design and operate a Modern Workplace Infrastructure for devices for Company (MDM/UEM)
- Experience with another MDM / UEM / EMM platform is a plus
- Experience with enterprise desktop deployments and management, including application package development and enterprise system refreshes

Be involved with the entire lifecycle of a solution from design through implementation, deployment, and training
- Troubleshoot all aspects of the MDM/UEM solution effectively and understand the product flow encompassing software distribution, patch management, operating system deployment and logging in detail
- Create and manage profiles, manage apps and create compliance rules using an MDM platform (VMware Workspace ONE/ Intune)
Qualifications    
Essential:

• Grade 12
• Industry Certification: MCSE (Microsoft Certified Systems Engineer): Infrastructure Engineer
• Industry Certification: MCSE (Microsoft Certified Systems Engineer): Desktop Infrastructure
• Industry Certification: Administering and Deploying System Centre Configuration Manager & MDT

Desirable:

• Industry Certification: Secure, Control and Manage mobile devices using Mobile Device Management / Unified Endpoint Management platforms

Experience    
Essential:

• Extensive Experience with Microsoft Windows Operating Systems (5-10 years)
• Experience with Microsoft Active Directory Domain Services (3-5 years)
• Experience with Microsoft System Center Configuration Manager (3-5 years)
• Experience with Operating System Deployments (OSD) (3-5 yers)
• Proven history of incident response, diagnostic activities, Root Cause Analysis (RCA), Corrective Action Plans, and advanced troubleshooting (3-5 years)
• Experience in documenting environment and processes (3-5 years)

Must have experience in

• VMWare Workspace One UEM (AirWatch) and/or Microsoft Intune (3-5 years)

Knowledge and Skills    
Essential:

• Understanding of Microsoft Windows Operating System fundamentals and concepts
• Understanding of Active Directory users and groups administration
• Understanding of Microsoft Active Directory and it components (DNS, DHCP, Group Policy etc) fundamentals and concepts
• Understanding of Active Directory Group Policies
• Understanding of common application installation types (EXE, MSI, etc.)
• Proficiency in modern desktop Operating Systems and Microsoft Suite
• Scripting experience (VBS/PowerShell/BAT), to support tasks such as WMI queries and batch changes
• Strong knowledge of TCP/IP, DHCP, DNS protocols
• Experience with standardization guidelines through imaging and configuration management
• Strong knowledge of UEM/ MDM/ EMM Solutions like VMWare Workspace One (Air watch) and Microsoft Intune

Desirable:

• Understanding of the Information Technology Infrastructure Library (ITIL) principles
• Knowledge of XaaS (Anything as a Service). Understanding products, tools and technologies that vendors now deliver to users as a service over a network
• Knowledge of standard security guidelines

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Purpose of the Job    

• To assist the Team Lead in the IT Tools Team with support, engineering and administration of all current and future application and infrastructure monitoring tool sets used by the Shoprite Group. The candidate will be responsible for Administration and Support of Enterprise Systems Management Tools, Incident Management and Vendor Management.

Job Advert Details
Job Category    
IT
Job Objectives    
1. Administration and Support of Enterprise Systems Management Tools
- Perform change assessments, attend change control boards, provide or perform required change documentation and procedures.
- Plan installation, upgrades, configuration, development and testing of Enterprise Systems Management Tools.
- Assist in the creation\updating of Enterprise Systems Management Tools documentation.

2. Incident Management
- Logged Incidents must be attended to and resolved within agreed Service Level Agreement (SLA).
- Take ownership of problems and manage problem to resolution.
- Log Incidents to various vendors and 3rd parties.

3. Vendor Management
- Liaise and Manage 3rd party vendors to perform installations, upgrades or to resolve logged incidents.
- Ensure the vendor provides the relative feedback to queries or requests as per the agreed SLA.
- Manage available Vendor hours as per support contract.
Qualifications    
Essential:

• Grade 12

Desirable:

• 3-5 years Industry certification: CCNA, Linux Server Administration, Windows Server Administration

Experience    
Essential:

• 3-5 years Experience supporting large user enterprise environments
• 3-5 years Systems Administration

Desirable:

• 3-5 years Understanding of the Information Technology Infrastructure Library (ITIL) principles
• 3-5 years Extensive Experience providing Spectrum administration and customization
• 3-5 years Proven history of incident response, diagnostic activities, Root Cause Analysis (RCA), Corrective Action Plans, and advanced troubleshooting

Knowledge and Skills    
Essential:

• 5-10 years Ability to ascertain information about current organizational processes and how to go about organizing and improving IT Service Management practices based on the feedback

Desirable:

• 3-5 years Excellent CA Tool product knowledge
• 3-5 years Good Understanding a working knowledge of Systems Administration (Windows & Linux servers)
• 3-5 years Scripting experience: PowerShell, Bash, Perl within and outside of the Enterprise Management Systems

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Purpose of the Job    

• The candidate will monitor and field all incoming incidents and be the first line of resolution of incidents for the team and escalate to the appropriate engineer where needed. The candidate will be responsible for documenting any processes or tasks and share this with the greater team. Where required, prepare and maintain how-to guides and train Field Services and/or Service Desk to better assist with first line resolution of incidents. The candidate will be responsible for the monitoring, maintenance and operation of Microsoft based systems consisting of +- 1000 Microsoft Windows Servers that are key to daily business operations. The candidate will be part of a team of engineers and administrators, supporting assigned systems, applications, and associated technologies in the enterprise.

Job Advert Details
Job Category    

• IT

Job Objectives    

• Incident Management
• Process and task documentation
• Administer and maintain Microsoft Windows Servers.
• Administer and maintain multi forest and domain Microsoft Active Directory Domain and Certificate Services.
• Administer and support core Microsoft Windows roles and features such as: IIS, Failover Clustering, File and Storage Services, DHCP, DNS and NPS.
• Administer and maintain Office365, Exchange and Teams
• Scripting and automation
• Implement and assist with Disaster recovery management, procedures &
• documentation

Qualifications    

• Grade 12
• Industry Certification: MCSE (Microsoft Certified Systems Engineer): Infrastructure Engineer
• Industry Certification: MCSE (Microsoft Certified Systems Engineer): Private Cloud (Desirable)
• Industry Certification: Implementing Microsoft Azure Infrastructure Solutions (Desirable)

Experience    

• 2+ Years Extensive experience with Microsoft Windows Server
• 2+ Years Extensive experience with core
• 2+ Years Microsoft Windows roles and features
• 2+ Years Extensive experience with Microsoft Active Directory Domain and Certificate Services.
• 2+ Years Proven history of incident response, diagnostic activities, Root Cause Analysis (RCA), Corrective Action Plans, and advanced troubleshooting
• 2+ Years Experience with Microsoft Private and Public Cloud (Desirable)

Knowledge and Skills    
JOB RELATED KNOWLEDGE

• Understanding of Microsoft Windows Server fundamentals and concepts
• Understanding of Microsoft Exchange and Office365
• Understanding of Microsoft Active
• Directory and its components (DNS, DHCP, Group Policy etc) fundamentals and concepts
• Understanding of virtualisation technologies fundamentals and concepts
• Understanding of network and storage principles 
• Understanding of the concepts of "cloud" Years
• Understanding of other Microsoft technologies such as SharePoint, Teams, etc.
• IBM and HP hardware knowledge Years

JOB RELATED SKILLS

• Time Essential Desirable
• In-depth knowledge of Microsoft Windows Server architecture design and implementation
• In-depth knowledge in architecture design and implementation of other Microsoft products such as Active Directory Domain Services
• Scripting experience, specifically with PowerShell to automate existing and workloads and routine system admin tasks. 
• Strong knowledge of TCP/IP, DHCP, DNS protocols, firewall, load-balancing technologies and firewalls.
• Strong knowledge of working with load balancing technologies and large-scale server farms.
• Virtual environments knowledge including
• HyperV and VMWARE.

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Purpose of the Job    

• This position involves researching, evaluating and daily operational administration of database management systems. The DBMSs to support would involve a combination of MySQL, Postgres, DB2, MongoDB amongst other similar systems. The
• deployment of these systems is both on premise in our datacentre as well in AWS and AZURE cloud platforms. In addition to executing daily operational support of these databases, engaging with developers to gain an understanding of their requirements and propose solutions will also be an important component. Candidate does not have to know all these systems, but must be experienced in some of these.

Job Advert Details
Job Category    

• IT

Job Objectives    
1. To research, evaluate and recommend DBMS products

• Evaluate and compare strengths and weaknesses of DBMS products
• Produce documentation to be used in solution architecture decision making
• Rank ease of setup and management effort required for each product
• Rank monitoring and alerting capabilities for each product

2. To assist Development Teams in designing and optimising systems:

• Review database designs and make recommendations to address shortcomings.
• Perform proactive monitoring and feedback to developers, highlighting queries that can be improved.

3. To carry out basic database administrative tasks:

• Check OS and Database logs.
• Do backups and restores as requested.
• Do regular disaster recovery trials.
• Profile server resource usage, optimise and tweak as necessary
• Resolve incidents.
• Automate maintenance tasks through appropriate scripting language.
• Monitor capacity to prevent unplanned outages.
• Grant permission to servers and databases in conjunction with standards as per SECURITY team.
• Design HIGH AVAILABILITY architecture.

4. To ensure information security and regulatory compliance:

• Ensuring system security meets regulatory compliance.
• Manage server security remediation activities which will include conducting vulnerability scans, patching and implementing DBMS specific features.
• Will work very closely with SECURITY and APPLICATION teams.

Qualifications    

• Grade 12
• IT-related qualification
• Industry Certification Desirable

Experience    

• 5+ years managing MySQL databases
• Experience in administering one or more DBMS such as MySQL, PostgreSQL, DB2 and MongoDB. (Expert level in one of these is essential.)
• AWS and AZURE cloud platforms experience

Knowledge and Skills    

• 4+ Years General understanding of database management concepts.
• 4+ Years Proficiency with installing, configuring, administering, using and benchmarking DBMS solutions.
• 3+ Years Basic familiarity with Linux operating system
• 2+ Years Some experience engineering and/or administering NoSQL infrastructure
• 2+ Years Proficiency with one or more Apache Software Foundation Big Data & Database projects such as Cassandra, Hadoop, Hbase, MongoDB
• 4+ Years Knowledgeable in designing, developing & amp; documenting use cases.
• 2+ Years Proficiency with some of the common developer tool sets such as Java, XML,JSON, REST, Shell, Perl and etc.

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Purpose of the Job    

• To work with the Integration Team in Functional & Non-Functional requirements, System Design, Development, and configuration of integration services and components. As well as assisting in performing DevOps functions within BroadCom Layer7, IBM MQ, IBM Integration Broker, IBM WAS, and team utilities applications.

Job Advert Details
Job Category    

• IT

Job Objectives    
1. Perform day-to-day troubleshooting & support of integration systems.

• To act as 1st line support for Web Service & Data Flows Integration
• To troubleshoot errors and investigate queries in the integration systems
• To manage & action assigned incidents and requests
• Capture & Review SOA governance information in a EA Repository
• Configure BroadCom Layer7

2. Development of integration requirements to support business and internal projects

• Develop SQL queries, triggers & stored procedures
• Develop scripts on various operating systems
• Develop Java/javascript applications and libraries to be used by integrating clients.
• Design unit tests, testing, and use of testing tools(JMeter, SOAPUI etc)
• Develop BroadCom Layer7 service policies and configurations
• Develop Message Flows e.g. for IBM Integration Bus
• Develop cloud solutions & applications i.e. AWS, AZURE, Google

3. Troubleshooting and Identifying root causes

• Work with network teams (internal and external) to troubleshoot and resolve firewall and connectivity issues.
• Work with the different system administration teams to resolve issues e.g. permissions, disk space, AD users, and AD user groups.
• Assist internal business units and third parties with Integration problem resolutions.
• Investigate queries related to data movement (on Linux, Unix and Windows operating systems)
• Investigate queries related to service access
• Troubleshoot services exposed through BroadCom Layer7
• Escalate problems with Commercial Systems to the System Support for that System
• Investigate problems by writing SQL queries
• Investigates cloud infrastructure and application-related issues

4. Configure integration data flows

• To configure data flows in the Integration Web Interface
• To set up user accounts and permissions for the Integration Web Interface

5. Collaborate with the Integration Support team to smoothly transition new flows and configurations into relevant environments for deployments

• To successfully configure and/or generate changes for the DEV, QA,PRE_PROD & PROD environments

6. Improvement of systems and processes

• Develop processes to improve productivity
• Solve recurring problems by improving solutions & automation

7. Transition basic day-to-day administration and support tasks

• To manage & action assigned Remedy incidents and requests
• Support clients and 3 rd party integrations

Qualifications    

• Matric / Grade 12
• IT-related tertiary qualification

Experience    

• Min 1 Year SQL competency writing queries and developing stored procedures
• Min 1 Year SOA (SOAP, REST, JSON, XML, ODATA, OAUTH, WADL, WSDL
• Min 1 Year Java EE
• Min 1 Year Web Development - javascript
• Min 1 Year Performed support function
• Min 1 Year Software Design Patterns
• Min 1 Year Software development (Java, C#/.NET, SDLC, etc.)

Knowledge and Skills    

• Software Development
• Service-Oriented Architecture
• Production Systems Support(DevOps)
• Enterprise Integration
• System administration (Microsoft/Linux)
• Cloud Operations
• Database administration (MSSQL, MySql)

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Purpose of the Job    

• To lead the Cloud Solutions Infrastructure team (Engineering Branch). Communicating and managing goals, deadlines and priorities.
• Manage critical incidents and drive the collaboration necessary for problem resolution, root cause analysis and improvements.
• Optimize team performance via conflict resolution, assessments, training, motivation, tools and innovation. Assists the Team Manager with planning, roadmaps, budget and procurement.

Job Advert Details
Job Category    

• IT

Job Objectives    
1. Managing team workload and issues:

• Drive problem resolution and root cause analysis of incidents. To be available at all times, within reason, for escalations and to escalate issues in turn where necessary.
• Ensure that tickets raised in the ticketing system are assigned to team members and attended within SLA.
• Log changes in the change control system, obtain approval and drive deployment.
• Assign, track and ensure delivery within a reasonable time frame for Project work within the team.
• Prioritise the various work items assigned to the team according to management needs and criticality.
• Ensure that deadlines are met or reasonable notice is given, when missing a deadline is unavoidable.
• Conduct Team Meetings to track workload, communicate management needs and share information.

2. Planning:

• Assist the Team Manager with creating and tracking roadmaps for the team
• Plan ahead and budget for data centre and team expenses.
• Assist the Team Manager in the procurement of hardware, software, training and other expenses in the team.
• Track and manage premier cases

3. Reporting:

• Keep the Team Manager informed of issues and critical incidents.
• Announce the start, completion and success or failure status of changes to the appropriate audience.
• Keep project managers informed of the progress of any project work the team is conducting.
• Attend Team Manager's weekly meeting.
• Log and update important work and information in the Team Managers weekly report.

4. Managing team performance and development:

• Identify and book the training and certification the team requires to perform their duties
• Conduct appraisals with team members twice a year to assess performance, highlight improvement areas and develop improvement plans where necessary.
• Motivate team members and resolve conflict

Qualifications    

• Grade 12 (Matric) with relevant IT certification
• Industry Certification: Microsoft Certified: Azure Administrator Associate
• Industry Certification: AWS Certified Solutions Architect – Associate

Experience    

• 5+ years operations experience in a high- availability environment
• 2+ years experience leading a production infrastructure engineering team
• 2+ years Technical project experience in an IT Infrastructure environment
• 5+ years Extensive experience with Cloud Technologies
• 5+ years Extensive experience with Microsoft Active Directory Domain
• 5+ years Proven history of incident response, diagnostic activities, Root Cause Analysis (RCA), Corrective Action
• Plans, and advanced troubleshooting
• 5+ years Experience with Microsoft and AWS Public Clouds
• 3+ years Experience in documenting environment and processes

Knowledge and Skills    

• In-depth knowledge of Microsoft Windows Server, Active Directory, and related services architecture design and implementation
• Strong knowledge of TCP/IP, DHCP, DNS protocols, firewall, load-balancing technologies, and firewalls.
• Strong knowledge of different cloud technologies and offerings
• Sounds knowledge of DevOps and DevOps technologies

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Purpose of the Job    

• To assist the Team Lead in the IT Tools Team with support, engineering and administration of DevSecOps tools used by IT. The candidate will be responsible for providing engineering and administration on DevSecOps tools as well as on other Software Development Lifecycle tools. The candidate will be part of a team of engineers and administrators, supporting assigned systems, applications, and associated technologies in the enterprise.

Job Advert Details
Job Category    

• IT

Job Objectives    
1. To assist with the administration and support of DevSecOps tools:

• Responsible for supporting DevSecOps tools such as Jenkins and Bitbucket for any upgrades, user management, implementations, improvements, fixes, and operations, under task-based, SDLC, and Agile methods.
• Have extensive experience working on the Jenkins platform to create, manage and maintain DevSecOps pipelines
• Implementing various development, testing, automation tools, and IT infrastructure that supports the DevSecOps processes and best practices.
• Assist with the automation of provisioning infrastructure by using scripting languages, such as Terraform, CloudFormation to automate the provisioning of infrastructure on Cloud platforms such as AWS and Azure.
• Assist with the selection and deployment of appropriate CI/CD tools and plugins
• Defining and setting development, test, release, update, and support processes for DevSecOps operation
• Have the technical skill to review, verify, and validate the software code
• developed in various projects
• Monitoring the DevSecOps processes during the entire DevOps lifecycle for its adherence and updating or creating new processes for improvement and minimizing human errors
• Encouraging and building automated processes wherever possible using the Enterprise Standard tools such as Jenkins and Bitbucket
• Assistance with incidence management and root cause analysis on DevOps implementations.

2. Implement, maintain and support DevSecOps best practices, development standards, and Software Development Lifecycle tools (SDLC).

• Adopt, customise and implement industry-standard DevSecOps policies and DevSecOps processes.
• Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management on the various DevOps processes within Shoprite
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
• Resolve DevSecOps incidents and fulfill Service Requests using a service management ticket queue and Change Management processes
• Assist in the design, development, implementation, testing and/or modification of computing systems, and associated SDLC tools
• Follow and implement DevSecOps security policies and security principles.
• Create technical specifications and/or support documentation for tools support activity and related products or services.
• Interact and collaborate with other internal IT technical teams or external vendors in resolution or restoration of DevSecOps service as necessary.

3.To assist with the administration and support of Atlassian Jira:

• Gather input from stakeholders on current, intended, and potential use of Jira and related tools
• Assess current usage across functional teams and identify areas to streamline or enhance
• Develop workflows, customisation, and integration with plug-ins and other tools to streamline day-to-day use
• Document systems, processes, and decisions within Jira and related tools
• Configure projects, boards, tasks/issues, and permissions for current and future use.

Qualifications    

• Grade 12
• Bachelor’s Degree in Computer Science or Diploma in Software Engineering or equivalent

Desirable:

• Industry Certification: Jenkins Certification
• Industry Certification: Any AWS or Azure Certification

Experience    

• 5 - 10 years Experience in IT, IT operations, and/or software development environment
• 3 - 5 years Extensive Experience using one or more of these DevOps platforms, such as Azure DevOps, AWS CodePipelines, Gitlab, Jenkins and/or Bitbucket for DevSecOps pipeline orchestrations
• 3 - 5 years Experience managing development activities and proficiency in applying the SDLC and DevOps principles
• 3 - 5 years Experience with Atlassian Stack (Jira, Bitbucket)
• 3 - 5 years Experience with other DevSecOps tools and plugins(Such as SonarQube, Apache Maven, ANT, Azure DevOps)
• 3 - 5 years Experience using Terraform for infrastructure provisioning.
• 3 - 5 years Experience in a cloud-based environment (AWS and Azure)
• 3 - 5 years Demonstrated expertise in a variety of application development methodologies and practices from Agile, Waterfall

Knowledge and Skills    

• Good Understanding and Working knowledge of a collection SDLC tools
• Understanding of SDLC methodologies; Agile; Waterfall; DevOps
• Proficiency in configuring the Jenkins platform, implementing pipelines, and integration with other DevSecOps tools and Cloud providers
• Experience using Terraform for infrastructure provisioning

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Purpose of the Job    

• To ensure that efficient and costeffective business solutions and processes are in place to address business needs/requirements. Key deliverables will be meet by working closing with Systems Analysts and the Project Manager.

Job Advert Details
Job Category    
IT
Job Objectives    
(1) Information Seeking and Analysis 10%

• Analyse and understand the current business environment and strategies
• Understand the current trends and developments in the industry

Requirement elicitation:

• Work with user departments in the identification and documentation of user requirements.
• Assess and document the business implication of user requirements to the business process involved
• Propose and document process improvements where appropriate
• Define business rules and guide the implementation of these rules in the development of the various application systems

(2) Leadership, Facilitation, and Influencing 30%

• Gaining knowledge within specific area and sharing of that knowledge across the team. This includes interviews, presentations and workshop facilitations with both business & IT:
• oWorks closely with Systems Analysts, Project Manager to design and implement solutions
• oProvide input on alternatives presented by the technical designers and answer detailed questions regarding the business design
• oEngage the most appropriate business representatives to obtain input and agreement on alternatives that are presented.
• Assist other Senior Business Analysts to monitor portfolio activities
• Coaching and mentoring for the domain stream BA’s in BA tools and processes
• Provide input to strategic planning and setting of goals objectives
• Prioritise business requests
• Understand interdependencies across capability areas

(3) Building and Maintaining Relationships and Communication Line 30%
To build and maintain a trust relationship with business users – by delivering what was promised
Accurately communicating the business requirements to IT to ensure that business needs are effectively and efficiently addressed. Keep Business User informed of any changes.
To train business users:

•  To render support and facilitate sessions for endusers, including training where applicable
• To continuously support the business environment:
• Maintain an understanding of enterprise business initiatives and objectives, the various line portfolios, current trends and developments in the technology field

(4) Theoretical knowledge and application 20%

• Research, document and prepare business cases on appropriate technologies, which will align with the business strategies of the organisation
• Define scope of solution and ensure understanding of scope by business user
• Review technical solutions and business processes against business requirement specification
• Assist in the identification of data conversion and reporting requirements
• Facilitate and coordinate User Acceptance Testing
• Understand, document and escalate project risks
• Liaise with other project areas to coordinate interdependencies and resolve issues

(5)Time Management 10%

• To delivery required tasks and documentation on time, and within agreed timelines

Qualifications    
Essential:

• 3 years Degree/ Diploma in Information Systems, Technology or Analysis / If no degree/diploma, experience should be double the years of the qualification in a BA role
• Diploma in Business Analysis (National Certificate.......) FTI

Experience    
Essential

• 5+ years Business analysis experience within a Business Analysis role
• Senior BA with store operations experience
• 2 years retail industry experience

Desirable:

• 2 years ERP experience (related to business domain)
• SAP Experience

Knowledge and Skills    
Essential:

• Formal training in business analysis and design methodologies
• Experience/knowledge in participating in projects
• Solid track record in successful delivery in the BA environment
• SDLC knowledge

Desirable:

• Experience/knowledge in participating global business environment is preferred
• Commercial and business understanding of the broader retail industry

Essential

• Presenting and Workshop facilitation skills
• Estimation and planning of business analysis effort for projects
• Business Modelling toolspreferably ARIS
• Business analysis and elicitation techniques
• Process reengineering and improvement

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Purpose of the Job    

• To assist the pharmacist in dispensing and to perform pharmacy related administrative duties.

Key Performance areas include: Stock control, Dispensing (under supervision of pharmacist), Administration, Housekeeping and Frontshop service
Job Advert Details
Job Category    

• Retail

Job Objectives    

•  Stock control
•  Dispensing (under supervision of pharmacist)
•  Administration
•  Housekeeping
•  Frontshop service

Qualifications    
Pharmacist's Assistant - Post Basic

•  Qualified as post basic pharmacist's assistant
•  Registered as a post basic pharmacist's assistant with pharmacy council

Experience    

•  Two years’ experience as a trainee in a pharmacy

Knowledge and Skills    

•  Dispensing knowledge
•  Knowledge of dispensing systems and ordering systems

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Purpose of the Job    

• The successful candidate must be able to ensure that the general assistants and the clerks function efficiently by checking that parcels are picked and checked accurately and within the allocated cut-off times.

Job Advert Details
Job Category    

• Pharmaceutical

Job Objectives    

•  Assist in ensuring that parcels leave the Production department to Dispatch on time
•  Assist in ensuring that the entire process of Picking, Checking and Packing of all invoiced items are done efficiently and effectively
•  Ensure that staff follow the standard operating procedures of the Production department
•  Assist in ensuring that people are utilized where the need is the greatest
•  Clearly communicate instructions and allocate work clearly in order to utilize staff optimally
•  Communicate to HR any changes to the WFM schedule and assist with submitting leave forms on behalf of the supervisor
•  Enforce Good Warehouse Practice principles by ensuring general housekeeping of sector maintained, including labeling
•  Perform any other reasonable Production Controller ad hoc duties

Qualifications    

•  Grade 12 qualification

Experience    

•  Previous working experience in a similar environment is an added advantage.

Knowledge and Skills    

•  A good understanding of Operating Systems within a warehouse environment will be advantageous
•  Proficient in both spoken and written English and at least one other of the official South African languages
•  Good analytical and problem-solving ability and excellent attention to detail.
•  Computer literate-MS proficient

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Purpose of the Job    

• The purpose of the special operational assignments Project Officer role is to provide operational project services to various teams across the supermarket brands. This position supports the leadership team with coordinating activities to gather information, evaluate options and recommend solutions to operational challenges. The role also coordinates projects, conducts research and analysis and prepares reports or communications. Other areas of focus may include driving the identification and implementation of process improvements, policies, and procedures, managing relationships with various teams, and serving in an advisory capacity to leadership or other stakeholders.

Job Advert Details
Job Category    

• Retail

Job Objectives    

• Service excellence
• Respond to requests for immediate input and feedback as required - not all aspects of this role require a ‘project’ approach, discern the nature of request and respond accordingly within the expected timeframe.
• Take briefs and requests from senior leadership at short notice and respond by preparing a high level problem statement, provisional action plan, stakeholder list and anticipated timeline.
• Together with other stakeholders, design, define, develop and deliver a ‘fix’ plan identifying the connections, opportunities or specific aspects that require remedial action or improvement.

Operational project delivery

• As relevant, translate operational ad hoc requests into workable short and long term ‘project’ approaches and outputs to frame the problem statement, identified activities, roles and responsibilities, timeline and primary milestones.
• Create project status reports and ongoing status updates to senior stakeholders.
• Take ownership of all ‘project’ documents and engagements ensuring that discussions points and stakeholder inputs are captured and incorporated into decision making.
• Coordinating, assigning and driving project team activities to ensure project objectives are met.
• Working with stakeholders, define the scope and plans for future project phases and work streams - particularly in more complex or longer range ‘fix’ plan scenarios where budgets and other resources will need to be planned and mobilised in advance.
• Ensuring all project and related support deliverables are achieved in line with time, cost and quality criteria.
• Ensure that all stakeholders are fully engaged, consulted and informed as required.

Recommendations, reporting and insights

• As far as possible and appropriate, support feedback, input, insights and recommendations with data.
• Work with varied data and ensure readiness of the integrity of data to support accurate reporting assumptions, forecasts and trend analysis.
• Use data to create and support feasibility models - forecasts, ROI and break even analysis scenarios etc.
• Transform data into insights that drive business and customer value using data analytics, data visualisation and data modeling techniques and technologies.
• Turn data into critical information and knowledge that can be used to make sound business decisions.
• Analyse business scenarios, problems and issues using data from internal and external sources to provide insight to decision-makers, provide scenarios and make recommendations where appropriate.
• Identify and interpret trends and patterns in datasets to locate influences.
• Construct forecasts and recommendations based on business data and market knowledge.
• Create specifications for reports and analysis based on business needs.
• Provide input for cross-functional teams to address issues through data and reports.
• Produce datasets and reports for analysis using system reporting tools. Data: Internal operations-focused and/or external customer-focused, working in conjunction with other stakeholders.
• With reference to data analysis and insights, provide commentary for standing reports and dashboards as required, on time against daily, weekly, monthly and annual deadlines.
• Continuously create efficiencies by making use of technologies and automation tools to drive quality, accuracy and timing of information and insights to relevant stakeholders.

Collaboration

• Identify connections between various areas and leverage functional capabilities to inform and improve processes cross-functionally for improved delivery to our customers.
• Where possible, create efficiencies across the business by identifying cross-functional impacts and handover points that could potentially be consolidated or simplified.
• Drive collective ‘future-fit thinking’ into all activities and recommendations ensuring alignment with strategic imperatives and potential technological or automation opportunities that drive value and efficiencies.

Qualifications    

• Degree in Finance, Business Sciences, Information Technology or equivalent

Experience    

• +1 year experience in an operational project, finance or data analyst capacity within the FMCG, retail sector or similar role

Knowledge and Skills    
Essential:

• Strong analytical knowledge, including experience working with analytical models, with a demonstrated ability to extract appropriate data to convey complex information and financial analysis through the use of supporting tables, graphs and other visual representations.
• Resilient, able to work in a fast-paced environment with a proven track record to lead multiple contending tasks and demands with a service orientated and ‘fixer’ mentality.
• Ability to travel at short notice per operational requirements.
• Exposure to both RSA and Non-RSA operations on the African continent - (highly beneficial).