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  • Posted: Jul 7, 2021
    Deadline: Not specified
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    The Shoprite Group of Companies, comprising several iconic brands, is the largest retailer in Africa. It started out as a group of eight grocery stores in 1979, and has grown into a technologically-advanced, continent-wide business selling items from food, liquor and medicine, to concert tickets and furniture. Today the Group is at the forefront of retail...
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    Senior Business Analyst - Store Operations

    Purpose of the Job    

    • To ensure that efficient and costeffective business solutions and processes are in place to address business needs/requirements. Key deliverables will be meet by working closing with Systems Analysts and the Project Manager.

    Job Advert Details
    Job Category    
    IT
    Job Objectives    
    (1) Information Seeking and Analysis 10%

    • Analyse and understand the current business environment and strategies
    • Understand the current trends and developments in the industry

    Requirement elicitation:

    • Work with user departments in the identification and documentation of user requirements.
    • Assess and document the business implication of user requirements to the business process involved
    • Propose and document process improvements where appropriate
    • Define business rules and guide the implementation of these rules in the development of the various application systems

    (2) Leadership, Facilitation, and Influencing 30%

    • Gaining knowledge within specific area and sharing of that knowledge across the team. This includes interviews, presentations and workshop facilitations with both business & IT:
    • oWorks closely with Systems Analysts, Project Manager to design and implement solutions
    • oProvide input on alternatives presented by the technical designers and answer detailed questions regarding the business design
    • oEngage the most appropriate business representatives to obtain input and agreement on alternatives that are presented.
    • Assist other Senior Business Analysts to monitor portfolio activities
    • Coaching and mentoring for the domain stream BA’s in BA tools and processes
    • Provide input to strategic planning and setting of goals objectives
    • Prioritise business requests
    • Understand interdependencies across capability areas

    (3) Building and Maintaining Relationships and Communication Line 30%
    To build and maintain a trust relationship with business users – by delivering what was promised
    Accurately communicating the business requirements to IT to ensure that business needs are effectively and efficiently addressed. Keep Business User informed of any changes.
    To train business users:

    •  To render support and facilitate sessions for endusers, including training where applicable
    • To continuously support the business environment:
    • Maintain an understanding of enterprise business initiatives and objectives, the various line portfolios, current trends and developments in the technology field

    (4) Theoretical knowledge and application 20%

    • Research, document and prepare business cases on appropriate technologies, which will align with the business strategies of the organisation
    • Define scope of solution and ensure understanding of scope by business user
    • Review technical solutions and business processes against business requirement specification
    • Assist in the identification of data conversion and reporting requirements
    • Facilitate and coordinate User Acceptance Testing
    • Understand, document and escalate project risks
    • Liaise with other project areas to coordinate interdependencies and resolve issues


    (5)Time Management 10%

    • To delivery required tasks and documentation on time, and within agreed timelines

    Qualifications    
    Essential:

    • 3 years Degree/ Diploma in Information Systems, Technology or Analysis / If no degree/diploma, experience should be double the years of the qualification in a BA role
    • Diploma in Business Analysis (National Certificate.......) FTI

    Experience    
    Essential

    • 5+ years Business analysis experience within a Business Analysis role
    • Senior BA with store operations experience
    • 2 years retail industry experience


    Desirable:

    • 2 years ERP experience (related to business domain)
    • SAP Experience

    Knowledge and Skills    
    Essential:

    • Formal training in business analysis and design methodologies
    • Experience/knowledge in participating in projects
    • Solid track record in successful delivery in the BA environment
    • SDLC knowledge

    Desirable:

    • Experience/knowledge in participating global business environment is preferred
    • Commercial and business understanding of the broader retail industry

    Essential

    • Presenting and Workshop facilitation skills
    • Estimation and planning of business analysis effort for projects
    • Business Modelling toolspreferably ARIS
    • Business analysis and elicitation techniques
    • Process reengineering and improvement

    Method of Application

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