Middle Manager Regional Grid Access at Eskom Communications

Job description
Skills and Competencies Required

Behavioural:

• Honesty
• Integrity
• Professionalism
• Trustworthiness

Leadership:

• Sound people management and business acumen
• Team player
• Transform opportunities into concrete business
• Initiative and driven
• Customer centricity at executive level
• Service delivery excellence
• Credibility and ability to build commitment for customer satisfaction

 
Knowledge:

• Thorough understanding of customer service and marketing theory
• Understanding business processes
• NTCSA business
• Independent Power Producers (IPPs)
• Process management
• Pricing
• Contracting
• Legal

Skills:

• Communication and negotiation
• Create and maintain a customer focused culture
• Work effectively with all levels
• Conflict handling
• Problem solving and decision-making
• Handle a pressured and changing environment
• Demonstrate good judgement

Key Responsibilities

• Provide internal and external independent power producer (IPP) relationship management, leadership and direction.
• Provide personal and pro-active IPP, generator end-to-end service and product delivery.Provide IPP advisory, stakeholder and interface management services.
• Provide strategic IPP grid access.
• Integrate IPP process.
• Manage employees and ensure training.

Minimum requirements
Qualification(s): 

• B Degree/B Tech/Advanced Diploma/National Higher Diploma in Engineering/Finance/Legal at NQF7 with 360 credits or equivalent.

Experience:

• 7 years experience in dealing with IPPs in the field of customer service.

Apply by: 16 March 2026