Mobile Operations Engineer at Chipper Cash

Chipper Cash is the largest mobile cross-border money transfer platform in Africa. We are a passionate team, dedicated to expanding financial inclusion in some of the global regions most in need of accessible, interoperable, easy-to-use, and affordable financial services.

• We are a small team. You will be encouraged to engage in high-level technical decision making, and there will be a lot of room for growth for early hires as the company continues to expand.
• The Chipper team is truly global on a daily basis, you might be interacting with team members in San Francisco, Los Angeles, New York City, London, Accra, Lagos, and Nairobi.
• You will not be micromanaged. We have an engineering team culture centered on open-communication, honest feedback, and personal responsibility.

About Our Tech Stack

• Fullstack Typescript
• Fully automated CI/CD using Semaphore and Github Unit testing with Jest/Mocha.

Mobile

• React Native - Android / iOS application
• Monitoring with BugSnag & Amplitude
• Global state management with Redux
• Chipper UI design system powered by: Styled Components & StoryBook

Backend

• Node.js - service-based architecture
• PostgreSQL application databases
• RabbitMQ for inter-server communication
• Server hosting on Heroku and Google Cloud Platform Monitoring with Datadog & Logz.io
• Snowflake for data warehousing and analysis
• Python for in-depth data analysis, transformation, and reporting

The Team

Our Mobile Product teams are building the flagship Chipper Cash product as well as entirely new products that the fintech ecosystem has never seen before. You'll work cross functionally with various designers, product owners & engineers to build and deliver exceptional user experiences and products for our 4+ million Chipper users.

Your Mission

You will be the founding release engineer and will work within our Mobile Platform team to build and maintain the best-in-class release infrastructure & processes that supports our mobile application built with React Native, ensuring our product squads can deliver and ship products to mobile devices at record speeds to our 4+ million users.

This role will be pivotal in managing our bi-weekly release schedule, documentation and communication of the upcoming feature changes to the wider business.

What You’ll Do

• Join a team of geographically distributed engineers who own the Mobile Platform to ship the most reliable mobile app in our industry.
• Support and improve tools for manual and automated testing.
• Continue to improve the release experience and tooling and relentlessly pursue and demonstrate best-in-class release management standards.
• Own release timelines for the mobile guild and ensure alignment across key stakeholders and teams.
• Own the creation and publication of the release notes, which includes the features, bug fixes and improvements to internal and external users as and when required.
• Work alongside technical leadership and developers to anticipate upcoming releases.
• Own our internal and external beta testing programs - promoting these and ensuring we squash bugs early.
• Own the triaging of bugs in flowing to the mobile team and ensuring they never make it to production - but when they do you have the process ready to resolve.
• Expect to be available from 2pm - 5.30pm UK time for meetings and collaborating with the team.
   

What You Should Have

• 1-2 years of mobile release management experience, preferably with a React Native application.
• Experience testing a mobile application in React Native/TypeScript, Android or iOS environments.
• Understanding of Apple Store and Google Play Store deployment processes
• Experience in CI/CD best practices to deliver software frequently and reliably.
• Understanding of Github and Git.
• Comfortable with scripting and debugging
• Understanding and appreciation of development tooling.
• Feel comfortable working in an async environment and communicating through writing.