Mobile Sales Banker at Nedbank

Job Purpose

To increase client base and fulfil clients sales and service needs through the mobile channel in line with Nedbank's strategic goals.

Job Responsibilities

• Acquire new business by selling Nedbank products to newly identified companies and their staff.
• Fetch new business outside of the established branch channel, through mobile capability.
• Assist companies with financial firness programmes for their staff.
• Identify new sales opportunities through engaging the employees of newly identified companies and the communities these companies operate in.
• Meet company's and their staff's financial needs by conducting needs analysis.
• Build relationships with internal stakeholders to ensure team collaboration, sales and service support and mining new opportunities.
• Build and maintain external relationships with extenal companies to ensure client service and future sales opportunities.
• Build and maintain internal relationships to ensure internal sales support from Retail; Relationship and Business Banking to fulfull any opportunities that potentially grows from regular client engagements.
• Review action plans and take corrective action to deliver agreed sales and service results.
• Create an environment in companies and communities endusive for selling Nedbank products and services.
• Utilize resources to manage risk according to Nedbank policies and procedures (e.g. ultraviolet lights to identify false identity documents).
• Resolve challenges in community sales areas by taking action to prevent and/or eliminate such challenges.
• Attend and participate in team meeting.
• Share information and best practice with colleagues and team members.
• Review action plans and take corrective action to deliver agreed sales and service results.
• Create an environment in companies and communities endusive for selling Nedbank products and services.
• Utilize resources to manage risk according to Nedbank policies and procedures (e.g. ultraviolet lights to identify false identity documents).
• Resolve challenges in community sales areas by taking action to prevent and/or eliminate such challenges.
• Attend and participate in team meeting.
• Share information and best practice with colleagues and team members.
• Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy.
• Seek opportunities to improve business processes, models and systems though agile thinking.

Minimum Experience Level

Minimum of 4 - 5 years experience in a customer service and/or sales environment, in a financial institution.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

Diploma or Degree in Finance or Commerce

Essential Certifications

Technical / Professional Knowledge

• Business principles
• Business terms and definitions
• Data analysis
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Administrative procedures and systems
• Relevant software and systems knowledge
• Banking knowledge
• Banking procedures
• Cluster Specific Operational Knowledge

Behavioural Competencies

• Leveraging a Winning Sales Strategy
• Advancing Sales Discussions
• Building Trusting Relationships
• Targeting Sales Opportunities
• Building Networks
• Driving for results
• Sustaining Customer Satisfaction
• Portfolio Management