Mr D - Junior Business Operations Analyst at takealot.com

Your responsibilities will include:

• Generate regular reports and provide insights/recommendations to the business on topics such as:
  • Operational and delivery performance 
  • Driver supply, deployment, utilisation, and efficiency
  • Restaurant operational and trading performance 
  • Customer choice metrics and order behaviour
• Analyse the success and effectiveness of product and process changes
• Identify opportunities for growth within serviced areas as well as in currently unserviced areas based on demand, restaurant/driver availability and competitor activity. 
• Facilitate the performance improvement of various teams within the business through the identification of operational and product weaknesses through testing/analysis and recommending process changes.
• Assisting the Head of BI & Analytics in compiling special enquiry reports

Your Team

• You will report to the Data and Analytics Manager of Mr D. Your regular points of contact will be the Mr D Operations, Finance, Customer Service.

Attributes required:

• Attention to detail in a high pressure environment.
• Enterprising spirit and ability to take ownership of tasks.
• Strong interest in e-commerce.
• Strong team player.
• Strong analytical ability. 
• Advanced Microsoft Excel/Google Sheets skills.
• Ability to verbalise and visualise findings/results.
• Ability to identify areas of improvement in current processes.
• Ability to use logic and common sense to arrive at conclusions.
• Willingness to buy into the requirements of working in a fast-paced, ever-changing, start-up environment.
• Exposure to a scripting language (e.g. SQL) and visualisation platforms (e.g. Qlikview, Looker, Tableau, PowerBI) is beneficial but not required.

Qualifications

• Relevant tertiary qualification in commerce, science or engineering.
• 1+ years’ experience in an operations, finance, consulting, analysis or BI environment