N6 Internship: Information Technology at Footgear SA

Key Responsibilities

• Provide first-line support to staff for basic hardware, software, printer, email, and network-related issues.
• Assist with setting up computers, laptops, user accounts, printers, and other ICT equipment.
• Install, configure, and update approved software under supervision.
• Log, track, and follow up on IT support requests using the company’s helpdesk or ticketing process.
• Assist with basic network troubleshooting, including connectivity checks and escalation of unresolved issues.
• Support data backup, file management, and basic system administration tasks.
• Maintain IT asset records, equipment registers, and documentation.
• Assist with ICT projects, system rollouts, and user training where required.
• Follow company policies relating to information security, confidentiality, and responsible use of technology.
• Perform general administrative duties within the IT department.

Requirements

• N6 qualification in Information Technology, Computer Science, Information Systems, or a related ICT field.
• Basic understanding of computer hardware, software, networking, operating systems, and Microsoft Office applications.
• Completed theoretical studies and seeking practical workplace experience.
• Good written and verbal communication skills.
• Ability to troubleshoot basic technical problems and escalate where necessary.
• Willingness to learn, take instructions, and work as part of a team.
• South African citizenship
• Previous experience is not required, but basic IT support exposure will be advantageous.
• Available to work over weekends and festive periods when required by the company.