National Account Manager (48380) at Ntice Sourcing Solutions

Job Description

• Leading international FMCG manufacturing client is looking for a National Account Manager responsible for growing sales across South Africa in alignment with the overall business growth strategy.
• The role drives customer and shopper strategies to achieve defined growth targets while ensuring the customer voice is represented in decision-making, marketing, and investment strategies.
• It includes developing initiatives that deliver a customer-centric experience and leveraging customer insights to identify innovation potential across categories.
• Additionally, the role contributes to the continuous improvement of sales team capability and supports a positive, high-performance organisational culture.

Key Responsibilities

• Lead execution of a sales strategy aligned with route-to-market priorities and growth targets for your customer base.
• Build strong relationships with buyers, monitor competitor activity, and identify opportunities to increase sales using a customer-centric approach.
• Drive the customer and shopper marketing agenda.
• Analyse market data to make informed decisions that achieve objectives.
• Lead the customer joint business planning process.
• Recommend relevant innovations with detailed input into the NPD process.
• Monitor promotion effectiveness (ROI) and implement corrective actions where required.
• Manage operations, sales, and merchandising partners to ensure targets are met and service levels maintained.
• Collaborate with Supply Chain, providing input into forecasting and demand planning.
• Monitor and manage customer KPIs to protect customer profit pools.

Competencies

• Influencing Others: Customer relationship obsessed with sales in your DNA, while maintaining a holistic business understanding to partner with key internal stakeholders to achieve overall business objectives.
• Owning It: Adept at managing a significant retailer within the modern trade environment.
• Driving Long Term Results: Fixated on hitting targets and delivering service to categories, with the ability to rapidly align a team around a goal.
• Developing Myself and Others: Actively seeking opportunities to add value, learn, and contribute to the sustainable growth of the business and yourself.
• Staying a Step Ahead: Applying a proactive approach, providing insights and inputs to drive decision-making.

Experience

• 5+ years of experience as a National Account Manager within retail FMCG, with a proven track record of achieving targets.
• Experience dealing with the Shoprite Group is essential.