With approximately 69,000 employees at more than 1,200 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions.
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The National Customs Manager is responsible for developing a competitive, reliable, and innovative customs standalone product in the country. This role focuses on creating a compelling value proposition for Kuehne + Nagel's customs standalone product, acquiring new business from international and local accounts, and managing full P&L ownership to ensure profitable growth. The manager will lead, coordinate, and drive the development of commercial strategies to win large/multi-country and SME opportunities in the standalone customs business. The key objective is to become a market-leading provider of highly digitized and compliant customs brokerage solutions in the region.
How you create impact
Develop and implement a business development plan to boost revenues in the customs standalone; Identify and pursue new business opportunities in collaboration with sales teams and through own initiatives; Define target accounts and establish strategies to secure them
Analyze the domestic customs brokerage market, mapping relevant verticals, customers, and industry trends; Assess market trends and opportunities, translating these into new customs approaches; Reconcile new approaches against existing product designs and responses; Draft a domestic roadmap for customs standalone based on the group's strategic value proposition and growth aspirations.
Focus on technical and commercial product development; Develop a go-to-market approach and value proposition for the customs standalone product; Support country customs teams to establish standalone products and teams
Increase connectivity with customers, suppliers, internal partners, and customs authorities via digital interfaces, bots, automated uploads, etc.
Establish strong relationships with clients' financial decision-makers as their single point of contact for all lines of business; Manage client relationships by conducting visits to understand their cross-border trade requirements
Serve as the first point of contact for the Sales organization, including Key Account and Field Sales, regarding customs brokerage-related opportunities
What we would like you to bring
Proven ability to design and execute growth strategies, identify target accounts, and secure new business across international and domestic markets.
Strong capability in analyzing customs brokerage trends, mapping verticals, and translating insights into actionable product and commercial strategies.
5-8 years of experience in National Management, sales, Leadership, and international business.
Experience with digital tools and technologies to enhance connectivity and automation
Excellent commercial acumen, communication, and negotiation skills
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