National Facilities Manager at Excellerate JHI

About the role

• We are seeking an experienced National Facilities Manager to provide strategic leadership, specialist technical advice and governance across Facilities Management, Operational Services and Building Services for a national property portfolio.
• This is a senior, portfolio-wide role responsible for developing and implementing national facilities strategies, establishing standards and governance, supporting centre and property management teams, and driving consistency and operational excellence across multiple locations.
• The successful candidate will bring strong technical expertise together with significant experience in multi-site facilities management, procurement, service contract management, utilities, sustainability, lifecycle planning and people leadership.

What you will bring

Inherent requirements

• Degree in Mechanical or Electrical Engineering – BSc, BEng or BTech.
• At least 8–10 years' relevant facilities, engineering or operations management experience.
• Demonstrable experience operating across a multi-site or national property portfolio.
• Strong technical knowledge of building services, maintenance and lifecycle management.
• Proven experience managing facilities-related budgets, Capex and operating expenditure.
• Excellent written and verbal communication skills.
• Strong stakeholder-management and leadership capability.
• Additional demonstrable requirements
• We are particularly interested in candidates with experience in the following areas:
• Developing and implementing portfolio-wide facilities and operational strategies.
• Multi-site procurement, including specification development, tender methodology, adjudication, vendor evaluation, selection and contract award.
• Drafting, implementing and managing service contracts and SLAs.
• Managing contractor performance, including the application of penalties, sanctions and the resolution of contractual disputes.
• Sustainability strategy and implementation.
• Identifying and implementing energy-efficiency and sustainability initiatives.
• Carbon measurement and reporting.
• Renewable energy initiatives, including experience with wheeling arrangements and Renewable Energy Certificates.
• Utility management, including analysis and improvement of utility recovery ratios.
• Lifecycle planning and development of rolling preventative-maintenance programmes.
• Managing technical risk and high-risk building-services issues.
• Capex planning, scoping and project oversight.
• Leading and influencing teams across geographically dispersed locations.
• Performance management, conflict resolution and management of non-compliance with agreed standards or methodologies.
• Recruitment, selection and development of Facilities Management and Building Services professionals.
• Strong understanding of statutory, regulatory and Occupational Health and Safety requirements.

What you will be doing

In this role you will:

• Develop operational strategies for Facilities Management and lifecycle strategies for portfolio assets.
• Provide specialist Operational Services and Building Services advice to centre management, property teams and key stakeholders.
• Identify new technologies, sustainability opportunities and improved ways of working.
• Develop technical specifications and scopes for Capex, maintenance and operational projects.
• Develop and oversee rolling maintenance and lifecycle plans.
• Provide oversight of Capex, abnormal maintenance, day-to-day maintenance and operational budgets.
• Lead facilities-related procurement processes across multiple sites.
• Participate in tender adjudication, vendor selection and contract awards.
• Develop, review and manage service contracts and SLAs.
• Monitor contractor performance and address non-performance, contractual breaches and disputes.
• Lead utility-management initiatives and improve recovery and cost performance.
• Identify, develop and implement sustainability and energy-management initiatives.
• Support carbon-reporting and renewable-energy initiatives across the portfolio.
• Act as custodian of Operational Services and Building Services policies, procedures, standards and SLAs.
• Conduct or oversee compliance audits and ensure corrective actions are implemented.
• Identify, assess and recommend service providers and technical vendors.
• Provide oversight of major projects undertaken across the portfolio.
• Represent Facilities Management in developments, refurbishments and extensions.
• Facilitate sharing of best practice across centres and properties.
• Provide leadership, guidance and technical support to Facilities Management and Building Services teams.
• Support recruitment, succession planning, performance management and development of FM staff.
• Manage departmental operating costs and contribute to portfolio financial performance.

Closing Date 16 October 2026