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  • Posted: Jan 29, 2026
    Deadline: Not specified
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  • The Lindt & Sprüngli Group - premium chocolate for more than 175 years Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During 175 years of Lindt & Sprüngli's existence, it has become known as one of the most innovative and creativ...
    Read more about this company

     

    National Key Accounts Manager

    Position Purpose

    • Responsible for building and maintaining strong relationships with key accounts.  Support regional sales managers to increase sales and profitability.

    Job Requirements

    Key Responsibilities

    • Organized and able to analyze performance metrics
    • Good negotiation skills and the ability to foster relationships with customers
    • Facilitate communication with customers and build long-term relationships to achieve business goals
    • Set and monitor targets for key account managers
    • Network with key customers to identify and address specific needs
    • Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients
    • Act as the liaison between customers and internal teams ensuring clients’ requirements are met
    • Identify and attract prospective strategic customers
    • Ensure brand consistency
    • Negotiate contracts
    • Collect and analyze sales data and trends
    • Maintain high customer satisfaction ratings, according to company standards
    • Liaise with Sales and Marketing departments to set and implement strategies for new products
    • Stay up-to-date with internal and external developments and suggest new ways to increase sales
    • Manage or participate in Cross-Functional Targets
    • A good understanding of the South African FMCG landscape.

    Requirements

    • Proven work experience (2-3 years minimum) in key account management
    • Solid experience in sales and customer service
    • Previous experience in negotiations of trading terms, promotional grids and PI implementation on a national level is a prerequisite
    • Demonstrable experience in negotiating and meeting client's requirements
    • In-depth understanding of sales performance metrics
    • Hands on experience with MS Excel
    • Excellent analytical and organizational skills
    • Strong communication skills
    • Ability to lead and motivate team members
    • Availability to travel as needed

    Qualifications/experience

    • BSc degree in Sales, Business Administration or relevant field

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Lindt and Sprungli on jobs.mcidirecthire.com to apply

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