National Trainer at Clarins Group

Duties and Responsibilities

Training

• Implement training for the conclusive modular offering for all Beauty Therapists and Beauty Coaches according to the standards set by the Training Manager
• Ensure uniformity of trainings in all regions nationally
• Compiling and updating training manuals/materials
• Assist the Training Manager to plan, prepare and conduct meetings and product updates
• Animate all launches with digitalisation, initiative, interactivity and theatre.
• Show a sense of creativity in presentation methods
• Effectively control training rooms and the standard thereofBe involved in the set-up for launches, trainings, conferences etc.
• Ability to travel to nationally and internationally when required
• In-field training and Salon/Spa Training to uphold product and Company standards
• Be adept in all Training modules and salon Training and update the content as and when required
• Work together with the Sales Team to ensure regular attendance so that all training modules are completed within said time frames
• Support the PR team for all high-profile events and workshops (may include weekends or evenings)
• Build strong professional relationships with Beauty Therapists, Salon Owners Beauty Coaches and Retailers
• Provide support to the Training Manager as required

Organisation

• Responsible for all travel arrangements timeously in line with the training calendar
• Ensure all training material is at the venue for each training module
• Ensure all training modules are packed together with gifting for all trainings

Budget

• Monthly credit card allocation
• Timeous submission of all expenses to Finance department

Adminstration

• Regular communication is required with the Area Managers to improve service levels in-stores and in salons
• Regular monitoring of sales figures to maximize training focus and in-store and salon support
• Ensure that effective reporting is done after each trade and salon visit to measure the confidence and correct execution of each activity
• Ordering of all Beauty Therapist and Beauty Coach gifting for training
• Packing of all training material for salon and modular training
• Manage training room stock levels and ordering of testers and disposables

Team Effectiveness

• Acts in a conducive way to create a motivational environment for the department.
• Operates as a high performing cross-functional individual.
• Identifies own development need by analysing current capability vs future requirements and takes responsibility to ensure said development needs are addressed.

Key Tasks:

• Work as an integral member of own & cross functional team, ensuring an open, motivated and harmonious environment. 
• Meet/exceed your performance standards, ensuring that regular feedback is given, look for ways in which you can continuously improve. 
• Be actively involved in your own Development Plan

Candidate Profile:

Education & experience:

• A recognised Beauty Therapy Diploma with CIDESCO or ITEC
• Strong communication skills (written and verbal)
• Training background (preferable, but not essential)
• Willingness to travel and able to work independently
• Retail understanding and cosmetic skills, including excellent make-up application
• Exceptional planning and organizational skills
• Target driven and solution focused
• Approachable and dependable (time management is critical)
• Creative and innovative, high energy
• Must be able to cope with pressure and deadlines

Computer Skills:

• Computer literate with strong PowerPoint and Excel skills
• Have a sound digital understanding