Network Installs Engineer at NTT Ltd.

Your day at NTT DATA

• The Network Installs Engineer is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs).
• This role performs configurations, actions installations and attends to break/fix events.
• This role works towards associate to professional level certification, whilst at the same time developing business knowledge.

Key Responsibilities:

• The role involves implementing Access and MPLS VPN-based network solutions, as well as implementation of SD-WAN solutions.
• The engineer will be responsible for the precise and timely execution of installations, along with the necessary administrative tasks required to close out jobs and projects.
• This is a customer-facing position, requiring proactive follow-up with clients to ensure satisfaction and successful delivery.
• Configuring and installing Cisco and Fortigate SD-WAN products.

Academic Qualifications/certifications, required experience and attributes:

• Bachelor's degree or equivalent in Information Technology or Computing or a related field.
• Relevant tertiary qualification in Computer Science or Information Technology is required; a B.Sc Eng, B.Sc, or B.Comm is preferred.
• Cisco certification: CCNA required; actively pursuing CCIP or CCNP is advantageous.
• Hands-on experience with SD-WAN technologies, including Meraki, Viptela, and Fortigate.
• Minimum of 6 years' experience in a networking environment.
• Strong theoretical and practical understanding of networking topologies and TCP/IP protocols.
• Standby and overtime as required.
• Working knowledge of computer hardware, operating systems, and network architecture.
• Familiarity with routing protocols such as TCP/IP, BGP, EIGRP, OSPF, and HSRP.
• A proactive approach to problem-solving and task ownership.
• High levels of accuracy and diligence in all aspects of their work.
• Strong communication and writing skills, with a customer-first mindset.
• A team-oriented attitude, especially within small, agile groups.
• A friendly, energetic, and enthusiastic personality.
• A genuine passion for delivering exceptional customer service.
• A desire to grow professionally within a dynamic organization.