Non Technical Trainer (Hyundai Head Office) at Hyundai Automotive South Africa

Job Description

• To design, develop, and deliver non-technical training programs that enhance the skills, knowledge, and competencies of employees within the automotive industry. The role focuses on areas such as customer service, sales, leadership, communication, and compliance.
• Conduct Training Needs Analysis
• Design and Development:
• Develop training materials, manuals, and e-learning content that align with organizational goals.
• Training Delivery:
• Facilitate classroom training, workshops, and virtual training sessions.
• Evaluation and Improvement:
• Assess the effectiveness of training programs through feedback, assessments, and performance metrics.
• Continuously improve training content and delivery methods based on evaluation data.
• Stakeholder Engagement:
• Build and maintain relationships with internal and external stakeholders.
• Function as a consultant to managers and employees regarding training and development needs.
• General housekeeping of the training facilities
• Setting up of training rooms and facilities to conduct productive training

Position Overview
Trainer (Employee Development Specialist) Reporting Directly to the Learning and Development Manager.  

• To design, develop, and deliver non-technical training programs that enhance the skills, knowledge, and competencies of employees within the automotive industry. The role focuses on areas such as customer service, sales, leadership, communication, and compliance.
• Conduct Training Needs Analysis
• Design and Development:
• Develop training materials, manuals, and e-learning content that align with organizational goals.
• Training Delivery:
• Facilitate classroom training, workshops, and virtual training sessions.
• Evaluation and Improvement:
• Assess the effectiveness of training programs through feedback, assessments, and performance metrics.
• Continuously improve training content and delivery methods based on evaluation data.
• Stakeholder Engagement:
• Build and maintain relationships with internal and external stakeholders.
• Function as a consultant to managers and employees regarding training and development needs.
• General housekeeping of the training facilities
• Setting up of training rooms and facilities to conduct productive training

Qualifications and Experience

Education:

• Suitable qualification in Education, Training, Human Resources, or a related field.
• Accredited Assessor/Moderator/ETDP (preferable)

Experience:

• Minimum of 3 years of experience in training and development, preferably in the automotive industry.
• Proven experience in designing and delivering non-technical training programs
• Valid driver’s license.

Skills and Personal Attributes 

• Excellent communication and presentation skills.
• Strong organizational and time-management abilities.
• Proficiency in Microsoft Office Suite and Learning Management Systems (LMS).
• Ability to work independently and as part of a team.
• Motivational skills
• Knowledge of adult learning principles and instructional design.
• Customer Focus
• Innovation
• Analytical Thinking
• Agile
• Ability to travel nationally to deliver training.
• Knowledge of BBBEE, SETA’s, ATR’s and WSP’s