Office Administrator - (653) at BankservAfrica

Your key responsibilities include:

Office Administration:

• Manage the day-to-day operations of the office, ensuring a well-organized, efficient, and professional working environment.
• Maintain office supplies and equipment, coordinating repairs and procurement when necessary.
• Oversee filing systems, both physical and electronic, ensuring easy access to important documents.
• Handle correspondence, including emails, memos, reports, and presentations.
• Assist with document formatting, proofreading, and quality assurance for departmental reports and presentations.

Personal Assistant Duties:

• Provide comprehensive administrative support to the Head of Strategy & Transformation, including diary management and scheduling meetings.
• Arrange travel, accommodation, and itineraries for the department.
• Prepare agendas, take minutes, and distribute action points for key meetings.
• Serve as the first point of contact for the office, liaising with internal and external stakeholders on behalf of the Head of Strategy & Transformation.
• Handle confidential information with discretion and professionalism.

Stakeholder & Communication Management:

• Act as a liaison between the Strategy & Transformation Office and other departments.
• Support cross-functional initiatives by coordinating team engagements and ensuring seamless communication.
• Draft and circulate internal and external communications on behalf of the department.
• Facilitate workshops, team-building activities, and strategy sessions.

Project Coordination & Support:

• Assist in tracking project timelines, deliverables, and follow-ups related to transformation initiatives.
• Work closely with project teams to ensure documentation, action items, and stakeholder engagements are well-managed.
• Support the execution of key transformation initiatives by providing administrative oversight.

Reporting & Data Management:

• Prepare departmental reports, presentations, and data analysis summaries as required.
• Monitor key performance indicators and assist in preparing progress reports.
• Maintain accurate records and ensure compliance with organizational policies.

QUALIFICATIONS / KNOWLEDGE

• Degree in Office Administration, Business Management, or a related field.

EXPERIENCE

• Minimum of 5 years experience in an administrative role, with at least 3 years as a Personal Assistant.
• Previous experience in a corporate strategy or transformation environment is advantageous.
• Strong understanding of office management principles and administrative processes.